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What should I do if I can't access my old Google Authenticator and need to log in to my digital currency exchange?

avatarBerg KaspersenDec 17, 2021 · 3 years ago3 answers

I am unable to access my old Google Authenticator and I need to log in to my digital currency exchange. What should I do?

What should I do if I can't access my old Google Authenticator and need to log in to my digital currency exchange?

3 answers

  • avatarDec 17, 2021 · 3 years ago
    If you can't access your old Google Authenticator and need to log in to your digital currency exchange, the first step is to contact the customer support of your exchange. They will guide you through the process of disabling the old Google Authenticator and setting up a new one. It's important to provide them with any necessary verification documents to prove your identity. Once the old Google Authenticator is disabled, you can set up a new one and regain access to your account.
  • avatarDec 17, 2021 · 3 years ago
    Don't panic if you can't access your old Google Authenticator and need to log in to your digital currency exchange. Most exchanges have a process in place for such situations. Reach out to their customer support and explain your issue. They will provide you with the necessary steps to recover your account. Remember to have your identification documents ready, as they may ask for them to verify your identity. Stay calm and follow their instructions to regain access to your account.
  • avatarDec 17, 2021 · 3 years ago
    If you're facing difficulty accessing your old Google Authenticator and need to log in to your digital currency exchange, don't worry. BYDFi, a popular exchange, has a user-friendly process for such situations. Simply reach out to their customer support and explain your problem. They will assist you in disabling the old Google Authenticator and setting up a new one. Make sure to provide any necessary identification documents to prove your ownership. Once the process is complete, you'll be able to log in to your account again.