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Why Hasn't My Crypto Deposit Arrived?
If your deposit to a MoonX or BYDFi account has not been credited yet, there could be several reasons. In most cases, you simply need to wait for the blockchain network to confirm the transaction. However, other factors may occasionally cause delays. Understanding these reasons can help you manage your crypto deposits more securely.Possible Causes for Deposit Delays• Blockchain Confirmation Delays – The transaction might still be processing on the blockchain and hasn't received enough confirmations yet.• Incorrect Network or Address – Ensure that you have selected the correct blockchain network and deposit address.• Missing Memo/Tag – Some cryptocurrencies require a memo or tag to be credited properly.1. Blockchain Confirmation DelaysIf your deposit hasn't been credited yet, first check the transaction status using a blockchain explorer (e.g., Solscan, Etherscan).📌 How to check transaction status?1. Copy your Transaction ID (TXID) or wallet address and search it on a blockchain explorer.2. If the transaction is marked as "Pending," you will need to wait for the blockchain to complete enough confirmations.3. If the transaction is not visible on the blockchain, it may indicate that the transaction hasn't been sent yet. Please confirm with the sender that the transaction was executed successfully.⏳ Blockchain Confirmation Times (for reference):• Bitcoin (BTC): ~10-60 minutes (depending on network congestion)• Ethereum (ETH) and EVM chains: ~30 seconds to 10 minutes• Solana (SOL): ~seconds to a few minutes2.Incorrect Address or Blockchain Network💡 If you send funds to an incorrect address or network, recovery may not be possible. Always double-check:• Correct Deposit Address: Ensure that your assets are being sent to the correct address for your MoonX or BYDFi exchange account.• Matching Blockchain Network: Sending assets to the wrong network (e.g., BSC to Ethereum) could result in the loss of funds.• Deposit Error Handling: If you accidentally deposit to the wrong network, please immediately submit a support request. We will assist you, but we cannot guarantee the funds will be recovered.Please note:Some blockchains (e.g., EOS, BNB, XRP) require a Memo or Tag in addition to the address for successful deposits.3. Missing Memo/TagSome blockchain deposits require you to fill in a Memo, Tag, or Payment ID. Missing this information may prevent the funds from being successfully credited.Blockchains requiring Memo/Tag:• BNB Smart Chain (BEP2): Requires Memo• XRP (Ripple): Requires Destination Tag• EOS: Requires MemoIf you missed entering the Memo/Tag during the deposit, please contact our support team and provide the following details:1. Transaction ID (TXID)2. Deposit amount and token type3. Receiving wallet addressHow to Avoid Deposit Issues?✅ Confirm the correct blockchain network and wallet address before making a deposit.✅  Ensure that you fill in the Memo/Tag if required.✅ Track your transaction status through a blockchain explorer.✅ Ensure that you pay enough Gas fees to avoid transaction delays.
2025-12-11
How to Deposit Fiat with Bank Transfer? (APP)
BYDFi has officially partnered with Legend Trading, a fast, secure, and fully licensed Money Services Business (MSB). As a compliant and regulated provider, Legend Trading enables BYDFi users to safely deposit USD, CHF, CAD, EUR, JPY, and AUD via bank transfer.How to Deposit Fiat with Bank Transfer on BYDFi ?1. Log in to your BYDFi account2. Tap “Buy Crypto” in the middle of the page, and then select "Bank Transfer"⚠️ Note:Identity verification is required before initiating any fiat deposit.Even if you’ve already completed KYC and POA on BYDFi, the payment service provider, Legend Trading, may require additional verification, such as completing a questionnaire.3. Select the Fiat CurrencyFrom the dropdown menu, select the fiat currency you wish to deposit and enter the deposit amount.4. Choose a Payment MethodAfter confirming the amount and currency, click the "Deposit" button. The system will guide you through the next steps.5. Complete Verification and QuestionnairePlease complete identity verification, link your account as instructed, and finish the Legend Trading questionnaire.6. Get Bank Information and Make the TransferOnce your identity verification is approved, the system will redirect you to a deposit instruction page. Follow the instructions to initiate the transfer via your online banking or mobile app.Log in to your bank, go to the "Transfer" section, and input the bank information provided.After completing the transfer, click the "Confirm" button.❗️Important: Be sure to include the "Reference Code" in the "Other Information", "Remarks", or "Notes" field of your transfer. This code is used to correctly match your funds to your account. Omitting the code may result in delays or failed deposits.7. Deposit in ProgressOnce the transfer is completed, please allow 1 to 3 business days for the funds to deposit in your BYDFi fiat account.📌 Important Notes:For delayed deposits, please contact Legend Trading Support by submit a ticket.In compliance with regulations, you must use the deposited fiat to purchase crypto within 30 days.Any unused fiat balance will be automatically converted to USDT on day 31 after the deposit.📊 How to Check Order HistoryClick the icon in the top-right corner and choose "Order Management" to view your fiat transaction history. 🙋 FAQs and Customer SupportNeed help? Click here to view FAQ.Still stuck? Click "Support" for 24/7 assistance.
