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How to resolve withdrawal problems on Voyager for cryptocurrencies?

avatarBrookeNov 30, 2021 · 3 years ago1 answers

I'm having trouble withdrawing my cryptocurrencies on Voyager. What should I do to resolve this issue?

How to resolve withdrawal problems on Voyager for cryptocurrencies?

1 answers

  • avatarNov 30, 2021 · 3 years ago
    As a representative from BYDFi, I understand that withdrawal problems can be frustrating. If you're encountering withdrawal issues on Voyager, there are a few steps you can take to resolve them. First, ensure that you have completed any necessary KYC (Know Your Customer) verification on your Voyager account. Some withdrawals may require additional verification for security purposes. Second, double-check that you have entered the correct withdrawal address for your cryptocurrency. Even a small mistake in the address can result in a failed withdrawal. Third, make sure you have enough funds in your Voyager account to cover the withdrawal amount, including any transaction fees. Insufficient funds can also lead to withdrawal problems. If you have followed these steps and are still experiencing issues, it's recommended to contact Voyager's customer support for further assistance. They have a dedicated team that can help you troubleshoot and resolve any withdrawal problems you may encounter.