common-close-0
BYDFi
Trade wherever you are!
header-more-option
header-global
header-download
header-skin-grey-0

Why is my authenticator code not working on my Binance account?

avatarMoonGuardNov 26, 2021 · 3 years ago3 answers

I have been trying to log in to my Binance account using my authenticator code, but it's not working. I have double-checked the code and made sure that the time on my phone is synchronized with the server. What could be causing this issue?

Why is my authenticator code not working on my Binance account?

3 answers

  • avatarNov 26, 2021 · 3 years ago
    It can be frustrating when your authenticator code doesn't work on your Binance account. One possible reason for this issue could be that the code has expired. Authenticator codes usually have a time limit, and if you take too long to enter the code, it may no longer be valid. Try generating a new code and entering it quickly to see if that solves the problem. If not, there might be an issue with the synchronization between your phone and the server. Make sure that the time on your phone is set to automatic and that it matches the server time. If the problem persists, you can contact Binance support for further assistance.
  • avatarNov 26, 2021 · 3 years ago
    Having trouble with your authenticator code on Binance? Don't worry, you're not alone. This issue can happen due to various reasons. One common reason is that the code might have been entered incorrectly. Make sure that you are entering the code correctly, paying attention to any capitalization or special characters. Another possibility is that the authenticator app on your phone might be out of sync with the server. Try removing the Binance account from your authenticator app and then re-adding it. This should refresh the connection and resolve any synchronization issues. If none of these solutions work, it's best to reach out to Binance support for further assistance.
  • avatarNov 26, 2021 · 3 years ago
    If your authenticator code is not working on your Binance account, it can be frustrating. One possible reason for this issue is that the time on your phone might not be synchronized with the server. Authenticator codes are time-based and require accurate time synchronization to function properly. Make sure that the time on your phone is set to automatic and that it matches the server time. Additionally, double-check that you are entering the code correctly, as any mistakes can prevent it from working. If the issue persists, you can try using the backup codes provided by Binance or contact their support team for further assistance.