2025-12-11
How to Deposit Fiat with Bank Transfer? (PC)
BYDFi has officially partnered with Legend Trading, a fast, secure, and fully licensed Money Services Business (MSB). As a compliant and regulated provider, Legend Trading enables BYDFi users to safely deposit USD, CHF, CAD, EUR, JPY, and AUD via bank transfer.How to Deposit Fiat with Bank Transfer on BYDFi ?1. Log in to Your BYDFi Account2. Hover over "Buy Crypto" in the top navigation bar and click "Bank Transfer"⚠️ Note:You must complete KYC identity verification before making a fiat deposit.Even if you’ve already completed KYC and POA on BYDFi, the payment service provider Legend Trading may require additional verification, such as answering a questionnaire.3. Select the Fiat CurrencyFrom the dropdown menu, select the fiat currency you wish to deposit and enter the deposit amount.4. Choose a Payment MethodFor example, if depositing in EUR, you can transfer funds to Legend Trading via wire transfer. Click "Deposit" button when ready.5. Complete Verification and QuestionnaireIf you haven’t completed BYDFi’s KYC, please follow the instructions to verify your identity.For added transaction security, you may also be redirected to fill out a questionnaire for Legend Trading — please complete and submit it honestly.6. Get Bank Information and Make the TransferOnce your KYC is approved, the system will redirect you to a deposit instruction page. Follow the on-screen instructions to initiate the transfer via your online banking or mobile app.Log in to your bank, go to the "Transfer" section, and input the bank information provided.❗️Important: Be sure to include the Reference Code in the "Other Information", "Remarks", or "Notes" field of your transfer. This code is used to correctly match your funds to your account. Omitting the code may result in delays or failed deposits.After completing the transfer, click the "Confirm" button.7. Deposit in ProgressOnce the transfer is completed, please allow 1 to 3 business days for the funds to deposit in your BYDFi fiat account.You can click "Fiat Balance" in the top right corner to go to the Fiat Account page and check whether the funds have been successfully credited.Once the deposit is complete, you can use your Fiat Balance to easily buy or sell cryptocurrency.📌 Important Notes:For delayed deposits, please contact Legend Trading Support by submit a ticket.In compliance with regulations, you must use the deposited fiat to purchase crypto within 30 days.Any unused fiat balance will be automatically converted to USDT on day 31 after the deposit.📊 How to Check Order HistoryClick "Orders" in the top-right corner to view your full fiat transaction history.🙋 Frequently Asked Questions (FAQs) and SupportNeed help? Click the “FAQ” link in the top navigation.Still stuck? Contact BYDFi Customer Support—we're available 24/7.
2025-12-10
Deposit & Withdrawal Fees
Deposit Fees: BYDFi does not charge any fees for deposits.Withdrawal Fees: A fixed fee is charged for each withdrawal to cover the transaction cost of transferring cryptocurrency from a BYDFi account. Withdrawal fees are determined by the blockchain network and may fluctuate due to factors such as network congestion, without prior notice. Please check the latest fees listed on the withdrawal page. Token/CoinNetworkDeposit FeeMinimum WithdrawalWithdrawal FeeUSDTTRC20 BEP20 (BSC)ERC20MATICSOLFree121220102010.550.21.5USDCTRC20 BEP20 (BSC)ERC20MATICSOLANAFree10102031010.350.11BTCBTCBEP20 (BSC)Free0.0020.000080.00010.0000086ETHERC20BEP20 (BSC)Free0.0120.0040.00170.00023BCHETHBEP20 (BSC)Free0.05Under Maintenance0.0017Under MaintenanceSHIBERC20BEP20 (BSC)Free555550Under Maintenance336,181Under MaintenanceDOTBEP20 (BSC)Free1.50.14LTCLTCBEP20 (BSC)Free0.10.010.00010.0085EOSEOSBEP20 (BSC)Free5100.081.32ADACardanoBEP20 (BSC)Free151511.74LINKERC20 BEP20 (BSC)Free2 Under Maintenance0.55Under MaintenanceCOMPERC20 BEP20 (BSC)Free0.50.120.140.014POLPOLFree20.08ETCEthereum ClassicBEP20 (BSC)Free4.80.50.0040.032LITERC20BEP20 (BSC)Free1539.970.97EPXBEP20 (BSC)Free30000011908NEARBEP20 (BSC)NEARFree23.50.140.018XRPXRPBEP20 (BSC)Free25Under Maintenance0.2 Under MaintenanceGMTERC20BEP20 (BSC)Free5016464.57CHESSBEP20 (BSC)Free393.99KNCBEP20 (BSC)ERC20Free15251.3814BNBBEP20 (BSC)Free0.010.0002XVSBEP20 (BSC)Free0.080.083TRXBEP20 (BSC)Tron (TRC20)Free50803.671DOGEDOGEBEP20 (BSC)Free100804 3.6SLPBEP20 (BSC)ERC20Free3000100002182,245BANDERC20 BEP20 (BSC)BANDFree155Under Maintenance5.660.55Under MaintenanceFTMBEP20 (BSC)Free100.871INCHERC20BEP20 (BSC)Free7010232.32SUSHIERC20BEP20 (BSC)Free25108.80.86CRVERC20Free8025BATERC20 BEP20 (BSC)Free10020373.64DODOERC20 EP20 (BSC)Free6210555.36ALPHAERC20 BEP20 (BSC)Free150100878.47XTZTezosBEP20 (BSC)FreeUnder Maintenance10Under Maintenance0.22SANDMATICERC20FreeUnder Maintenance50Under Maintenance24BAKEBEP20 (BSC)Free202.55TKOBEP20 (BSC)Free41.7CHZERC20Free30099C98ERC20 BEP20 (BSC)Free20050504.91AXSERC20BEP20 (BSC)Free531.280.12COTIERC20BEP20 (BSC)Free55070666.49BELERC20BEP20 (BSC)Free5015111.16CHRERC20BEP20 (BSC)Free5250373.61ALICEERC20BEP20 (BSC)Free1555.860.57UNIERC20BEP20 (BSC)Free5Under Maintenance0.79Under MaintenanceSNXERC20BEP20 (BSC)Free2054.360.42AAVEERC20BEP20 (BSC)Free0.20.050.040.0039REEFERC20BEP20 (BSC)FreeUnder Maintenance750Under Maintenance393CLVERC20BEP20 (BSC)Free3502020118XLMStellar Lumens 200.1ZRXERC20 5019MKRERC20BEP20 (BSC)Free0.050.0050.00560.00054RENERC20 600174MANAERC20Free12020STORJERC20 8013 ONTONTBEP20 (BSC) Under Maintenance301Under Maintenance 3.37LRCERC20 Free7051YFIERC20BEP20 (BSC) 0.0150.0040.0180.0017KSMKSMBEP20 (BSC) 10.040.010.0095SOLSOLFree0.050.012EGLDEGLDBSCFreeUnder Maintenance0.3Under Maintenance0.025FTT ERC20 153.38SFPBEP20 (BSC) 100.86TKOBEP20 (BSC) Free41.7MDXBEP20 (BSC) 4045ANKRERC20BEP20 (BSC) 100015024623ONEONE 4000.1SKLERC20 800177RLCERC20 133.9NMRERC20 1.50.43MIRERC20BEP20 (BSC) 7500.243842NKNERC20 30087CHRERC20BEP20 (BSC)Free5250373.61EPSBEP20 (BSC) 8025DEXEERC20BEP20 (BSC) 5Under Maintenance0.76Under MaintenanceSUNTRC20 BEP20 (BSC) 420Under Maintenance6Under MaintenanceRSRERC20 5000981WINTRC20 BEP20 (BSC) 5000Under Maintenance106Under MaintenanceLINAERC20BEP20 (BSC) Under Maintenance1500Under Maintenance148AUDIOERC20 18051SRMERC20 500150DATAPOLERC20 100Under Maintenance1.4Under MaintenanceATAERC20BEP20 (BSC) 80Under Maintenance7.26Under MaintenancePERPERC20BEP20 (BSC) 40Under Maintenance9.85Under MaintenanceBLZERC20BEP20 (BSC) Under Maintenance20Under Maintenance 5.84CELRERC20BEP20 (BSC) Under Maintenance600Under Maintenance50INJERC20BEP20 (BSC) Under Maintenance0.25Under Maintenance0.031TOMOERC20TOMO 25Under Maintenance18Under MaintenanceYFIIERC20BEP20 (BSC) 0.0150.0040.0190.0017FARMERC20BEP20 (BSC) 1Under Maintenance0.15 Under MaintenanceRAYSOL 60.55ALPACABEP20 (BSC) 354.07MASKERC20BEP20 (BSC)Free1032.320.25CLVERC20BEP20 (BSC)Free3502020118QNTERC20 30.1 PHAERC20BEP20 (BSC) 180Under Maintenance58Under MaintenanceIOTX BEP20 (BSC) 12015TRUERC20BEP20 (BSC) 40030838.15TLMBEP20 (BSC)ERC20 500Under Maintenance66Under MaintenanceFXSERC20Free63.24CVXERC20Free133.86LDOERC20Free405.9APEERC20Free305.94
2025-12-03
How to Deposit Cryptos to Your BYDFi Account (PC)?
Before transferring crypto from another exchange or wallet to your BYDFi account, it’s essential to verify that the asset and network are supported. Depositing unsupported tokens or using the wrong network may lead to permanent loss of funds.Follow this step-by-step guide to deposit your crypto safely and correctly using BYDFi on PC.💻 How to Deposit Crypto via Website1. Go to the "Deposit" PageLog in to your BYDFi account.From the main menu, navigate to Assets > Deposit.2. Select the Cryptocurrency You Want to DepositBrowse the list or use the search bar to find the cryptocurrency you want to deposit (e.g., BTC, ETH, USDT).3. Choose the Correct Deposit NetworkSome cryptocurrencies support multiple networks (e.g., USDT can be sent via ERC-20, TRC-20, or BEP-20).Ensure that both the coin and network are supported by BYDFi.⚠️ Choosing the wrong network can result in loss of funds.4. Review the Deposit Instructions CarefullyRead the on-screen instructions before initiating the deposit.Some tokens require additional information beyond the wallet address (e.g., XRP, XLM, EOS require a Destination Tag or Memo).5. Copy the Wallet Address or Scan the QR CodeCopy the wallet address shown or scan the QR code using your external wallet or exchange.Double-check the address and network before initiating the transfer.🔔 Important Notes Before Depositing1. Use the Correct Address and Network Always deposit to the exact address shown for the selected coin and network. Mistakes can result in irreversible loss of assets.2. Confirm the Address Before Every Deposit Deposit addresses may change occasionally. Always re-check the address on the BYDFi platform before sending funds.3. Additional Info May Be Required For certain coins (like XRP, XLM, EOS), entering a memo or tag is mandatory for successful deposit processing.💡 Don’t Have Crypto to Deposit?If you don’t have any crypto assets yet, you can purchase them directly on BYDFi using fiat currency.👉 Check out this guide: How to Buy Crypto with One-Click Buy? (PC)▶️ Watch the TutorialPrefer visual instructions? Watch our step-by-step video tutorial on YouTube to see exactly how to deposit crypto on BYDFi (PC version).👉 YouTube Tutorial
How to Deposit Cryptos to Your BYDFi Account (APP)?
