How do I troubleshoot Bluetooth connectivity issues with my cryptocurrency hardware wallet?

1 answers

• Nov 26, 2021 · 3 years ago
  At BYDFi, we recommend following these steps to troubleshoot Bluetooth connectivity issues with your cryptocurrency hardware wallet: 1. Make sure your hardware wallet is fully charged. Low battery levels can sometimes cause connection problems. 2. Check if there are any firmware updates available for your hardware wallet. Updating the firmware can often fix compatibility issues. 3. Restart both your hardware wallet and the device you're trying to connect to. This can help refresh the Bluetooth connection. 4. If possible, try connecting your hardware wallet to a different device to see if the issue persists. If it does, there may be a problem with the hardware wallet itself. 5. Contact the customer support of your hardware wallet manufacturer for further assistance if none of the above steps resolve the issue.
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