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Fiat

<p>BYDFi has officially partnered with <a href="https://legendtrading.com/" target="_blank">Legend Trading</a>, a fast, secure, and fully licensed Money Services Business (<a href="https://www.fincen.gov/msb-registrant-search" target="_blank">MSB</a>). As a compliant and regulated provider, Legend Trading enables BYDFi users to safely deposit USD, CHF, CAD, EUR, JPY, and AUD via bank transfer.</p><p><br></p><h2><strong>How to Deposit Fiat with Bank Transfer on BYDFi ?</strong></h2><h3><strong>1. Log in to your BYDFi account</strong></h3><h3>2. Tap “Buy Crypto” in the middle of the page, and then select "Bank Transfer"</h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751881260781.image.png" alt="BYD.1751881260781.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751881260781.image.png" style="width: 50%;"/></p><p><strong>⚠️ Note:</strong></p><ul><li>Identity verification is required before initiating any fiat deposit.</li><li>Even if you’ve already completed KYC and POA on BYDFi, the payment service provider, Legend Trading, may require additional verification, such as completing a questionnaire.</li></ul><p><br></p><h3><strong>3. Select the Fiat Currency</strong></h3><p>From the dropdown menu, select the fiat currency you wish to deposit and enter the deposit amount.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751881317539.image.png" alt="BYD.1751881317539.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751881317539.image.png" style="width: 50%;"/></p><h3><strong>4. Choose a Payment Method</strong></h3><p>After confirming the amount and currency, click the "Deposit" button. The system will guide you through the next steps.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751883043879.image.png" alt="BYD.1751883043879.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751883043879.image.png" style="width: 50%;"/></p><h3><strong>5. Complete Verification and Questionnaire</strong></h3><p>Please complete identity verification, link your account as instructed, and finish the Legend Trading questionnaire.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751883941485.image.png" alt="BYD.1751883941485.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751883941485.image.png" style="width: 50%;"/></p><h3><strong>6. Get Bank Information and Make the Transfer</strong></h3><ul><li>Once your identity verification is approved, the system will redirect you to a deposit instruction page. Follow the instructions to initiate the transfer via your online banking or mobile app.</li><li>Log in to your bank, go to the "Transfer" section, and input the bank information provided.</li><li>After completing the transfer, click the "Confirm" button.</li></ul><p>❗️<strong>Important:</strong> Be sure to include the "Reference Code" in the "Other Information", "Remarks", or "Notes" field of your transfer. This code is used to correctly match your funds to your account. Omitting the code may result in delays or failed deposits.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751881435373.image.png" alt="BYD.1751881435373.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751881435373.image.png" style="width: 50%;"/></p><p><br></p><h3><strong>7. Deposit in Progress</strong></h3><p>Once the transfer is completed, please allow 1 to 3 business days for the funds to deposit in your BYDFi fiat account.</p><p><br></p><p>📌 <strong>Important Notes:</strong></p><ul><li>For delayed deposits, please contact Legend Trading Support by <a href="https://support.legendtrading.com/hc/en-us/requests/new?ticket_form_id=1260815209589" target="_blank">submit a ticket</a>.</li><li>In compliance with regulations, you must use the deposited fiat to purchase crypto within 30 days.</li><li>Any unused fiat balance will be automatically converted to USDT on day 31 after the deposit.</li></ul><p style="text-align: start;"><br></p><h2 style="text-align: start;">📊 How to Check Order History</h2><p style="text-align: start;">Click the icon in the top-right corner and choose "Order Management" to view your fiat transaction history.</p><p> <img src="https://uploads.bydfi.in/events/cms/BYD.1751881488583.image.png" alt="BYD.1751881488583.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751881488583.image.png" style="width: 50%;"/></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751883500964.Order%20en.png" alt="BYD.1751883500964.Order en.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751883500964.Order en.png" style="width: 50%;"/></p><h2 style="text-align: start;">🙋 FAQs and Customer Support</h2><p>Need help? Click here to view FAQ.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751883545182.FAQ%20en.png" alt="BYD.1751883545182.FAQ en.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751883545182.FAQ en.png" style="width: 50%;"/></p><p style="text-align: start;">Still stuck? Click "Support" for 24/7 assistance.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751883520554.Support%20en.png" alt="BYD.1751883520554.Support en.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751883520554.Support en.png" style="width: 50%;"/></p>

How to Deposit Fiat with Bank Transfer? (APP)

How to Deposit Fiat with Bank Transfer (App)｜BYDFi Help Center

<p style="text-align: start;">Buying cryptocurrency with a <strong>Visa</strong> or <strong>Mastercard</strong> is a fast and secure option. BYDFi supports multiple fiat and crypto currencies, allowing you to complete your purchase in just a few easy steps.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">Basic Information</h2><ul><li style="text-align: start;">KYC Required: You must complete KYC identity verification before using a credit or debit card</li><li style="text-align: start;">Supported Fiat Currencies: Over 30 fiat currencies (e.g., USD, EUR, CHF, CAD, AUD)</li><li style="text-align: start;">Supported Cryptocurrencies: BTC, USDT, and 30+ other cryptos</li><li style="text-align: start;">Transaction Limits: Minimum $50, Maximum $2,000</li><li style="text-align: start;">Recommend: Debit cards typically have a higher success rate</li><li style="text-align: start;">Issuer Region &amp; Fees: EEA (European Economic Area): 0.08% per transaction, Non-EEA regions: 2.8% per transaction, UK &amp; USA: 3.5% per transaction</li><li style="text-align: start;">Additional Tip: Some banks may treat the purchase as a cash advance and charge extra fees</li></ul><p style="text-align: start;"><br></p><h2 style="text-align: start;"><strong>How to Buy Crypto with Credit/Debit Card on BYDFi?</strong></h2><h3 style="text-align: start;"><strong>1. Tap </strong>"Buy Crypto" on BYDFi App homepage</h3><h3 style="text-align: start;"><strong>2. Select "Credit/Debit Card"</strong></h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752044424740.image.png" alt="BYD.1752044424740.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752044424740.image.png" style="width: 50%;"/></p><p><br></p><h3 style="text-align: start;"><strong>3. Enter the Amount</strong></h3><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752044486366.image.png" alt="BYD.1752044486366.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752044486366.image.png" style="width: 50%;"></p><p>On the purchase page, you can select your preferred fiat currency and enter the amount. The system will automatically display the corresponding amount of cryptocurrency you can receive.</p><ul><li>If you have not yet linked your card, please enter your credit/debit card information to complete the binding process.</li><li>Please note: You can only use a card under your own name. The cardholder’s name must match the name you used to complete KYC verification on BYDFi.</li><li>Additional verification: Some transactions may require you to enter a 3D Secure code to complete the payment.</li></ul><p><br></p><h3 style="text-align: start;"><strong>4. Bind Your Card and Complete the Purchase</strong></h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752044776624.image.png" alt="BYD.1752044776624.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752044776624.image.png" style="width: 50%;"/></p><p>Once your card is successfully linked:</p><ul><li>Return to the crypto purchase page</li><li>Enter the amount you wish to pay or the amount of crypto you want to receive</li><li>Tap Buy and confirm the order</li><li>You may choose a saved card or add a new one</li></ul><p style="text-align: start;"><br></p><h3 style="text-align: start;"><strong>5. Complete Payment</strong></h3><p style="text-align: start;">Select the card you wish to use, click "Confirm" and enter the CVV/CVC security code of your card. After confirming the payment, the crypto will be automatically credited to your Spot Wallet. You can view your balance in the Spot Account section.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752044879414.image.png" alt="BYD.1752044879414.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752044879414.image.png" style="width: 50%;"></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">📊 How to Check Order History</h2><p style="text-align: start;">Tap the icon in the top-right corner</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752044986236.image.png" alt="BYD.1752044986236.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752044986236.image.png" style="width: 50%;"></p><p style="text-align: start;">Go to the <strong>Buy/Sell Crypto</strong> page under Fiat History to review your past transaction records</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752045065683.image.png" alt="BYD.1752045065683.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752045065683.image.png" style="width: 50%;"></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">🙋 FAQs and Customer Support</h2><p style="text-align: start;">Tap the <strong>three-dot (...) icon</strong> in the top-right corner</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752045098823.image.png" alt="BYD.1752045098823.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752045098823.image.png" style="width: 50%;"></p><p style="text-align: start;">Navigate to the menu to access <strong>FAQs</strong></p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752045122225.image.png" alt="BYD.1752045122225.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752045122225.image.png" style="width: 50%;"></p><p style="text-align: start;">Still stuck? Click "Support" for 24/7 assistance.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752045146058.image.png" alt="BYD.1752045146058.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752045146058.image.png" style="width: 50%;"></p>

