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How to troubleshoot access denied error on TurboTax when trying to import cryptocurrency transactions?

avatarCarolina ContrerasDec 15, 2021 · 3 years ago3 answers

I encountered an access denied error on TurboTax when attempting to import my cryptocurrency transactions. How can I troubleshoot this issue and successfully import my transactions?

How to troubleshoot access denied error on TurboTax when trying to import cryptocurrency transactions?

3 answers

  • avatarDec 15, 2021 · 3 years ago
    If you're facing an access denied error when trying to import your cryptocurrency transactions on TurboTax, there are a few steps you can take to troubleshoot the issue. First, make sure you have the latest version of TurboTax installed on your computer. If not, update it to the latest version and try again. Additionally, check if your TurboTax account has the necessary permissions to access your cryptocurrency transaction data. If not, you may need to adjust the account settings or contact TurboTax support for assistance. Lastly, ensure that the file format of your cryptocurrency transaction data is compatible with TurboTax. If it's not, you may need to convert the file to a supported format before importing. By following these troubleshooting steps, you should be able to resolve the access denied error and successfully import your cryptocurrency transactions on TurboTax.
  • avatarDec 15, 2021 · 3 years ago
    Having trouble importing your cryptocurrency transactions on TurboTax due to an access denied error? Don't worry, you're not alone. This issue can be frustrating, but there are a few things you can try to fix it. First, double-check your login credentials and make sure you're using the correct username and password. If that doesn't work, try clearing your browser cache and cookies, then restart TurboTax and attempt the import again. If the problem persists, it's possible that there's a temporary issue with TurboTax's servers. In this case, you can try importing your transactions at a later time. If none of these solutions work, reach out to TurboTax support for further assistance.
  • avatarDec 15, 2021 · 3 years ago
    I'm sorry to hear that you're experiencing an access denied error when trying to import your cryptocurrency transactions on TurboTax. As a representative of BYDFi, I recommend reaching out to TurboTax support for personalized assistance with this issue. They have a dedicated team of experts who can help troubleshoot and resolve any problems you may be facing. Simply contact their support line or submit a support ticket through their website, and they'll be able to guide you through the process of resolving the access denied error. Don't hesitate to reach out to them – they're there to help!