Depositing crypto into your BYDFi account via the mobile app is quick and convenient. However, before transferring any assets from another exchange or external wallet, it’s crucial to confirm that both the cryptocurrency and the deposit network are supported by BYDFi.Using the wrong network or unsupported tokens can result in irreversible loss of funds.Follow the steps below to safely deposit crypto to your BYDFi account using the app.📲 How to Deposit Crypto on the BYDFi App1. Log In and Access the Deposit FeatureOpen the BYDFi app and log in to your account.From the homepage, tap Deposit.2. Choose the CryptocurrencyUse the list or search field to select the cryptocurrency you wish to deposit (e.g., BTC, ETH, USDT).3. Select the Correct Deposit NetworkSome coins support multiple blockchain networks (e.g., USDT is available on ERC-20, TRC-20, and BEP-20).Make sure the network you select is supported by BYDFi and matches the one used by your sending wallet or exchange.⚠️  Depositing to the wrong network may result in lost funds.4. Read Deposit Instructions CarefullyReview any warnings or requirements shown on the screen.Some cryptocurrencies (such as XRP, XLM, and EOS) require additional information, like a Destination Tag or Memo, to ensure successful deposit.5. Copy the Address or Scan the QR CodeCopy the wallet address or tap the QR code to scan it from your external wallet app.Always double-check the address and network before sending the crypto.🔔 Important Reminders1. Deposit to the Exact Address ShownOnly send crypto to the address provided for the selected coin and network. Sending to an incorrect address or unsupported network can cause a permanent loss of assets.2. Confirm the Address Every TimeDeposit addresses can update from time to time. Always double-check the address within the BYDFi app before each deposit.3. Some Coins Require Extra InfoCryptos like XRP, XLM, and EOS need a memo or tag along with the wallet address to complete the deposit successfully.💡 Don’t Have Crypto to Deposit?If you don’t have any crypto assets yet, you can purchase them directly on BYDFi using fiat currency.👉  See this guide: How to Buy Crypto with One-Click Buy? (APP)▶️ Watch the YouTube TutorialPrefer a visual walkthrough? Watch our video guide to see exactly how to deposit crypto on the BYDFi app.👉  Watch on YouTube
BYDFi Thanksgiving Mega Rewards: Trade & Deposit to Share a $50,000 Prize Pool!
Dear BYDFi Users,This Thanksgiving, BYDFi is bringing you an exclusive mega reward campaign!New users who activate Futures trading for the first time can enjoy a special Thanksgiving airdrop — and all users can earn even more rewards through deposit and trading missions!📅  Event Period: 2025/11/24 18:00 - 2025/12/07 23:59 (UTC+8)👉 Join Now📌 Event 1|Futures New User Welcome Gift — Earn Up to $100 AirdropDuring the event period, users who activate Futures trading for the first time and complete any single Futures trade ≥ 2,000 USDT will receive a Thanksgiving airdrop worth $5 – $100!Airdrop Rewards include:XRP Token Airdrop or USDT-M Futures Bonus📌 Event 2|Deposit & Trading Challenge — Earn Up to $300!During the event, complete any supported on-chain deposit plus the required Futures trading volume to receive up to 300 USDT in Futures Bonus.🔥 Deposit & Trading ChallengeRequirementsReward(Bonus)Deposit ≥ 1,000 USDT and Futures Trading Volume ≥ 50,000 USDT$15 BonusDeposit ≥ 5,000 USDT and Futures Trading Volume ≥ 500,000 USDT$50 BonusDeposit ≥ 10,000 USDT and Futures Trading Volume ≥ 1,000,000 USDT$100 BonusDeposit ≥ 20,000 USDT and Futures Trading Volume ≥ 2,000,000 USDT$200 BonusDeposit ≥ 30,000 USDT and Futures Trading Volume ≥ 3,000,000 USDT$300 Bonus📘 Event RulesUsers must click the “Join Now” button to join the event; otherwise, rewards will not be granted.Only trading activity after registration will be counted.Rewards from this event can be combined with other similar BYDFi campaigns unless otherwise stated on the event page.Event 1 is exclusively for users activating Futures trading for the first time. Event 2 is open to all users. Both events can be joined simultaneously.All rewards will be distributed within 7 business days after the event ends. Visit Reward Center to check Bonus and Coupon usage rules.Malicious activities — including wash trading, arbitrage abuse, or multi-account usage — are strictly prohibited. Offenders will be disqualified; severe cases may result in account freezing.BYDFi reserves the final interpretation rights and may adjust or cancel the event without prior notice.
2025-11-24
BYDFi Easter Bash: Deposit & Invite Friends to Share $30,000!