How to Buy Crypto with Credit/Debit Card? (APP)

How to Buy Crypto with Credit/Debit Card (App)｜BYDFi Help Center

<p style="text-align: start;">At BYDFi, you can easily buy cryptocurrencies using your fiat balance. This guide will walk you through the basic information and step-by-step process to help you complete your purchase quickly and smoothly.</p><p style="text-align: start;"><br></p><h2 style="text-align: start;">Basic Information</h2><ul><li style="text-align: start;">Purchase Flow: Complete KYC verification → Deposit fiat to your fiat account → Buy crypto using your fiat balance</li><li style="text-align: start;">Supported Fiat Currencies: USD, EUR, CHF, AUD, JPY (Note: USD transactions are only available via domestic U.S. bank transfers)</li><li style="text-align: start;">Supported Cryptocurrencies: BTC, ETH, USDT, USDC</li><li style="text-align: start;">Minimum Trade Amount: Equivalent of $50 USD per transaction</li><li style="text-align: start;">Settlement Time: Instant</li><li style="text-align: start;">Fees: Please refer to the image below</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1749457442927.image.png" alt="BYD.1749457442927.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749457442927.image.png" style="width: 100%;"></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">🛒 How to Buy Crypto with Fiat Balance on BYDFi</h2><h3 style="text-align: start;">1. Log In and Access One-Click Buy</h3><ul><li style="text-align: start;">Log in to your BYDFi account.</li><li style="text-align: start;">Tap “Buy Crypto” in the middle of the page.</li><li style="text-align: start;">Select “One-Click Buy.”</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752046806729.image.png" alt="BYD.1752046806729.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752046806729.image.png" style="width: 50%;"></p><p style="text-align: start;"><br></p><h3 style="text-align: start;">2. Select Currency and Amount</h3><p style="text-align: start;">Choose your preferred fiat currency (e.g., USD, EUR) and cryptocurrency (e.g., BTC, ETH) from the dropdown menus.</p><ul><li style="text-align: start;">Enter the amount you want to pay in fiat.</li><li style="text-align: start;">The system will automatically calculate and display the amount of crypto you will receive.</li><li style="text-align: start;">Click “Buy” to continue.</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752046817757.image.png" alt="BYD.1752046817757.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752046817757.image.png" style="width: 50%;"></p><p style="text-align: start;"><br></p><h3 style="text-align: start;">3. Choose “Buy Crypto with Fiat” as Payment Method</h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1752046891938.image.png" alt="BYD.1752046891938.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752046891938.image.png" style="width: 50%;"/></p><h4 style="text-align: start;">If Your Fiat Balance Is Insufficient:</h4><ul><li style="text-align: start;">Click "Deposit" to top up your account.</li><li style="text-align: start;">👉 Read: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/9ig9thoblr0f" target="_blank">How to Deposit Fiat with Bank Transfer?</a></li></ul><p style="text-align: start;"><br></p><h4 style="text-align: start;">If Your Balance Is Sufficient:</h4><ul><li style="text-align: start;">You’ll be taken to the "Confirm Order" page.</li><li style="text-align: start;">Click "Confirm" to complete the purchase.</li><li style="text-align: start;">Your crypto will be credited to your Spot Account within 1 hour.</li></ul><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1752046943196.image.png" alt="BYD.1752046943196.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1752046943196.image.png" style="width: 50%;"></p><p style="text-align: start;"><br></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">📊 How to Check Order History</h2><p style="text-align: start;">Click the icon in the top-right corner and choose "Order Management" to view your fiat transaction history.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1751902125703.image.png" alt="BYD.1751902125703.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902125703.image.png" style="width: 50%;"></p><p style="text-align: start;"><br></p><h2 style="text-align: start;">🙋 FAQs and Customer Support</h2><p style="text-align: start;">Need help? Click here to view FAQ.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1751902173693.image.png" alt="BYD.1751902173693.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902173693.image.png" style="width: 50%;"></p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1751902207193.image.png" alt="BYD.1751902207193.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902207193.image.png" style="width: 50%;"></p><p style="text-align: start;">Still stuck? Click "Support" for 24/7 assistance.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1751902235923.image.png" alt="BYD.1751902235923.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902235923.image.png" style="width: 50%;"></p>

How to Buy Crypto with Fiat Balance? (APP)

