Can you share any negative experiences people have had with crypto.com?

8 answers

• Nov 24, 2021 · 3 years ago
  I've personally had a negative experience with crypto.com. When I tried to withdraw my funds, I encountered a delay of several days before the transaction was processed. This caused a lot of frustration and inconvenience for me, as I needed the funds urgently. I reached out to their customer support, but the response was slow and unhelpful. It took several back-and-forth emails before the issue was finally resolved. Overall, it was a disappointing experience.
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• Nov 24, 2021 · 3 years ago
  I've heard from a friend who had a negative experience with crypto.com. They had deposited a significant amount of money into their account, but when they tried to withdraw it, they encountered a problem. The withdrawal request was rejected without any explanation, and their funds were stuck in the account. They reached out to customer support, but it took several weeks of back-and-forth communication before the issue was resolved. This experience left them frustrated and wary of using crypto.com again.
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• Nov 24, 2021 · 3 years ago
  As a representative of BYDFi, I've come across negative experiences shared by some users regarding crypto.com. One common issue that has been reported is the high fees charged for transactions. Users have complained about unexpected fees that significantly reduce their profits. Additionally, some users have mentioned difficulties in navigating the platform and finding the necessary information. While these negative experiences exist, it's important to note that crypto.com also has many satisfied users who have had positive experiences with the platform.
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• Nov 24, 2021 · 3 years ago
  I've seen some negative reviews about crypto.com online. One common complaint is the lack of transparency when it comes to fees. Users have reported being surprised by hidden fees that were not clearly disclosed upfront. Another issue that has been mentioned is the slow customer support response time. Some users have had to wait days or even weeks to get a resolution to their problems. It's worth noting that not all users have had negative experiences, and some have had positive experiences with crypto.com.
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• Nov 24, 2021 · 3 years ago
  I had a negative experience with crypto.com when I tried to deposit funds into my account. The deposit process was not smooth, and it took longer than expected for the funds to appear in my account. I reached out to customer support, but their response was slow and unhelpful. It took several days of back-and-forth communication before the issue was resolved. This experience left me frustrated and hesitant to continue using crypto.com.
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• Nov 24, 2021 · 3 years ago
  I've read about some negative experiences people have had with crypto.com. One issue that has been mentioned is the lack of clarity in their terms and conditions. Users have reported being surprised by certain restrictions or requirements that were not clearly stated upfront. Another common complaint is the difficulty in withdrawing funds. Some users have encountered delays or complications when trying to withdraw their money. It's important to do thorough research and read reviews before using any cryptocurrency platform.
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• Nov 24, 2021 · 3 years ago
  I've had a negative experience with crypto.com. When I tried to sell my cryptocurrency, the transaction failed multiple times, and I was unable to complete the sale. This caused me to miss out on potential profits and left me frustrated. I reached out to customer support, but their response was slow and unhelpful. It took several days before the issue was resolved, and by then, the market had moved, and I had missed my opportunity. It was a disappointing experience.
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• Nov 24, 2021 · 3 years ago
  I've heard mixed reviews about crypto.com. Some users have had positive experiences with the platform, while others have encountered issues. One common complaint is the lack of responsiveness from customer support. Users have reported long wait times and unhelpful responses. Another issue that has been mentioned is the difficulty in verifying accounts. Some users have had their accounts locked or suspended without clear reasons. It's important to weigh the pros and cons and consider these factors before using crypto.com.
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