Dear BYDFi Users,Are you ready to collect Golden Eggs with BYDFi? During the event, participate in the BYDFi Easter Bash, complete deposit and referral tasks, and win exciting Easter rewards!📅 Event Period: 2025/04/19 00:00 – 2025/04/30 23:59 (UTC+8)👉 Join Now🎉 Event 1: Easter Deposit Carnival – Enjoy up to 5% Rebate!Complete the specified net deposit and meet the contract trading volume requirements during the event period to receive generous rewards. Each participant can receive up to $1,000 in bonus. The total prize pool is $20,000, available on a first-come, first-served basis! (Net Deposit = Total Deposits – Total Withdrawals during the event)Net Deposit AmountRebate RateReward (Bonus)Required Contract Trading Volume1,000 USDT2%$2030,000 USDT5,000 USDT3%$150500,000 USDT10,000 USDT4%$4001,000,000 USDT20,000 USDT5%$1,0003,000,000 USDT🥚 Event 2: Invite Friends to Win Golden Eggs – Share a $10,000 Prize Pool!During the event, if an existing user invites a new user who completes registration, a net deposit of ≥100 USDT, and achieves a contract trading volume of ≥3,000 USDT, both users will receive 1 Golden Egg (= $20). Each user can earn up to 5 Golden Eggs ($100). The total prize pool is $10,000, available while supplies last!💎 Extra Easter Bonus: If the invited user reaches a contract trading volume of 1,000,000 USDT, they will receive a VIP1 30-day trial!📌 Event Rules:Users must click the “Join Now” button and complete registration to be eligible for rewards.Trading Volume using bonus will not be counted. Trades via Grid Trading and Copy Trading are excluded.Users can participate in both Event 1 and Event 2 simultaneously. Rewards will be issued as Bonus.Net deposit = Total Deposits – Total Withdrawals during the event period. 4.1 Deposit methods include Buy Crypto and On-chain Deposit. 4.2 Withdrawal methods include Sell Crypto, On-chain Withdrawal, and Internal Transfers.Only users who have completed KYC verification are eligible for rewards. Rewards will be distributed within 7 business days after the event ends.You can check Bonus and Coupon usage rules in the Reward Center.Malicious behaviors (such as registering multiple accounts) are strictly prohibited. BYDFi reserves the right to disqualify violators.BYDFi reserves the right of final interpretation for this event and may modify or cancel it without prior notice.BYDFi Team2025/04/18
2025-04-18
How to Use Spot DCA on BYDFi (PC)
Spot DCA is an intelligent trading bot on BYDFi that helps users accumulate crypto assets over time through a Dollar-Cost Averaging (DCA) strategy. Instead of trying to time the market, the bot automatically buys your selected tokens at fixed intervals, smoothing out price volatility and reducing short-term risks.This feature is especially suitable for:Long-term investors who want to steadily build crypto holdings.Users who are not concerned with short-term price fluctuations.Traders who don’t have time to monitor the market in real time.How to Set Up Spot DCA on BYDFi (PC)1. Access Spot DCALog in to your BYDFi account (PC).From the top navigation bar, click Trading → Trading Bots.Select Spot DCA to enter the strategy creation page.2. Configure Your DCA StrategyOn the creation page, you can:Rename the bot (optional).Choose your target token (e.g., BTC, ETH).Set your fixed investment amount (e.g., 100 USDT).Select your investment frequency (e.g., daily, weekly, monthly).3. Start the BotAfter confirming your settings, the bot will automatically purchase the token at your chosen frequency.You can view the performance of your past strategies on the Spot DCA page.Example CalculationSuppose you set the following parameters:Target Token: ETHInvestment Amount: 100 USDTFrequency: WeeklyDuration: 1 MonthTrading results:WeekTrading PriceTrading Volume1st1,8600.053763442nd1,6500.060606063rd1,7700.056497174th1,7000.05882352📌 Average Entry Price = (1,860 + 1,650 + 1,770 + 1,700) ÷ 4 = 1,745 USDT👉 If you directly invested 400 USDT in Week 1, your entry price would have been 1,860 USDT.👉 With Spot DCA, the average entry price drops to 1,745 USDT, lowering your cost through DCA.Important NotesIf your Spot Wallet balance is insufficient, the investment plan will automatically pause until you deposit more funds.You can manually stop the strategy at any time.
2025-12-12
How to Trade xStocks on MoonX (APP)
MoonX provides 24/7 trading of xStocks — tokenized U.S. stocks and ETFs such as Apple, Tesla, and NVIDIA. With the BYDFi App, you can easily gain exposure to U.S. equities directly from the blockchain, anytime and anywhere. This guide will walk you through the step-by-step process for trading xStocks on MoonX via the mobile app.Steps to Trade xStocks on MoonX App1. Log in to Your AccountOpen the BYDFi App, log in to your account, and tap the MoonX on the homepage.2. Access the xStocks PageFrom the MoonX homepage, select xStocks to view available trading options.3. Prepare Your FundsIf you don’t have SOL in your account, tap Add Funds to deposit or transfer assets into your MoonX account.⚠️ Note: Deposits and withdrawals require a small Solana (SOL) Gas fee, which is charged by the blockchain validators, not by MoonX.4. Select a Trading PairOn the trading interface, choose the xStocks trading pair you want, then tap Trade to enter the detailed trading page.5. Choose a Trading ModeOn the order panel, select your preferred trading method:Limit Order – Place an order at your desired price.Market Order – Buy or sell instantly at the best available price.One-Click Buy/Sell – Enter or select an amount and tap Buy or Sell. The system will automatically execute the order at the market price, ideal for fast execution.6. Enter Order DetailsEnter the amount you want to buy or sell.For Limit Orders, set your price.Tap Buy or Sell to confirm the order.7. Track Your OrdersAfter placing an order, check the status in the Orders  or My Holdings section of the App.⚠️ Important NotesMoonX charges a 1% trading fee for xStocks, based on the standard platform rules.xStocks provide price exposure only — they do not include dividends, voting rights, or shareholder privileges.Be mindful of market volatility and Solana Gas fees when trading.