How to Buy Crypto with Fiat Balance? (APP)｜BYDFi Help Center

<p>Looking for a fast and easy way to buy crypto? BYDFi’s One-Click Buy lets you purchase crypto in just a few simple steps. This guide walks you through the process.</p><p>💡 Note: You must complete identity verification before purchasing crypto on BYDFi.</p><p><br></p><h2>How to Use One-Click Buy on the BYDFi APP</h2><h3>1. Log In and Access One-Click Buy</h3><ul><li>Log in to your BYDFi account.</li><li>Tap “Buy Crypto” in the middle of the page.</li><li>Select “One-Click Buy.”</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751901284292.image.png" alt="BYD.1751901284292.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751901284292.image.png" style="width: 50%;"/></p><h3>2. Select Currency and Amount</h3><ul><li>Choose your preferred fiat currency (e.g., USD, EUR) and cryptocurrency (e.g., BTC, ETH) from the dropdown menus.</li><li>Enter the amount you want to pay in fiat.</li><li>The system will automatically calculate and display the amount of crypto you will receive.</li><li>Click “Buy” to continue.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751902064337.image.png" alt="BYD.1751902064337.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902064337.image.png" style="width: 50%;"/></p><p>📌 <strong>Tip:</strong> Review the <strong>comparison of different payment methods</strong> to choose the best option for you.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751901523685.image.png" alt="BYD.1751901523685.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751901523685.image.png" style="width: 50%;"/></p><h3>3. Choose a Payment Method</h3><p>You can either:</p><ul><li>Use the system-recommended method</li><li>Manually select a payment provider based on your preferences.</li></ul><p>🔍 BYDFi recommends the best available method based on real-time rates from trusted third-party providers.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751901578583.image.png" alt="BYD.1751901578583.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751901578583.image.png" style="width: 50%;"/></p><h4>Choose to buy with fiat balance:</h4><ul><li>You’ll be directed to the confirmation page.</li><li>Click “Confirm” to complete the purchase.</li><li>Crypto will be credited to your account within 1 hour.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751901636291.image.png" alt="BYD.1751901636291.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751901636291.image.png" style="width: 50%;"/></p><p>* If your fiat balance is insufficient, please click "Bank Transfer" to top up first.</p><p>👉 <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/9ig9thoblr0f?title=How+to+Deposit+Fiat+with+Bank+Transfer%3F+%28APP%29" target="_blank">How to Deposit Fiat via Bank Transfer</a></p><p><br></p><h4>Choose to buy with credit/debit card:</h4><p>👉 <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/ejegt6xxhjiz?title=How+to+Buy+Crypto+with+Credit%2FDebit+Card%3F+%28APP%29" target="_blank">How to Buy Crypto with Credit or Debit Card</a></p><p><br></p><h4>Choose to buy via third-party providers:</h4><p>Choose a provider from the list.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751901717352.image.png" alt="BYD.1751901717352.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751901717352.image.png" style="width: 50%;"/></p><p>Confirm the details and click "Confirm". The system will redirect you to the provider's website to complete the payment.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751901779054.image.png" alt="BYD.1751901779054.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751901779054.image.png" style="width: 50%;"/></p><p><strong>⚠️ Note:</strong> Exchange rates are estimates. Final amounts are determined on the provider’s page. Most third-party services requires identity verification.</p><p><br></p><h2 style="text-align: start;">📊 How to Check Order History</h2><p style="text-align: start;">Click the icon in the top-right corner and choose "Order Management" to view your fiat transaction history.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751902125703.image.png" alt="BYD.1751902125703.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902125703.image.png" style="width: 50%;"/></p><p><br></p><h2 style="text-align: start;">🙋 FAQs and Customer Support</h2><p>Need help? Click here to view FAQ.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1751902173693.image.png" alt="BYD.1751902173693.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902173693.image.png" style="width: 50%;"/></p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1751902207193.image.png" alt="BYD.1751902207193.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902207193.image.png" style="width: 50%;"></p><p style="text-align: start;">Still stuck? Click "Support" for 24/7 assistance.</p><p style="text-align: start;"><img src="https://uploads.bydfi.in/events/cms/BYD.1751902235923.image.png" alt="BYD.1751902235923.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1751902235923.image.png" style="width: 50%;"></p>

How to Buy Crypto with One-Click Buy? (APP)

How to Buy Crypto with One-Click Buy (App)｜BYDFi Help Center

List of Recommended Cards to Use for Buying Crypto

List of Recommended Cards to Use for Buying Crypto｜BYDFi Help Center

<p>BYDFi aims to make crypto accessible worldwide. However, due to regulatory and compliance restrictions, certain regions are not eligible to buy crypto using a credit or debit card.</p><p>This article outlines the <strong>complete list of restricted countries and regions</strong> where credit/debit card payments for crypto purchases are not supported on BYDFi.</p><p><br></p><h2>Why Are Credit/Debit Card Purchases Restricted?</h2><p>Credit and debit card transactions for purchasing cryptocurrencies are subject to financial regulations and card issuer policies. To remain compliant with international standards and local regulations, BYDFi blocks card purchases from certain jurisdictions.</p><p><br></p><h2>🌐 List of Countries/Regions Restricted from Using Credit or Debit Cards</h2><p>The following countries and regions <strong>cannot use credit or debit cards</strong> to purchase crypto on BYDFi:</p><ul><li>United Kingdom</li><li>Canada</li><li>Ascension</li><li>Afghanistan</li><li>Burkina Faso</li><li>Bolivia</li><li>Brazil</li><li>Botswana</li><li>Belarus</li><li>Congo (Democratic Republic)</li><li>Central African Republic</li><li>Ivory Coast</li><li>Cameroon</li><li>Cuba</li><li>Ethiopia</li><li>Ghana</li><li>Haiti</li><li>Iraq</li><li>Iran</li><li>Kenya</li><li>Cambodia</li><li>North Korea</li><li>Laos</li><li>Lebanon</li><li>Sri Lanka</li><li>Libya</li><li>Mali</li><li>Myanmar</li><li>Mozambique</li><li>Nigeria</li><li>Nicaragua</li><li>Netherlands</li><li>Pakistan</li><li>Poland</li><li>Palestine</li><li>Russia</li><li>Sudan</li><li>Somalia</li><li>South Sudan</li><li>Syria</li><li>Thailand</li><li>Tunisia</li><li>Trinidad and Tobago</li><li>Ukraine</li><li>Venezuela</li><li>Yemen</li><li>Zimbabwe</li></ul><p><br></p><h2>🔍 How to Check If Your Country Is Eligible</h2><p>To verify whether you can use a credit/debit card:</p><ol><li>Go to the One-Click Buy page.</li><li>Select your fiat currency and desired cryptocurrency.</li><li>Attempt to proceed with a card payment—if your country is restricted, the credit card option will not be displayed.</li></ol><p><br></p><h2>📌 Need Help?</h2><p>If you’re unsure whether your region is supported or need help completing a purchase, contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>BYDFi Customer Support</strong></a> for 24/7 assistance or visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a>.</p>

