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What are the steps to access my cryptocurrency account if I don't have my previous phone?

avatarBennDec 17, 2021 · 3 years ago1 answers

I recently lost my previous phone and I need to access my cryptocurrency account. What steps should I take to regain access to my account without my previous phone?

What are the steps to access my cryptocurrency account if I don't have my previous phone?

1 answers

  • avatarDec 17, 2021 · 3 years ago
    At BYDFi, we understand that losing access to your cryptocurrency account can be frustrating. If you don't have your previous phone, here are the steps to regain access to your account. First, visit our website and click on the 'Forgot Password' link. Follow the instructions to initiate the account recovery process. You may be asked to provide additional verification information to confirm your identity. Once your identity is verified, you will be able to reset your password and regain access to your account. If you encounter any issues during the process, our customer support team is available 24/7 to assist you. Remember to keep your account recovery information safe to avoid future access problems.