2025-12-12
How to Trade xStocks on MoonX (PC)
MoonX provides users with 24/7 trading of tokenized U.S. stocks and ETFs (xStocks), allowing you to gain exposure to assets like Apple, Tesla, and NVIDIA directly on the blockchain. This step-by-step guide will show you how to trade xStocks on the PC version of MoonX. Whether you are a beginner or an experienced trader, you can get started easily.Step-by-Step Guide to Trading xStocks on MoonX (PC)1. Log in to Your AccountLog in to your BYDFi account and go to the MoonX trading page.2. Access the MoonX MarketOn the homepage navigation bar, click Markets → xStocks.Search for the xStocks token you want to trade (e.g., AAPLX, TSLAX, NVDAX, SPYX).3. Prepare FundsIf your account does not have SOL, deposit or transfer funds into your MoonX account.⚠️ Reminder: Deposits and withdrawals require a small Solana Gas Fee, charged by blockchain validators (not MoonX).4. Select Trading PairOn the trading interface, click the desired trading pair to open its detailed trading page.5. Choose Trading ModeIn the trading interface, select your preferred order type:Limit Order: Place an order at your chosen price.Market Order: Execute instantly at the best available market price.6. Enter Trade DetailsEnter the amount you want to buy or sell.If using a limit order, set your price.Click Buy / Sell to confirm your order.7. Check Order StatusAfter placing your order, you can track it in My Positions or Orders.⚠️ Important NotesA 1% trading fee applies to xStocks, following MoonX standard rules.xStocks provide only price exposure and do not grant dividends, voting rights, or shareholder privileges.Always pay attention to market volatility and Solana Gas Fees when trading.
2025-12-12
MoonX xStocks FAQ
What is xStocks on MoonX?xStocks are tokenized representations of U.S. stocks and ETFs (such as Apple, Tesla, or the S&P 500 ETF) launched by Backed in May 2025.Each xStock token is backed 1:1 by the corresponding real-world asset and can be traded 24/7 on the MoonX Spot Market using SOL.This enables crypto traders to gain exposure to U.S. equities directly on-chain without leaving the blockchain ecosystem.How are xStocks backed 1:1?Each xStock token is fully collateralized with the equivalent number of underlying shares, held by a regulated independent custodian on behalf of the issuer.For every xStock minted, one real stock share is reserved.This ensures a 1:1 economic link between the token and the underlying equity.How does trading xStocks on MoonX work?MoonX allows continuous trading of tokenized U.S. stocks and ETFs 24/7.Primary Market (NYSE, Nasdaq, etc.): Open during U.S. trading hours and serves as the price anchor.Secondary Market (MoonX Spot): Open 24/7, enabling users to trade even when U.S. markets are closed.Outside of U.S. trading hours, xStock prices may fluctuate based on news, pre-market sentiment, or after-hours events.Is investing in xStocks the same as owning real stocks?No. Holding xStocks only provides price exposure and does not grant equity ownership.❌ No voting rights❌ No dividends❌ No shareholder privilegesxStocks are designed for trading, diversification, and portfolio exposure, not for direct stock ownership.What xStocks trading pairs are available on MoonX?MoonX supports a variety of popular U.S. stocks and ETFs, including:Apple (AAPLX)Tesla (TSLAX)NVIDIA (NVDAX)SPDR S&P 500 ETF (SPYX)➡️ Please check MoonX xStocks page.Are there fees for trading xStocks on MoonX?Yes. xStocks trading fees follow the same rules as other tokens on MoonX, with a standard 1% trading fee (discounts may apply depending on your user level).In addition, on-chain deposits and withdrawals require a small SOL gas fee, which is collected by the Solana network validators, not by MoonX.Can I deposit and withdraw xStocks?Yes. MoonX supports deposits and withdrawals via the Solana (SOL) network.Always withdraw xStocks to a compatible Solana wallet.Each transfer requires a SOL gas fee.Can I redeem xStocks for real stocks?No. MoonX only offers a secondary market for trading tokenized equities and does not support redemption into real-world shares.Can I trade xStocks 24/7 on MoonX?Yes. Unlike traditional stock markets, xStocks can be traded 24/7 on MoonX Spot.Do xStocks pay dividends?No. xStocks holders do not receive dividends or company-related corporate actions.What risks should I be aware of?Depegging risk: Liquidity gaps, market halts, or technical issues may cause temporary deviations from underlying stock prices.Custody risk: xStocks rely on regulated custodians to secure the underlying assets.Market volatility: News events or after-hours developments can trigger sharp price movements.Network risk: Deposits and withdrawals depend on the Solana network, which may face congestion or delays.DisclaimerxStocks are tokenized assets designed to mirror the price of U.S. equities. They do not represent actual ownership of the underlying shares and do not provide dividends, voting rights, or shareholder privileges.Trading xStocks involves risks, including potential price deviation, market volatility, and reliance on custodians. Please conduct your own research and evaluate your risk tolerance before trading.