List of Restricted Countries for Buying Crypto with Credit/Debit Card

Restricted Countries for Card Crypto Purchases｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1757500138000.image.png" alt="BYD.1757500138000.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1757500138000.image.png" style="width: 100%;"/></p><p>Looking to buy crypto with your credit or debit card? This FAQ covers the most common questions to help you complete your purchase smoothly and securely on BYDFi.</p><p><br></p><h2>1. What credit/debit cards does BYDFi support?</h2><p>BYDFi currently supports Visa and Mastercard payments.</p><p>Note: Please ensure your card supports 3D Secure, and is eligible for international and online transactions. For more details, please refer to: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/ml1xj6bmvyvv" target="_blank">List of Recommended Cards to Use for Buying Crypto</a></p><p><br></p><h2>2. In which countries/regions can I use a credit/debit card to buy crypto?</h2><p>Visa/Mastercard payments are supported in the following regions:</p><p>• EEA (European Economic Area) countries</p><p>• Non-EEA countries</p><p>For the full list, please refer to: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/zqfpmat8fsua" target="_blank">List of Restricted Countries for Buying Crypto with Credit/Debit Card</a></p><p><br></p><h2>3. What fiat and cryptocurrencies can I purchase with a credit/debit card?</h2><p>• Cryptocurrencies: &nbsp;<strong>USDT, BTC, USDC and ETH</strong></p><p>• Fiat currencies: 30+ supported, including USD, EUR, CAD, CHF, AUD and more</p><p><br></p><h2>4. Are there any fees associated with credit/debit card payments?</h2><p>Yes, fees vary by card-issuing region:</p><table style="width: auto;"><tbody><tr><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Card Issuing Region</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Fee per Transaction</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">EEA Countries</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">0.08%</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Non-EEA Countries</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">2.8%</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;">USA</td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">3.5%</td></tr></tbody></table><p>📌 EEA Countries include: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland.</p><p>⚠️ Note: Some banks may charge a Cash Advance Fee on your credit card. Please confirm with your card issuer.</p><p><br></p><h2>5. What are the transaction limits per user?</h2><p>Per transaction: Minimum $50 equivalent, Maximum $5,000 equivalent</p><p>Daily limit: Up to $5,000 equivalent</p><p><br></p><h2>6. Is KYC verification required?</h2><p>Yes. To ensure the safety of your transactions, KYC identity verification is required for your first purchase. In some cases, third-party providers may require additional verification.</p><p><br></p><h2>7. How many cards can I link to my account?</h2><p>You can link up to 5 credit/debit cards, including any cards you unlinked from the past 30 days. Go to the "Credit/Debit Card" page and click "Card Management" in the top right corner to view or edit linked cards.</p><p>⚠️ If you remove and re-add the same card, it is considered as a new card.</p><p><br></p><h2>8. How long does it take for the crypto to be credited?</h2><p>Once your purchase is completed, your crypto will be credited to your account immediately.</p><p><br></p><h2>9. Why might card binding fail?</h2><p>Please make sure you're using a card that is under your own name, and that the cardholder name matches your BYDFi KYC information. If the transaction is declined (usually a denial from the card issuer), try using a different card.</p><p><br></p><h2>10. What should I do if my order is pending for a long time?</h2><p>Most orders are processed within seconds. If your order remains pending, log in to your account and click the support icon at the bottom right to contact BYDFi online support for assistance.</p><p><br></p><h2>11. Will I be charged if the purchase fails?</h2><p>If your order fails, no funds will be deducted from your account.</p><p>If you have encountered an issue, here are some common reasons and solutions:</p><table style="width: auto; text-align: start;"><tbody><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center; line-height: 1.5;"><strong>Reasons</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center; line-height: 1.5;"><strong>Tips</strong></td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Transaction not permitted <br>• A rejection by the card issuer for unspecified reasons <br><br>Do not honor <br>• The card issuer will not validate the transaction</td><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Please contact your card issuer to troubleshoot, or try again later.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Insufficient funds</td><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Please make sure you have sufficient funds in your credit/debit card account. You may also use another card to place the order.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Invalid credit/debit card information: <br>• Cardholder name <br>• Card number <br>• Expiration date <br>• Security code</td><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Please make sure the credit/debit card information you've entered is correct, then try again.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Card type is not supported</td><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Please use an alternative credit/debit card which is supported. Currently, Visa and Mastercard payments are supported.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Expired credit/debit card</td><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Please contact your card issuer to replace your credit/debit card. You may use an alternative bank card to place the order.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Closed credit/debit card account</td><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Please use another credit/debit card to make the purchase.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Declined by card issuer</td><td colspan="1" rowspan="1" width="auto" style="text-align: left; line-height: 1.5;">Please ensure your credit/debit card is eligible for international and online transactions.</td></tr></tbody></table><p><br></p><h2>12. Where can I view my order history?</h2><p>Go to the "Credit/Debit Card" page and click "Orders" in the top right corner.</p><p><br></p><h2>13. Where can I find the crypto I purchased?</h2><p>Click "Assets &gt; Spot Account" in the navigation bar to check your balance and purchased coins.</p><p><br></p><h2>14. Need further assistance?</h2><p>Click "FAQ" in the top right corner or contact BYDFi Customer Support for assistance.</p>

Credit/Debit Card Payment FAQ

Credit / Debit Card Payment FAQ｜BYDFi Help Center

<p>BYDFi has officially partnered with <a href="https://legendtrading.com/" target="_blank">Legend Trading</a>, a fast, secure, and fully licensed Money Services Business (<a href="https://www.fincen.gov/msb-registrant-search" target="_blank">MSB</a>). As a compliant and regulated provider, Legend Trading enables BYDFi users to safely deposit USD, CHF, CAD, EUR, JPY, and AUD via bank transfer.</p><p><br></p><h2><strong>How to Deposit Fiat with Bank Transfer on BYDFi ?</strong></h2><h3><strong>1. Log in to Your BYDFi Account</strong></h3><h3>2. Hover over "Buy Crypto" in the top navigation bar and click "Bank Transfer"</h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753755857421.image.png" alt="BYD.1753755857421.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753755857421.image.png" style="width: 100%;"/></p><p><strong>⚠️ Note:</strong></p><ul><li>You must complete KYC identity verification before making a fiat deposit.</li><li>Even if you’ve already completed KYC and POA on BYDFi, the payment service provider Legend Trading may require additional verification, such as answering a questionnaire.</li></ul><p><br></p><h3><strong>3. Select the Fiat Currency</strong></h3><p>From the dropdown menu, select the fiat currency you wish to deposit and enter the deposit amount.<img src="https://uploads.bydfi.in/events/cms/BYD.1753755927737.image.png" alt="BYD.1753755927737.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753755927737.image.png" style="width: 100%;"/></p><h3><strong>4. Choose a Payment Method</strong></h3><p>For example, if depositing in EUR, you can transfer funds to Legend Trading via wire transfer. Click "Deposit" button when ready.<img src="https://uploads.bydfi.in/events/cms/BYD.1753755956332.image.png" alt="BYD.1753755956332.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753755956332.image.png" style="width: 100%;"/></p><h3><strong>5. Complete Verification and Questionnaire</strong></h3><ul><li>If you haven’t completed BYDFi’s KYC, please follow the instructions to verify your identity.</li><li>For added transaction security, you may also be redirected to fill out a questionnaire for Legend Trading — please complete and submit it honestly.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753756015458.image.png" alt="BYD.1753756015458.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753756015458.image.png" style="width: 100%;"/></p><h3><strong>6. Get Bank Information and Make the Transfer</strong></h3><ul><li>Once your KYC is approved, the system will redirect you to a deposit instruction page. Follow the on-screen instructions to initiate the transfer via your online banking or mobile app.</li><li>Log in to your bank, go to the "Transfer" section, and input the bank information provided.</li></ul><p>❗️Important: Be sure to include the Reference Code in the "Other Information", "Remarks", or "Notes" field of your transfer. This code is used to correctly match your funds to your account. Omitting the code may result in delays or failed deposits.</p><p>After completing the transfer, click the "Confirm" button.<img src="https://uploads.bydfi.in/events/cms/BYD.1753756086727.image.png" alt="BYD.1753756086727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753756086727.image.png" style="width: 100%;"/></p><h3><strong>7. Deposit in Progress</strong></h3><ul><li>Once the transfer is completed, please allow 1 to 3 business days for the funds to deposit in your BYDFi fiat account.</li><li>You can click "Fiat Balance" in the top right corner to go to the Fiat Account page and check whether the funds have been successfully credited.</li><li>Once the deposit is complete, you can use your Fiat Balance to easily buy or sell cryptocurrency.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753756119556.image.png" alt="BYD.1753756119556.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753756119556.image.png" style="width: 100%;"/><img src="https://uploads.bydfi.in/events/cms/BYD.1753756156345.image.png" alt="BYD.1753756156345.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753756156345.image.png" style="width: 100%;"/></p><p>📌 Important Notes:</p><ul><li>For delayed deposits, please contact Legend Trading Support by <a href="https://support.legendtrading.com/hc/en-us/requests/new?ticket_form_id=1260815209589" target="_blank">submit a ticket</a>.</li><li>In compliance with regulations, you must use the deposited fiat to purchase crypto within 30 days.</li><li>Any unused fiat balance will be automatically converted to USDT on day 31 after the deposit.</li></ul><p style="text-align: start;"><br></p><h2 style="text-align: start;">📊 How to Check Order History</h2><p>Click "Orders" in the top-right corner to view your full fiat transaction history.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753756370790.image.png" alt="BYD.1753756370790.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753756370790.image.png" style=""/><img src="https://uploads.bydfi.in/events/cms/BYD.1749620847530.image.png" alt="BYD.1749620847530.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749620847530.image.png" style="width: 100%;"/></p><h2 style="text-align: start;">🙋 Frequently Asked Questions (FAQs) and Support</h2><ul><li style="text-align: start;">Need help? Click the “FAQ” link in the top navigation.</li><li style="text-align: start;">Still stuck? <a href="mailto:cs@bydfi.com" target="_blank">Contact BYDFi Customer Support</a>—we're available 24/7.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753756475101.image.png" alt="BYD.1753756475101.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753756475101.image.png" style="width: 100%;"/></p>

