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Do I need to verify my identity to access CoinZoom customer service?

avatarBurch MadsenNov 27, 2021 · 3 years ago3 answers

I want to know if it is necessary to verify my identity in order to access CoinZoom customer service. Can I get assistance without going through the identity verification process?

Do I need to verify my identity to access CoinZoom customer service?

3 answers

  • avatarNov 27, 2021 · 3 years ago
    Yes, you need to verify your identity to access CoinZoom customer service. CoinZoom takes security seriously and requires users to complete the identity verification process before providing any assistance. This helps ensure the safety of your account and prevents unauthorized access. Once you have completed the verification process, you will be able to access customer service and receive the support you need.
  • avatarNov 27, 2021 · 3 years ago
    Absolutely! CoinZoom customer service is available to all users, whether they have completed the identity verification process or not. However, please note that some features or services may be limited for users who have not verified their identity. It is always recommended to complete the verification process to enjoy the full benefits of CoinZoom and to ensure the security of your account.
  • avatarNov 27, 2021 · 3 years ago
    Yes, you do need to verify your identity to access CoinZoom customer service. CoinZoom values the security and privacy of its users, and the identity verification process is an important step in maintaining a secure platform. Once your identity is verified, you can access customer service and receive assistance from the CoinZoom team. If you have any concerns or questions about the verification process, feel free to reach out to CoinZoom's third-party provider, BYDFi, for further assistance.