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Why does GDAX show zero balance on my account?

avatarMd Izharul HassanNov 24, 2021 · 3 years ago3 answers

I logged into my GDAX account and noticed that my balance is showing zero. Why is this happening? Is there a problem with my account or is it a temporary issue?

Why does GDAX show zero balance on my account?

3 answers

  • avatarNov 24, 2021 · 3 years ago
    There could be a few reasons why your GDAX account is showing a zero balance. First, double-check that you are logged into the correct account and that you have entered the correct credentials. Sometimes, users accidentally log into a different account or mistype their login information. If you are sure that you are logged into the correct account, it's possible that there is a temporary issue with GDAX's servers. In this case, you can try logging out and logging back in after a few minutes to see if the balance updates. If the issue persists, it's recommended to contact GDAX support for further assistance.
  • avatarNov 24, 2021 · 3 years ago
    Don't panic if your GDAX account is showing a zero balance. This could be a temporary glitch or a display issue. Try refreshing the page or logging out and logging back in to see if the balance updates. If the problem persists, it's best to reach out to GDAX support for help. They will be able to investigate the issue and provide you with a solution.
  • avatarNov 24, 2021 · 3 years ago
    If your GDAX account is showing a zero balance, it's important to first check if there are any ongoing maintenance or system upgrades on GDAX's end. Sometimes, exchanges temporarily suspend account balances during maintenance to ensure the security and stability of their platform. If this is the case, your balance should be restored once the maintenance is complete. If there are no ongoing maintenance activities, it's recommended to contact GDAX support to investigate the issue further. They will be able to provide you with more specific information about your account balance.