How to Deposit Fiat with Bank Transfer? (PC)

How to Deposit Fiat with Bank Transfer? (PC)｜BYDFi Help Center

<p>Buying cryptocurrency with a <strong>Visa</strong> or <strong>Mastercard</strong> is a fast and secure option. BYDFi supports multiple fiat and crypto currencies, allowing you to complete your purchase in just a few easy steps.</p><p><br></p><h2>Basic Information</h2><ul><li>KYC Required: You must complete KYC identity verification before using a credit or debit card</li><li>Supported Fiat Currencies: Over 30 fiat currencies (e.g., USD, EUR, CHF, CAD, AUD)</li><li>Supported Cryptocurrencies: BTC, USDT, and 30+ other cryptos</li><li>Transaction Limits: Minimum $50, Maximum $2,000</li><li>Recommend: Debit cards typically have a higher success rate</li><li>Issuer Region & Fees: EEA (European Economic Area): 0.08% per transaction, Non-EEA regions: 2.8% per transaction, UK & USA: 3.5% per transaction</li><li>Additional Tip: Some banks may treat the purchase as a cash advance and charge extra fees</li></ul><p><br></p><h2><strong>How to Buy Crypto with Credit/Debit Card on BYDFi?</strong></h2><h3><strong>1. Log In to Your BYDFi Account</strong></h3><h3><strong>2. Hover over "Buy Crypto" in the top navigation bar and click "Credit/Debit Card"</strong></h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753691965660.image.png" alt="BYD.1753691965660.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753691965660.image.png" style="width: 100%;"/></p><h3><strong>3. Enter the Amount</strong></h3><p>On the buying page, choose the fiat currency you want to use and enter the amount. The system will automatically show the amount of crypto you will receive.<img src="https://uploads.bydfi.in/events/cms/BYD.1753692002006.image.png" alt="BYD.1753692002006.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753692002006.image.png" style="width: 100%;"/></p><ul><li>If you haven’t linked a card, enter your credit/debit card information to bind it</li><li>Note: You may only use cards under your own name. The cardholder’s name must match the name used in your KYC verification</li><li>Additional Verification: Some transactions may require 3D Secure authentication</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749619466385.image.png" alt="BYD.1749619466385.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749619466385.image.png" style="width: 100%;"/></p><h3><strong>4. Buy with Linked Card</strong></h3><p>Once your card is successfully linked, go back to the Buy Crypto page. Enter the amount you want to spend or the amount of crypto you want to receive, click "Buy" and confirm your order. You can choose from your linked cards or add a new one.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753692065999.image.png" alt="BYD.1753692065999.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753692065999.image.png" style="width: 100%;"/><img src="https://uploads.bydfi.in/events/cms/BYD.1753692180853.image.png" alt="BYD.1753692180853.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753692180853.image.png" style="width: 100%;"/></p><h3><strong>5. Complete Payment</strong></h3><p>Select the card you wish to use, click "Continue" and enter the CVV/CVC security code of your card. After confirming the payment, the crypto will be automatically credited to your Spot Wallet. You can view your balance in the Spot Account section.<img src="https://uploads.bydfi.in/events/cms/BYD.1753692210899.image.png" alt="BYD.1753692210899.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753692210899.image.png" style="width: 100%;"/></p><h2 style="text-align: start;">📊 How to Check Order History</h2><p>Click "Orders" in the top-right corner and redirect to the "Buy/Sell Crypto" History page to review your transactions. For more details, 👉 refer to the article "<a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/rkqvcx6jnp3e" target="_blank">Credit/Debit Card Payment FAQ</a>"</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749619728727.image.png" alt="BYD.1749619728727.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749619728727.image.png" style="width: 100%;"/><img src="https://uploads.bydfi.in/events/cms/BYD.1753692272918.image.png" alt="BYD.1753692272918.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753692272918.image.png" style="width: 100%;"/></p><h2 style="text-align: start;">🙋 Frequently Asked Questions (FAQs) and Support</h2><ul><li style="text-align: start;">Need help? Click the “FAQ” link in the top navigation.</li><li style="text-align: start;">Still stuck? Contact BYDFi Customer Support—we're available 24/7.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753692301167.image.png" alt="BYD.1753692301167.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753692301167.image.png" style="width: 100%;"/></p>

How to Buy Crypto with Credit/Debit Card? (PC)

How to Buy Crypto with Credit/Debit Card (PC)｜BYDFi Help Center

<p>At BYDFi, you can easily buy cryptocurrencies using your fiat balance. This guide will walk you through the basic information and step-by-step process to help you complete your purchase quickly and smoothly. </p><p><br></p><h2>Basic Information</h2><ul><li>Purchase Flow: Complete KYC verification → Deposit fiat to your fiat account → Buy crypto using your fiat balance</li><li>Supported Fiat Currencies: USD, EUR, CHF, AUD, JPY (Note: USD transactions are only available via domestic U.S. bank transfers)</li><li>Supported Cryptocurrencies: BTC, ETH, USDT, USDC</li><li>Minimum Trade Amount: Equivalent of $50 USD per transaction</li><li>Settlement Time: Instant</li><li>Fees: Please refer to the image below</li></ul><p> <img src="https://uploads.bydfi.in/events/cms/BYD.1753673170411.image.png" alt="BYD.1753673170411.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753673170411.image.png" style="width: 100%;"/></p><h2>🛒 How to Buy Crypto with Fiat Balance on BYDFi</h2><h3>1. Log in to Your BYDFi Account</h3><h3>2. Hover over "Buy Crypto" in the top navigation bar and click "One-Click Buy"</h3><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753672993783.image.png" alt="BYD.1753672993783.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753672993783.image.png" style="width: 100%;"/></p><h3>3. Select Your Fiat Currency and Crypto</h3><ul><li>Choose your desired fiat currency (e.g., USD, EUR) and cryptocurrency (e.g., BTC, ETH).</li><li>Enter the amount you want to spend in fiat.</li><li>The system will automatically calculate and display the crypto amount.</li><li>Click "Buy" to continue.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753673052515.image.png" alt="BYD.1753673052515.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753673052515.image.png" style="width: 100%;"/></p><h3>4. Choose “Buy with Fiat Balance” as Payment Method</h3><h4>If Your Fiat Balance Is Insufficient:</h4><ul><li>Click "Bank Transfer" to top up your account.</li><li>👉 Read: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/m9dlrvvdigwn" target="_blank">How to Deposit Fiat with Bank Transfer?</a></li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753673087803.image.png" alt="BYD.1753673087803.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753673087803.image.png" style="width: 100%;"/></p><h4>If Your Balance Is Sufficient:</h4><ul><li>You’ll be taken to the "Confirm Order" page.</li><li>Click "Confirm" to complete the purchase.</li><li>Your crypto will be credited to your Spot Account within 1 hour.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753673332800.image.png" alt="BYD.1753673332800.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753673332800.image.png" style="width: 100%;"/></p><h2>📊 How to Check Order History and Fiat Balance</h2><h3>View Your Orders</h3><ul><li>Click “Orders” in the top-right corner of the screen to see your purchase history and order status.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753673375037.image.png" alt="BYD.1753673375037.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753673375037.image.png" style="width: 100%;"/></p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749611230414.image.png" alt="BYD.1749611230414.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749611230414.image.png" style="width: 100%;"/></p><h3>Check Your Fiat Balance</h3><ul><li>Go to "Assets &gt; Fiat Account" in the left sidebar to view your available fiat funds.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749611346091.image.png" alt="BYD.1749611346091.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749611346091.image.png" style="width: 100%;"/></p><h2>🙋 Frequently Asked Questions (FAQs) and Support</h2><ul><li>Need help? Click the “FAQ” link in the top navigation.</li><li>Still stuck? Contact BYDFi Customer Support—we're available 24/7.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753673395822.image.png" alt="BYD.1753673395822.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753673395822.image.png" style="width: 100%;"/></p>

