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How can I resolve issues with Authy codes not working when trying to access my cryptocurrency wallet?

avatarDidriksen OutzenNov 23, 2021 · 3 years ago3 answers

I'm having trouble accessing my cryptocurrency wallet because the Authy codes are not working. What can I do to resolve this issue?

How can I resolve issues with Authy codes not working when trying to access my cryptocurrency wallet?

3 answers

  • avatarNov 23, 2021 · 3 years ago
    One possible solution is to check if the time on your device is synchronized correctly. Sometimes, a time discrepancy can cause Authy codes to not work properly. Make sure your device's time is set to automatic or manually adjust it to the correct time. This might resolve the issue.
  • avatarNov 23, 2021 · 3 years ago
    Another solution is to try generating a new QR code for your cryptocurrency wallet in Authy. Sometimes, the QR code can become corrupted or outdated, leading to authentication issues. By generating a new QR code and scanning it with Authy, you might be able to access your wallet successfully.
  • avatarNov 23, 2021 · 3 years ago
    At BYDFi, we recommend contacting the customer support of your cryptocurrency wallet provider for assistance with Authy code issues. They will be able to guide you through the troubleshooting process and help you regain access to your wallet. Remember to provide them with detailed information about the problem and any error messages you encounter.