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Why is my facial verification not working on Binance? It was working fine before.

avatarBallo YacoubaDec 14, 2021 · 3 years ago3 answers

I have been using Binance for a while and my facial verification was working perfectly. However, recently it has stopped working and I'm not sure why. Can anyone help me understand why my facial verification is not working on Binance anymore?

Why is my facial verification not working on Binance? It was working fine before.

3 answers

  • avatarDec 14, 2021 · 3 years ago
    It can be frustrating when your facial verification suddenly stops working on Binance. There could be several reasons for this issue. Firstly, make sure that your internet connection is stable and strong. Poor internet connection can cause verification failures. Secondly, check if you have made any changes to your device's camera settings or permissions. Binance requires access to your camera for facial verification. Lastly, it's possible that there might be a temporary technical issue on Binance's end. In such cases, it's best to reach out to Binance support for assistance.
  • avatarDec 14, 2021 · 3 years ago
    Oh no! It's really annoying when your facial verification on Binance stops working out of the blue. One possible reason could be that you have updated your device's operating system, which might have caused compatibility issues with Binance's facial verification system. Another reason could be that there have been recent updates to Binance's facial verification algorithm, which might have introduced stricter requirements. If none of these seem to be the case, it's best to contact Binance support and explain the issue in detail.
  • avatarDec 14, 2021 · 3 years ago
    I understand your frustration with the facial verification issue on Binance. As an expert in the field, I can tell you that facial verification systems can sometimes be sensitive to changes in lighting conditions, facial expressions, or even slight changes in appearance. It's possible that Binance has made updates to their facial verification algorithm to enhance security and accuracy. However, if you're confident that nothing has changed on your end, it's advisable to reach out to Binance support for further assistance. They will be able to provide you with specific guidance based on your account and device settings.