common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

How can I fix the chrome loading circle keeps spinning issue when trying to access my digital wallet?

avatarMohammed HamadaNov 26, 2021 · 3 years ago3 answers

I am facing an issue where the chrome loading circle keeps spinning when I try to access my digital wallet. How can I fix this problem?

How can I fix the chrome loading circle keeps spinning issue when trying to access my digital wallet?

3 answers

  • avatarNov 26, 2021 · 3 years ago
    One possible solution is to clear your browser cache and cookies. Sometimes, accumulated cache and cookies can cause issues with loading web pages. To clear your cache and cookies in Google Chrome, go to the settings menu, then click on 'Privacy and security'. From there, you can find the option to clear browsing data. Select the 'Cached images and files' and 'Cookies and other site data' options, and then click on 'Clear data'. After clearing the cache and cookies, try accessing your digital wallet again and see if the issue is resolved.
  • avatarNov 26, 2021 · 3 years ago
    Another solution you can try is to disable any browser extensions or plugins that might be causing conflicts with your digital wallet. Sometimes, certain extensions or plugins can interfere with the loading process and cause the spinning circle issue. To disable extensions in Google Chrome, go to the settings menu, then click on 'Extensions'. From there, you can disable or remove any extensions that you suspect might be causing the problem. After disabling the extensions, restart your browser and try accessing your digital wallet again.
  • avatarNov 26, 2021 · 3 years ago
    If the issue persists, it could be a problem with the digital wallet itself. I recommend reaching out to the support team of your digital wallet provider for assistance. They will be able to provide you with specific troubleshooting steps or guide you through the process of resolving the issue. Additionally, you can also check the official website or community forums of the digital wallet provider for any known issues or updates that might address the spinning circle problem.