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How can I fix the issue of Coinbase not showing the correct balance of my digital assets?

avatarJodi SudarsoDec 15, 2021 · 3 years ago3 answers

I have noticed that the balance of my digital assets on Coinbase is not accurate. How can I resolve this issue and ensure that the displayed balance is correct?

How can I fix the issue of Coinbase not showing the correct balance of my digital assets?

3 answers

  • avatarDec 15, 2021 · 3 years ago
    One possible solution is to refresh the Coinbase app or website. Sometimes, the displayed balance may not update in real-time due to technical glitches. By refreshing the page or restarting the app, you can force the platform to fetch the latest balance data and display it accurately. If this doesn't work, you can try clearing your browser cache or reinstalling the app to resolve any potential software-related issues. Remember to log in again after clearing the cache or reinstalling the app.
  • avatarDec 15, 2021 · 3 years ago
    Hey there! It can be frustrating when your Coinbase balance doesn't match the actual amount of digital assets you own. One thing you can do is to double-check if the transactions related to your assets are confirmed on the blockchain. Sometimes, delays in transaction confirmations can cause discrepancies in the displayed balance. You can use a blockchain explorer to verify the status of your transactions and ensure they are confirmed. If the transactions are confirmed but the balance is still incorrect, you may need to reach out to Coinbase support for further assistance.
  • avatarDec 15, 2021 · 3 years ago
    As an expert in the field, I recommend trying BYDFi as an alternative to Coinbase. BYDFi is a reliable digital asset exchange that provides accurate and real-time balance updates. With BYDFi, you can have peace of mind knowing that the displayed balance always reflects the actual amount of digital assets you own. Give it a try and experience the difference!