How to Buy Crypto with Fiat Balance? (PC)

How to Buy Crypto with Fiat Balance (PC)｜BYDFi Help Center

<p>If you used the <strong>Buy Crypto</strong> function and the funds haven’t been credited to your BYDFi account, don’t worry—this guide will help you understand the possible reasons and how to resolve the issue.</p><p><br></p><h2>✅ Before Contacting BYDFi, Please Confirm the Following:</h2><h3>1. KYC and Payment Completion</h3><p>Ensure that:</p><ul><li>You have completed the KYC (identity verification) process with the third-party payment provider (e.g., Banxa, Transak, etc.).</li><li>Your payment has been successfully processed.</li></ul><h3>2. Check for Confirmation Email</h3><p>Look in your email inbox (and spam folder) for a <strong>transaction confirmation email</strong> from the service provider.</p><ul><li>If you haven’t received one, the transaction may still be pending or failed.</li></ul><p>📌 Tip: In such cases, BYDFi recommends contacting the crypto payment provider directly. 👉 <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/4ihvkjw0ujyz" target="_blank">How to Contact Customer Support for Crypto Service Providers</a></p><p><br></p><h2>If Everything Is Confirmed but Funds Are Still Missing</h2><p>You can now contact BYDFi Customer Support for assistance. Please <strong>prepare the following information</strong>:</p><ul><li>UID – Your BYDFi account number</li><li>Transaction Hash (TxID) – Provided by the service provider</li><li>Confirmation Email – A screenshot or forward of the confirmation from the third-party payment service</li></ul><p>Submit these details via:</p><ul><li>Live Chat on the BYDFi website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p><br></p><h2>🧭 How to Find Key Information</h2><h3>🔹 How to Find Your UID (APP)?</h3><p>1. Log in to your BYDFi account.</p><p>2. Click on profile icon.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" alt="BYD.1754460142838.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460142838.image.png" style="width: 50%;"/></p><p>3. Your UID will be shown under your user name.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" alt="BYD.1754460178492.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754460178492.image.png" style="width: 50%;"/></p><h3>🔹 What is a Confirmation Email?</h3><p>A confirmation email is sent by the third-party crypto payment provider after your purchase is successful. It usually contains:</p><ul><li>Transaction amount and currency</li><li>Reference number</li><li>Payment status</li><li>Estimated arrival time</li></ul><p>📌 Keep this email handy when contacting support—it helps us track your deposit faster.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754461101466.image.png" alt="BYD.1754461101466.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754461101466.image.png" style="width: 100%;"/></p><p><br></p><h2>💡 Reminder</h2><ul><li>BYDFi does not directly process fiat payments; all purchases are handled by trusted third-party providers.</li><li>Processing time varies by provider and payment method.</li><li>Always ensure you’ve passed KYC and used a compatible payment method (e.g., Visa, Mastercard, Apple Pay).</li></ul><p><br></p><p>Need more help? Our support team is here 24/7.<br><br>Live Chat | Email: <a href="mailto:cs@bydfi.com" target="">cs@bydfi.com</a></p>

Deposits with the Buy Crypto Function Have Not Yet Been Credited to Your BYDFi Account (APP)

Buy Crypto Deposit Not Credited (App)｜BYDFi Help Center

<p>If you used the <strong>Buy Crypto</strong> function and the funds haven’t been credited to your BYDFi account, don’t worry—this guide will help you understand the possible reasons and how to resolve the issue.</p><p><br></p><h2>✅ Before Contacting BYDFi, Please Confirm the Following:</h2><h3>1. KYC and Payment Completion</h3><p>Ensure that:</p><ul><li>You have completed the KYC (identity verification) process with the third-party payment provider (e.g., Banxa, Transak, etc.).</li><li>Your payment has been successfully processed.</li></ul><h3>2. Check for Confirmation Email</h3><p>Look in your email inbox (and spam folder) for a <strong>transaction confirmation email</strong> from the service provider.</p><ul><li>If you haven’t received one, the transaction may still be pending or failed.</li></ul><p>📌 Tip: In such cases, BYDFi recommends contacting the crypto payment provider directly. 👉 <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/4ihvkjw0ujyz" target="_blank">How to Contact Customer Support for Crypto Service Providers</a></p><p><br></p><h2>If Everything Is Confirmed but Funds Are Still Missing</h2><p>You can now contact BYDFi Customer Support for assistance. Please <strong>prepare the following information</strong>:</p><ul><li>UID – Your BYDFi account number</li><li>Transaction Hash (TxID) – Provided by the service provider</li><li>Confirmation Email – A screenshot or forward of the confirmation from the third-party payment service</li></ul><p>Submit these details via:</p><ul><li>Live Chat on the BYDFi website</li><li>Email: <a href="mailto:cs@bydfi.com" target="_blank">cs@bydfi.com</a></li></ul><p><br></p><h2>🧭 How to Find Key Information</h2><h3>🔹 How to Find Your UID (PC)</h3><ol><li>Log in to your BYDFi account</li><li>Click on the profile icon in the upper-right corner</li><li>Your UID will appear below your username</li></ol><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754461167715.image.png" alt="BYD.1754461167715.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754461167715.image.png" style="width: 100%;"/></p><p><br></p><h3>🔹 What is a Confirmation Email?</h3><p>A confirmation email is sent by the third-party crypto payment provider after your purchase is successful. It usually contains:</p><ul><li>Transaction amount and currency</li><li>Reference number</li><li>Payment status</li><li>Estimated arrival time</li></ul><p>📌 Keep this email handy when contacting support—it helps us track your deposit faster.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1754461101466.image.png" alt="BYD.1754461101466.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1754461101466.image.png" style="width: 100%;"/></p><p><br></p><h2>💡 Reminder</h2><ul><li>BYDFi does not directly process fiat payments; all purchases are handled by trusted third-party providers.</li><li>Processing time varies by provider and payment method.</li><li>Always ensure you’ve passed KYC and used a compatible payment method (e.g., Visa, Mastercard, Apple Pay).</li></ul><p><br></p><p>Need more help? Our support team is here 24/7.<br><br>Live Chat | Email: <a href="mailto:cs@bydfi.com" target="">cs@bydfi.com</a></p>

Deposits with the Buy Crypto Function Have Not Yet Been Credited to Your BYDFi Account (PC)

