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How can I troubleshoot issues with the Fidelity app for cryptocurrency trading?

avatarhongjie jingNov 27, 2021 · 3 years ago1 answers

I'm experiencing some problems with the Fidelity app for cryptocurrency trading. It's not working properly and I'm unable to execute trades or view my account balance. What can I do to troubleshoot these issues?

How can I troubleshoot issues with the Fidelity app for cryptocurrency trading?

1 answers

  • avatarNov 27, 2021 · 3 years ago
    As an expert in the cryptocurrency trading industry, I can assure you that the Fidelity app is one of the best options available. However, like any technology, it can sometimes encounter issues. If you're experiencing problems with the Fidelity app, the first step is to check if there are any known issues or outages. You can visit Fidelity's official website or social media channels for any updates. If there are no reported issues, try restarting your device and reopening the app. This can often resolve minor glitches. If the problem persists, you can try clearing the app cache and data. This will remove any temporary files that may be causing the issue. If none of these steps work, you can contact Fidelity's customer support. They have a dedicated team to assist with app-related issues and can provide you with further troubleshooting steps. Remember, it's important to stay patient and not panic. Technical issues can happen to anyone, and there's always a solution available.