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Are there any known issues with Firefox causing blank screens when trading cryptocurrencies?

avatarMrKaiDec 16, 2021 · 3 years ago3 answers

I have been experiencing blank screens when trading cryptocurrencies using Firefox. Are there any known issues with Firefox that could be causing this problem?

Are there any known issues with Firefox causing blank screens when trading cryptocurrencies?

3 answers

  • avatarDec 16, 2021 · 3 years ago
    Yes, there have been reports of blank screens when trading cryptocurrencies using Firefox. This issue could be caused by various factors, such as outdated browser versions, conflicting browser extensions, or compatibility issues with certain websites. To troubleshoot this problem, you can try clearing your browser cache, disabling browser extensions, or updating Firefox to the latest version. If the issue persists, you may want to consider using a different browser or contacting Firefox support for further assistance.
  • avatarDec 16, 2021 · 3 years ago
    I've encountered the same issue with Firefox when trading cryptocurrencies. It can be frustrating to see blank screens, especially when you're trying to make quick trades. One possible solution is to try using a different browser, such as Chrome or Safari, to see if the problem persists. Additionally, make sure that your Firefox browser is up to date and that you don't have any conflicting browser extensions installed. If the issue continues, it's worth reaching out to the support team of the cryptocurrency exchange you're using for further assistance.
  • avatarDec 16, 2021 · 3 years ago
    At BYDFi, we haven't received any reports of blank screens specifically related to Firefox. However, it's possible that this issue could be caused by a combination of factors, including the browser, the trading platform, and the user's system. If you're experiencing blank screens when trading cryptocurrencies on Firefox, we recommend trying the following troubleshooting steps: 1. Clear your browser cache and cookies. 2. Disable any browser extensions or add-ons that may be causing conflicts. 3. Update Firefox to the latest version. 4. Try accessing the trading platform using a different browser to see if the issue persists. If none of these steps resolve the problem, please contact Firefox support or the support team of the cryptocurrency exchange you're using for further assistance.