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What are the common complaints about Bitstamp's trading platform?

avatarMaarten de JongDec 16, 2021 · 3 years ago3 answers

What are some of the most frequently mentioned issues or complaints that users have about Bitstamp's trading platform?

What are the common complaints about Bitstamp's trading platform?

3 answers

  • avatarDec 16, 2021 · 3 years ago
    One common complaint about Bitstamp's trading platform is the slow execution speed. Many users have reported experiencing delays when placing orders or executing trades, which can be frustrating, especially during times of high market volatility. Bitstamp should work on improving their system's performance to provide a smoother trading experience for their users.
  • avatarDec 16, 2021 · 3 years ago
    Another complaint that users have about Bitstamp's trading platform is the lack of advanced order types. Some traders prefer to use more complex order types, such as stop-loss or trailing stop orders, to manage their risk and optimize their trading strategies. Bitstamp should consider adding these advanced order types to cater to the needs of more experienced traders.
  • avatarDec 16, 2021 · 3 years ago
    As a third-party observer, it's worth mentioning that some users have complained about the customer support provided by Bitstamp. They have reported slow response times and difficulties in getting their issues resolved. Bitstamp should prioritize improving their customer support system to ensure timely and effective assistance for their users.