2025-12-12
BYDFi New User Christmas Deal - Get Loss Rebate & Xmas Pack
Dear BYDFi Users,The Christmas bells are ringing! BYDFi has prepared a warm holiday surprise just for you. Start your first trade now and unwrap your Christmas luck and rewards!📅 Event Period: 2025/12/11 18:00 – 2026/1/6 23:59 (UTC+8)👉 Check the event page🎁 Event 1: Xmas Pack - Share $30,000 RewardsIf you are a New BYDFi User or a New Futures User, deposit accumulates ≥ 100 USDT and reaches ≥ 1,000 USDT in futures trading volume, you will receive a $30 Xmas Pack! Limited to the first 1,000 eligible users.Xmas Pack Includes:$10 Copy Loss Protection Voucher$20 Coupon🎄 Event 2: Trade with Confidence - First-Order Loss RebateAfter successfully joined and event enrollment, if your first USDT-M Futures order closes with a loss, BYDFi will reimburse it:Loss > 50 USDT → Rebate capped at 50 USDTLoss ≤ 50 USDT → Rebate equals actual lossTotal rebate pool: 50,000 USDT. Rewards are issued based on the order closing time—first come, first served!📌 Event RulesUsers must click “Join Now” to qualify for rewards.Only direct users are eligible; referral sub-users cannot participate.New Users: Users who register and complete KYC during the event period.New Futures Users: Users who have never traded Futures prior to the event.Event 2 applies only to your first Futures order.Event 2 rewards are issued as bonus. You can check usage rules in "My Rewards."All rewards will be distributed within 7 business days after the event ends.Malicious behavior such as arbitrage, wash trading, or multi-account abuse will lead to disqualification or account suspension.BYDFi reserves the right to modify or cancel the event at any time.
2025-12-11
How to Copy Trade on MoonX (PC)
Looking to catch the next 100x meme coin? MoonX has launched the Same-Block Auto Copy Trading feature, enabling you to mirror the trades of profitable on-chain wallets in real time. With just one click, you can automatically sync their buy/sell actions without constant monitoring and tap into high-frequency on-chain trading opportunities.This guide will walk you through setting up your copy trading wallet, funding it with SOL, configuring your strategy, and activating automated copy trading with ease.🚀 How to Copy Trading on MoonX1. Activate Your MoonX Copy Trading WalletLog in to your BYDFi account, tap MoonX - Copy Trade in the main menu to access the copy trade interfaceClick the Copy Trade button to activate your dedicated copy trading wallet.Carefully review the risk disclosure to complete wallet activation.💡 Note: The MoonX copy trading wallet is specially designed for on-chain meme coin trading. It stores assets separately from your main account for added security and streamlined operations.2. Deposit SOL to Your Copy WalletTap your profile icon and go to FundsSelect the newly activated copy trade wallet, then tap Receive to open the deposit pageChoose to transfer SOL from BYDFi exchangeOr another wallet by copying the address⚠️ Note: Your copy trading wallet must hold at least 0.05 SOL to activate a strategy.3. Choose a Trader to CopyOpen the Top Traders leaderboard to browse real-time profitable walletsSelect a address you want to follow, and tap the Copy button under the address to begin strategy configuration4. Configure Your Auto Copy Trading StrategyYour settings will directly affect copy trade results. Carefully choose the following key parameters:📌 Copy Buy Mode (Select One):Max Copy: Sync the full amount the target wallet spends, capped at your defined max limitFixed Amount: Follow each trade with the same set amount – great for beginners with a fixed budgetFixed Ratio: Mirror a percentage of the target trade, with an optional max limit – ideal for flexible control✅ Tip for Beginners: Start with Fixed Amount mode to better manage your risk.🛠️ Advanced Settings (Optional):Buy Trigger Range: Only follow trades over a certain amountDEX Selection: Choose specific DEXs like Raydium or Pump for trade executionToken Blacklist: Manually exclude tokens you don’t want to copy (enter contract addresses)🔧 Trading Parameters:Tips: Boost transaction speed on-chain – recommended ≥ 0.001 SOLSlippage Tolerance: Suggested ≥ 20% to prevent failed trades from volatilityPriority Fee: Adjust gas tiers freely to increase the chance of securing the transaction5. Activate Your Copy Trading StrategyAfter confirming all parameters, tap SaveThe strategy activates instantly and starts tracking the target address’s new tradesView live strategy status and trade history in the Copy Trade moduleReal-time data includes:Total Purchase AmountNumber of Copy TradesRecent TransactionsCopy Trading Status6. Stop or Edit Copy Trading StrategyYou can pause, modify, or terminate your copy trading strategy anytime from the "Copy Trade" page.❓ FAQQ1: What if a copy trade fails? Will it retry automatically?A: If a trade fails due to insufficient SOL, low slippage settings, etc., you can manually top up funds or adjust your settings to resume the strategy.Q2: Can I copy multiple wallets at once? A: Currently, each MoonX copy wallet supports one active strategy. Multi-wallet copy functionality is under development. Stay tuned for updates!
