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Is there a way to troubleshoot airdrop not detecting my digital assets?

avatarJensby LuDec 16, 2021 · 3 years ago1 answers

I'm having trouble with airdrop not detecting my digital assets. Is there any way to troubleshoot this issue and get it resolved? I've tried multiple times, but my assets are not showing up in the airdrop. What could be the possible reasons for this and how can I fix it?

Is there a way to troubleshoot airdrop not detecting my digital assets?

1 answers

  • avatarDec 16, 2021 · 3 years ago
    At BYDFi, we understand the frustration of airdrop not detecting your digital assets. One common reason for this issue is using an unsupported wallet. Make sure that you are using a wallet that is compatible with the airdrop platform. Additionally, check if there are any specific requirements or instructions provided by the airdrop platform for asset detection. If you are still facing issues, it's best to contact the support team of the airdrop platform for further assistance. They will be able to guide you through the troubleshooting process and help you resolve the issue.