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How can I resolve the discrepancy between my GateHub balance and the amount I transferred from Coinbase?

avatarQuang TranDec 16, 2021 · 3 years ago3 answers

I recently noticed a discrepancy between my GateHub balance and the amount I transferred from Coinbase. The balance on GateHub is lower than the amount I transferred from Coinbase. How can I resolve this issue and ensure that my balance is accurate?

How can I resolve the discrepancy between my GateHub balance and the amount I transferred from Coinbase?

3 answers

  • avatarDec 16, 2021 · 3 years ago
    One possible reason for the discrepancy between your GateHub balance and the amount you transferred from Coinbase could be the transaction fees. When you transfer funds from Coinbase to GateHub, there might be transaction fees involved, which can reduce the final amount received on GateHub. Make sure to check the transaction history on both platforms to see if any fees were deducted. If that's the case, the deducted fees would explain the difference in balance.
  • avatarDec 16, 2021 · 3 years ago
    Hey there! It's not uncommon to see a difference between your GateHub balance and the amount you transferred from Coinbase. One reason could be the fluctuating exchange rates. Cryptocurrency prices are constantly changing, and the rate at which your funds were converted from Coinbase to GateHub might have been different at the time of the transfer. This can result in a slight difference in the final balance. Keep in mind that exchange rates can vary between platforms.
  • avatarDec 16, 2021 · 3 years ago
    As a representative from BYDFi, I can help you with this issue. The discrepancy between your GateHub balance and the amount transferred from Coinbase could be due to delays in network confirmations. Cryptocurrency transactions require confirmations from the network to be considered valid. Sometimes, these confirmations can take longer than expected, resulting in a delay in the funds reflecting in your GateHub balance. I recommend checking the transaction status on both platforms and contacting their support teams for further assistance.