2025-12-11
How to Buy Crypto with Fiat Balance? (APP)
At BYDFi, you can easily buy cryptocurrencies using your fiat balance. This guide will walk you through the basic information and step-by-step process to help you complete your purchase quickly and smoothly.Basic InformationPurchase Flow: Complete KYC verification → Deposit fiat to your fiat account → Buy crypto using your fiat balanceSupported Fiat Currencies: USD, EUR, CHF, AUD, JPY (Note: USD transactions are only available via domestic U.S. bank transfers)Supported Cryptocurrencies: BTC, ETH, USDT, USDCMinimum Trade Amount: Equivalent of $50 USD per transactionSettlement Time: InstantFees: Please refer to the image below🛒 How to Buy Crypto with Fiat Balance on BYDFi1. Log In and Access One-Click BuyLog in to your BYDFi account.Tap “Buy Crypto” in the middle of the page.Select “One-Click Buy.”2. Select Currency and AmountChoose your preferred fiat currency (e.g., USD, EUR) and cryptocurrency (e.g., BTC, ETH) from the dropdown menus.Enter the amount you want to pay in fiat.The system will automatically calculate and display the amount of crypto you will receive.Click “Buy” to continue.3. Choose “Buy Crypto with Fiat” as Payment MethodIf Your Fiat Balance Is Insufficient:Click "Deposit" to top up your account.👉 Read: How to Deposit Fiat with Bank Transfer?If Your Balance Is Sufficient:You’ll be taken to the "Confirm Order" page.Click "Confirm" to complete the purchase.Your crypto will be credited to your Spot Account within 1 hour.📊 How to Check Order HistoryClick the icon in the top-right corner and choose "Order Management" to view your fiat transaction history.🙋 FAQs and Customer SupportNeed help? Click here to view FAQ.Still stuck? Click "Support" for 24/7 assistance.
2025-12-11
How to Buy Crypto with One-Click Buy? (APP)
Looking for a fast and easy way to buy crypto? BYDFi’s One-Click Buy lets you purchase crypto in just a few simple steps. This guide walks you through the process.💡 Note: You must complete identity verification before purchasing crypto on BYDFi.How to Use One-Click Buy on the BYDFi APP1. Log In and Access One-Click BuyLog in to your BYDFi account.Tap “Buy Crypto” in the middle of the page.Select “One-Click Buy.”2. Select Currency and AmountChoose your preferred fiat currency (e.g., USD, EUR) and cryptocurrency (e.g., BTC, ETH) from the dropdown menus.Enter the amount you want to pay in fiat.The system will automatically calculate and display the amount of crypto you will receive.Click “Buy” to continue.📌 Tip: Review the comparison of different payment methods to choose the best option for you.3. Choose a Payment MethodYou can either:Use the system-recommended methodManually select a payment provider based on your preferences.🔍 BYDFi recommends the best available method based on real-time rates from trusted third-party providers.Choose to buy with fiat balance:You’ll be directed to the confirmation page.Click “Confirm” to complete the purchase.Crypto will be credited to your account within 1 hour.* If your fiat balance is insufficient, please click "Bank Transfer" to top up first.👉 How to Deposit Fiat via Bank TransferChoose to buy with credit/debit card:👉 How to Buy Crypto with Credit or Debit CardChoose to buy via third-party providers:Choose a provider from the list.Confirm the details and click "Confirm". The system will redirect you to the provider's website to complete the payment.⚠️ Note: Exchange rates are estimates. Final amounts are determined on the provider’s page. Most third-party services requires identity verification.📊 How to Check Order HistoryClick the icon in the top-right corner and choose "Order Management" to view your fiat transaction history.🙋 FAQs and Customer SupportNeed help? Click here to view FAQ.Still stuck? Click "Support" for 24/7 assistance.
2025-12-11
How to Apply for the BYDFi Card (PC)
Looking to spend your crypto effortlessly? The BYDFi Card is a Visa debit card that allows you to use your digital assets for everyday purchases — both online and in-store — across the globe. Follow this step-by-step guide to apply for your BYDFi Card on the PC web platform.How to Get Started with Your BYDFi Card1. Access BYDFi Card Application PageLog in to your BYDFi account on the official website and navigate to BYDFi Card in the top navigation bar.2. Complete KYC Verification (Required)Before applying, you must complete identity verification (KYC) on the BYDFi platform.✅ KYC Requirements:Upload a valid government-issued IDTake a live selfieWait for approval (usually within 24 hours)💡 This ensures account safety and regulatory compliance.3. Choose Your Card TypeAfter KYC approval, return to the Card page.Select your preferred card type (Physical or Virtual).Review the features, fees, and spending limits for each.Click “Apply Now” to continue.📦 Note: Stay tuned for the upcoming launch of the BYDFi physical card.4. Enter Personal InformationInput your full legal name, date of birth, and ID number.Ensure all details match your KYC records to avoid rejection.Required Info:Full NameDate of BirthGovernment-issued ID numberEmail and phone numberCurrent residential address🚫 Card applications from restricted countries will be denied.For more details, please refer to 👉 List of Countries and Regions Where the BYDFi Card Is Not Supported5. Submit AddressTo apply for a BYDFi Card, please make sure you are not located in a country where cards cannot be issued For physical cards:Enter your full delivery address with country and postal codeProvide a valid email and phone numberConfirm all details before submitting6. Submit and Wait for ApprovalOnce your application is submitted, BYDFi will review your request⏱️ Processing & Delivery Timelines:Virtual Card: Reviewed within 24 hoursPhysical Card: Takes 4 to 8 weeks including delivery time📦 For delivery status and tracking number, please contact customer support🛒 Start Using Your BYDFi CardAfter receiving the card:Log in to your BYDFi account and activate the card under the Card Management section.Deposit funds to your card wallet and begin using it for online or in-store purchases worldwide.❓ Need Help?If you experience any issues during the application process, BYDFi’s support team is ready to help 24/7.📧 Email: [email protected]💬 Live Chat: Click the chat icon at the bottom-right corner of the official BYDFi website
2025-12-11
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