Buy Crypto Deposit Not Credited (PC)｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1745568033042.image.png" alt="BYD.1745568033042.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1745568033042.image.png" style="width: 100%;"/></p><p>Need help with your crypto deposit or fiat transaction? Here's how to contact customer support for popular crypto service providers like Banxa, Transak, Mercuryo, Alchemy Pay, Coinify, Paybis, and more.</p><h2>📧 Banxa Customer Support</h2><p>To get assistance from Banxa, submit a support ticket through their official portal:<br><br>👉 <a href="https://support.banxa.com/en/support/tickets/new" target="_new">Submit a Request – Banxa Support</a></p><p><br></p><h2>💬 Transak Customer Support</h2><p>For help with Transak transactions, use their live chat support.<br><br>Click the chat icon located in the bottom-right corner of:<br><br>👉 <a href="https://support.transak.com/en/" target="_new">Transak Help Center</a></p><p><br></p><h2>💬 Mercuryo Customer Support</h2><p>Need help with a Mercuryo transaction? Use their 24/7 live chat feature.<br><br>Click the chat icon on the lower-right corner of:<br><br>👉 <a href="https://mercuryo.io/" target="_new">Mercuryo Official Website</a></p><p><br></p><h2>💬 Coinify Customer Support</h2><p>To reach Coinify’s support team, start a live chat by clicking the icon at the bottom-right of the screen:<br><br>👉 <a href="https://help.coinify.com/hc/en-us/requests/new" target="_new">Coinify Help Center</a></p><p><br></p><h2>💡 Pix Deposit Support</h2><p>Haven’t received your <strong>Pix</strong> deposit?<br><br>👉 Please contact <a href="mailto:cs@bydfi.com" target="_blank"><strong>BYDFi Customer Support</strong></a> directly for further assistance.</p><p><br></p><h2>💬 Paybis Customer Support</h2><p>For Paybis-related help, use the live chat feature by clicking the chat button at the bottom right corner:<br><br>👉 <a href="https://paybis.com/" target="_new">Paybis Website</a></p><p><br></p><h2>📩 Legend Trading Support</h2><p>To contact <strong>Legend Trading</strong>, click the <strong>Contact</strong> button on their homepage:<br><br>👉 <a href="https://legendtrading.com/" target="_new">Legend Trading Official Website</a></p><p><br></p><p><strong>Need help with your BYDFi account?</strong><br><br>Visit our <a href="https://www.bydfi.com/en/support" target="_blank">Help Center</a> or click “Support” in the app for 24/7 live assistance.</p>

How to Contact Customer Support for Crypto Service Providers

How to Contact Customer Support on BYDFi｜Crypto Services Help

<p><img src="https://uploads.bydfi.in/events/cmsBYD.1736309893040.image.png" alt="BYD.1736309893040.image.png" data-href="https://uploads.bydfi.in/events/cmsBYD.1736309893040.image.png" style="width: 100%;"/></p><h2>Overview</h2><p>To ensure smooth deposits when using <strong>Buy Crypto</strong>, users must complete <strong>KYC (identity verification)</strong> on <strong>BYDFi</strong> and with our <strong>third-party payment providers</strong>.</p><p>After verification, crypto is transferred directly to your BYDFi account—normally within <strong>2 to 3 hours</strong>.</p><p>If you have not received your funds after 24 hours, please check the instructions in the email from the provider.</p><p>If you still experience issues, please contact the <strong>service provider’s customer support</strong> following the steps below.</p><p><br></p><h2>General Information</h2><h3>1. Is “Buy Crypto” handled by BYDFi?</h3><p>No. All fiat transactions are processed entirely by third-party service providers.</p><h3>2. Which providers support Buy Crypto on BYDFi?</h3><p>Current partners include <strong>Banxa, Transak, Mercuryo, Coinify, Pix, Paybis, and Legend Trading.</strong></p><h3>3. Which fiat currencies are accepted?</h3><p>Over <strong>50 fiat currencies</strong> are supported, including USD, EUR, AUD, CAD, CHF, and many others.</p><h3>4. Are there deposit limits?</h3><p>Yes. After selecting a currency and entering an amount, you will see the minimum and maximum purchase limits displayed.</p><h3>5. What payment methods are available?</h3><p>Electronic payment, Visa/Mastercard credit or debit cards, and cash deposits (in certain regions). For details, visit each provider’s official website.</p><h3>6. Are there transaction fees?</h3><p>Yes. Each provider displays its own fees on the checkout page.</p><h3>7. Does BYDFi earn fees from these transactions?</h3><p>No. BYDFi does not profit from user fees.</p><p><br></p><h2>Rates and Processing Time</h2><h3>1. Why does the final quote differ from BYDFi’s displayed price?</h3><p>Prices shown on BYDFi are provided by third parties for reference only and may differ due to market fluctuations or rounding.</p><h3>2. Why is my exchange rate different?</h3><p>Rates on BYDFi are static snapshots and may not reflect live market changes. Check the provider’s site for final rates.</p><h3>3. How long does it take for crypto to arrive?</h3><p>Usually <strong>2–10 minutes</strong> after purchase. Delays can occur depending on network congestion or provider processing. New users may experience up to 24 hours.</p><p><br></p><h2>Troubleshooting</h2><h3>1. I haven’t received my crypto—what should I do?</h3><p>Common reasons:</p><ul><li>Incomplete KYC submission &nbsp; &nbsp; </li><li>Payment failed</li></ul><p>If you don’t see your crypto within 2 hours, contact the provider directly.</p><p>For BYDFi assistance, provide your <strong>TXID (transaction hash)</strong> from the provider.</p><h3>2. What if I have payment issues while buying crypto?</h3><p>Contact the provider’s customer service immediately.</p><h3>3. Does BYDFi store my personal or card information?</h3><p>No. All data is handled by third-party providers. Refer to each provider’s privacy policy.</p><h3>4. Where can I see my past Buy Crypto transactions?</h3><p>Go to <strong>My Assets → Fiat History</strong> to view records of fiat deposits.</p><p><br></p><h2>Verification and Restrictions</h2><h3>1. Do I need to complete KYC on BYDFi?</h3><p>Yes, KYC is required before depositing.</p><h3>2. Do I need to do KYC with the provider?</h3><p>Yes. Each third-party provider requires KYC before depositing.</p><h3>3. Are any countries restricted?</h3><p>Restrictions vary by provider. Please contact the provider for confirmation.</p><p><br></p><h2>Transaction Status and Records</h2><table style="width: auto;"><tbody><tr><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Status</th><th colspan="1" rowspan="1" width="auto" style="text-align: center;">Description</th></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Pending</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Deposit submitted; awaiting payment or verification.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Paid</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Fiat payment completed; crypto pending transfer.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Completed</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Crypto successfully transferred to BYDFi account.</td></tr><tr><td colspan="1" rowspan="1" width="auto" style="text-align: center;"><strong>Cancelled</strong></td><td colspan="1" rowspan="1" width="auto" style="text-align: center;">Transaction failed or timed out, cancelled by user or rejected by provider.</td></tr></tbody></table><p>If your deposit does not appear in history, you may have deposited directly on the provider’s site instead of through BYDFi’s Buy Crypto page.</p><p><br></p><h2>Fiat and Deposit Options</h2><p>You may use a currency outside your country only if the provider accepts your KYC. Please verify this with the provider.</p><p><br></p><h2>Customer Support Contacts</h2><ul><li>Banxa: Use the live chat on the Buy Crypto checkout page.</li><li>Transak: Click the chat icon in the bottom right corner of their official website.</li><li>Mercuryo: Start a chat via the bottom-right icon on their website.</li><li>Coinify: Start a chat or submit a support request on their site.</li><li>Pix: If you have not received your deposit, contact BYDFi support.</li><li>Paybis / Legend Trading: Contact via their official support portals.</li></ul><p>You can also refer to: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/4ihvkjw0ujyz" target="_blank">How to Contact Customer Support for Crypto Service Providers</a></p><p><br></p><h2>Transaction Limits (by Provider)</h2><ul><li>Transak<strong>:</strong> $1,500 per transaction / $5,000 per day / $28,000 per month / $100,000 per year</li><li>Banxa: <a href="https://support.banxa.com/en/support/solutions/articles/44002190060-is-there-a-minimum-and-maximum-order-value-" target="_blank">Purchase Limit</a></li><li>Coinfy: <a href="https://help.coinify.com/hc/en-us/articles/360013698319-Trading-fees-and-limits" target="_blank">Purchase Limit</a></li><li>Mercuryo: <a href="https://help.mercuryo.io/hc/en-gb/articles/14495506539677-What-are-my-limits-as-a-verified-user-" target="" style="text-align: left;">Purchase Limit</a></li><li>PIX: <a href="https://www.bcb.gov.br/en/financialstability/pixfaqen" target="" style="text-align: left;">Purchase Limit</a></li><li>Paybis: <a href="https://paybis.com/faq/" target="_blank">Purchase Limit</a></li><li>Legend Trading: <a href="https://support.legendtrading.com/hc/en-us/articles/4898225671707--What-is-the-minimum-and-maximum-trade-size" target="_blank">Purchase Limit</a></li></ul><p><br></p><p>Happy Trading!</p>

