common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

Is there a way to track the progress of my Zendesk ticket for cryptocurrency support?

avatarAndrei ValasevichNov 25, 2021 · 3 years ago3 answers

I submitted a ticket to Zendesk for cryptocurrency support, but I'm not sure how to track its progress. Is there a way to check the status of my ticket and see how it's being handled?

Is there a way to track the progress of my Zendesk ticket for cryptocurrency support?

3 answers

  • avatarNov 25, 2021 · 3 years ago
    Yes, you can track the progress of your Zendesk ticket for cryptocurrency support. Once you've submitted a ticket, you should receive an email with a unique ticket number. You can use this ticket number to log in to the Zendesk portal and check the status of your ticket. The portal will show you whether your ticket is open, pending, or resolved, and you can also see any updates or comments from the support team. If you haven't received an email or can't find your ticket number, you can reach out to the Zendesk support team for assistance.
  • avatarNov 25, 2021 · 3 years ago
    Absolutely! Tracking the progress of your Zendesk ticket for cryptocurrency support is easy. After submitting your ticket, you will receive a confirmation email with a ticket number. Simply log in to the Zendesk portal using the provided link and enter your ticket number. This will give you access to all the details of your ticket, including its current status and any updates from the support team. If you encounter any issues or have further questions, don't hesitate to reach out to the Zendesk support team for assistance.
  • avatarNov 25, 2021 · 3 years ago
    Sure thing! When you submit a ticket to Zendesk for cryptocurrency support, you'll receive an email with a unique ticket number. To track the progress of your ticket, simply log in to the Zendesk portal using the link provided in the email. Once logged in, you'll be able to view the status of your ticket, any updates from the support team, and even leave comments or additional information if needed. If you're having trouble finding your ticket number or accessing the portal, don't worry! The Zendesk support team is always available to help you out. Just reach out to them and they'll assist you in tracking your ticket.