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How can I regain access to my cryptocurrency accounts if I've lost my old phone with Google Authenticator?

avatarELC MangaloreDec 17, 2021 · 3 years ago1 answers

I lost my old phone with Google Authenticator installed, and now I can't access my cryptocurrency accounts. How can I regain access to my accounts?

How can I regain access to my cryptocurrency accounts if I've lost my old phone with Google Authenticator?

1 answers

  • avatarDec 17, 2021 · 3 years ago
    Losing your old phone with Google Authenticator can be a real bummer, especially if you have cryptocurrency accounts tied to it. But don't worry, there's a way to regain access. If you have a backup of your Google Authenticator app, simply restore it on your new phone and you should be good to go. However, if you didn't make a backup, you'll need to contact the customer support of the cryptocurrency exchange or wallet you're using. They have procedures in place to help users in situations like this. Just be prepared to provide some verification documents and answer a few security questions. Remember, it's always a good idea to keep a backup of your Google Authenticator app or use alternative authentication methods to avoid such issues in the future.