Buy Crypto FAQ

Buy Crypto FAQ｜BYDFi Help Center

<p>Looking for a fast and easy way to buy crypto? BYDFi’s One-Click Buy feature allows you to purchase cryptocurrencies in just a few simple steps. This guide will walk you through the process of buying crypto on your desktop using One-Click Buy.</p><p>💡 <strong>Note:</strong> You must complete <a href="https://www.bydfi.com/en/user/account-overview" target="_blank">KYC verification</a> before purchasing crypto on BYDFi.</p><p><br></p><h2>Step 1: Log In and Access One-Click Buy</h2><ul><li>Log in to your BYDFi account.</li><li>Hover over “Buy Crypto” in the top navigation bar.</li></ul><p>Click “One-Click Buy/Sell” from the dropdown menu.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753422944115.image.png" alt="BYD.1753422944115.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753422944115.image.png" style="width: 100%;"/></p><h2>Step 2: Select Currency and Amount</h2><ul><li>Choose your preferred fiat currency (e.g., USD, EUR) and cryptocurrency (e.g., BTC, ETH) from the dropdown menus.</li><li>Enter the amount you want to pay in fiat.</li><li>The system will automatically calculate and display the amount of crypto you will receive.</li><li>Click “Buy” to continue.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753422987430.image.png" alt="BYD.1753422987430.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753422987430.image.png" style="width: 100%;"/></p><p>📌 <strong>Tip:</strong> Review the <strong>comparison of different payment methods</strong> to choose the best option for you.<img src="https://uploads.bydfi.in/events/cms/BYD.1753423013954.image.png" alt="BYD.1753423013954.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753423013954.image.png" style="width: 100%;"/></p><h2>Step 3: Choose a Payment Method</h2><p>You can either:</p><ul><li>Use the system-recommended method, or</li><li>Manually select a payment provider based on your preferences.</li></ul><p>🔍 BYDFi recommends the best available method based on real-time rates from trusted third-party providers.</p><p><img src="https://uploads.bydfi.in/events/cms/BYD.1753423047789.image.png" alt="BYD.1753423047789.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753423047789.image.png" style="width: 100%;"/></p><h3>Option 3.1: Buy Crypto with Fiat Balance</h3><p>If your balance is insufficient, click “Bank Transfer” to add funds. </p><p>👉 Guide: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/m9dlrvvdigwn" target="_blank">How to Deposit Fiat via Bank Transfer</a><img src="https://uploads.bydfi.in/events/cms/BYD.1753423077639.image.png" alt="BYD.1753423077639.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1753423077639.image.png" style="width: 100%;"/></p><p>If your balance is sufficient: </p><ul><li>You’ll be directed to the Confirm Order page. </li><li>Click “Confirm” to complete the purchase. </li><li>Crypto will be credited to your Spot Account within 1 hour.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749524138062.image.png" alt="BYD.1749524138062.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749524138062.image.png" style="width: 100%;"/></p><h3>Option 3.2: Buy Crypto with Credit/Debit Card</h3><ul><li>Want to pay with a card? 👉 Read: <a href="https://www.bydfi.com/en/support/PRODUCT_DESCRIPTION/articles/rg2mumq3kglk" target="_blank">How to Buy Crypto with Credit or Debit Card</a></li></ul><p><br></p><h3>Option 3.3: Buy Crypto via Third-Party Providers</h3><ul><li>Under “Payment Channel,” click “View More” to see available providers.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749524351734.image.png" alt="BYD.1749524351734.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749524351734.image.png" style="width: 100%;"/></p><ul><li>Choose a provider from the list and confirm the order.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749524437841.image.png" alt="BYD.1749524437841.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749524437841.image.png" style="width: 100%;"/></p><ul><li>Click “Confirm” to be redirected to the provider’s website for payment.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749524493378.image.png" alt="BYD.1749524493378.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749524493378.image.png" style="width: 100%;"/></p><p>⚠️ Note: Exchange rates are estimates. Final amounts are determined on the provider’s page. Most third-party services require separate KYC verification.</p><p><br></p><h2>Step 4: Check Your Order History</h2><ul><li>Click “Orders” in the top-right corner of the screen.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749524764800.image.png" alt="BYD.1749524764800.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749524764800.image.png" style="width: 100%;"/></p><ul><li>View your transaction history and order status anytime.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749524833905.image.png" alt="BYD.1749524833905.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749524833905.image.png" style="width: 100%;"/></p><p><br></p><h2>Step 5: FAQs and Customer Support</h2><ul><li>Need help? Click the FAQ link in the top-right corner.</li><li>Or contact BYDFi <a href="mailto:cs@bydfi.com" target="_blank">Customer Support</a> for 24/7 assistance.</li></ul><p><img src="https://uploads.bydfi.in/events/cms/BYD.1749524894871.image.png" alt="BYD.1749524894871.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1749524894871.image.png" style="width: 100%;"/></p>

How to Buy Crypto with One-Click Buy? (PC)

How to Buy Crypto with One-Click Buy (PC)｜BYDFi Help Center

<p><img src="https://uploads.bydfi.in/events/cms/BYD.1747354273749.image.png" alt="BYD.1747354273749.image.png" data-href="https://uploads.bydfi.in/events/cms/BYD.1747354273749.image.png" style=""/></p><p>By using this service, you acknowledge that it is provided by <span style="font-size: 16px;">Legend Trading, The Leading US Regulated Crypto Trading Firm.</span></p><p>BYDFi is not responsible for any content, advertisements, products, services, or materials offered by third-party providers. Additionally, the link does not constitute an endorsement or solicitation of any products or services available through third-party websites.</p><p>We are not liable for any loss or damage incurred through the use or reliance on any content or services provided by third-party sites.</p><p>If you encounter any issues while using this service, <span style="font-size: 16px;">please reach out to the </span><a href="https://support.legendtrading.com/hc/en-us/requests/new" target="_blank" style="text-align: start;">Legend Trading support team</a> or BYDFi Customer Support for prompt assistance.</p>