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How to Withdraw Fiat with Bank Transfer? (APP)
BYDFi has officially partnered with Legend Trading, a fast, secure, and fully licensed Money Services Business (MSB). As a compliant and regulated provider, Legend Trading enables BYDFi users to safely withdraw USD, CHF, CAD, EUR, JPY, and AUD via bank transfers.How to Withdraw Fiat with Bank Transfer on BYDFi ?1. Log In and Access Bank TransferLog in to your BYDFi account.Tap “Buy Crypto” in the middle of the page.Select “Bank Transfer.”⚠️ Note: Identity verification is required before initiating any fiat withdrawal.2. Select the Fiat CurrencyFrom the dropdown menu, select the fiat currency you wish to withdraw and enter the withdrawal amount.3. Choose Transfer Method: Wire TransferAfter confirming the amount and currency, click the "Withdraw" button. The system will guide you through the next steps.4. Confirm Order DetailsYou can either use an existing linked bank account or add a new one.Once all information is confirmed, click "Confirm Withdrawal" to submit your withdrawal request.❗️The credited amount may differ due to bank fees, which vary by institution. BYDFi does not charge any withdrawal fees.5. Submit and Wait for ProcessingOnce submitted, your funds will be transferred to the designated bank account. Processing typically takes 1 to 3 business days, subject to your bank’s timeline.6. Add a New Bank Account (If Needed)To bind a new bank account, enter your bank details and click "Bind Bank Account." You’ll be redirected to the withdrawal confirmation page to complete the process.📊 How to Check Order HistoryClick the icon in the top-right corner and choose "Order Management" to view your fiat transaction history.🙋 FAQs and Customer SupportNeed help? Click here to view FAQ.Still stuck? Click "Support" for 24/7 assistance.
2025-12-11
How to Withdraw Fiat with Bank Transfer? (PC)
BYDFi has officially partnered with Legend Trading, a fast, secure, and fully licensed Money Services Business (MSB). As a compliant and regulated provider, Legend Trading enables BYDFi users to safely withdraw USD, CHF, CAD, EUR, JPY, and AUD via bank transfers.How to Withdraw Fiat with Bank Transfer on BYDFi ?1. Log in to Your BYDFi Account2. Hover over "Buy Crypto" in the top navigation bar, click "Fiat Deposit", and then select "Withdraw".⚠️ Note:KYC identity verification is required before initiating any fiat withdrawal.3. Select the Fiat CurrencyFrom the dropdown menu, select the fiat currency you wish to withdraw and enter the withdrawal amount.4. Choose the Payment Method: Wire TransferAfter confirming the amount and currency, click the "Withdraw" button. The system will guide you through the next steps.5. Confirm Order DetailsYou can either use an existing linked bank account or add a new one.Once all information is confirmed, click "Confirm Withdrawal" to submit your withdrawal request.⚠️ Notes: The credited amount may differ due to bank fees, which vary by institution. BYDFi does not charge any withdrawal fees.6. Submit and Wait for ProcessingOnce submitted, your funds will be transferred to the designated bank account. Processing typically takes 1 to 3 business days, subject to your bank’s timeline.7. Add a New Bank Account (If Needed)To link a new bank account, enter your bank details and click "Continue." You’ll be redirected to the withdrawal confirmation page to complete the process.📊 How to Check Order HistoryClick "Orders" in the top-right corner to view your full fiat transaction history.🙋 Frequently Asked Questions (FAQs) and SupportNeed help? Click the “FAQ” link in the top navigation.Still stuck? Contact BYDFi Customer Support—we're available 24/7.
2025-12-10
How to Withdraw Crypto From Your BYDFi Account? (PC)
Withdrawing crypto from your BYDFi account on PC is straightforward — but selecting the correct network is critical. If assets are sent to an unsupported or incorrect address, they may be permanently lost, and BYDFi will not be able to retrieve them. Follow this step-by-step guide to ensure a safe and successful withdrawal.🚨 Important Reminders Before WithdrawingAlways verify that the recipient wallet supports the selected network.Using the wrong network can lead to irreversible loss of funds.Double-check all withdrawal details, especially the wallet address.💻 How to Withdraw Crypto on PC1. Go to “Assets” → “Withdraw”Log in to your BYDFi account and click on "Assets" in the top menu. Then select "Withdraw" from the dropdown.2. Select the CryptocurrencyChoose or search for the crypto you want to withdraw from your BYDFi account.3. Enter Withdrawal DetailsSelect the appropriate Withdrawal NetworkInput the recipient wallet addressEnter the amount to withdrawEnter Fund PasswordClick "Withdraw" to proceed Make sure to carefully read the on-screen withdrawal instructions before confirming the transaction.📌 Withdrawal Limits and RequirementsUnverified Users: Can withdraw up to 50,000 USDT per dayVerified Users: Can withdraw up to 500,000 USDT per dayYour daily withdrawal limit depends on your verification status and VIP level. Check detailed withdrawal limits by VIP level here📺 Watch a Step-by-Step Video👉 YouTube Tutorial
How to Withdraw Crypto From Your BYDFi Account? (APP)
Withdrawing crypto from your BYDFi account is simple, but it's essential to use the correct network. Sending assets to an unsupported or incorrect address can result in permanent loss — and BYDFi cannot recover such funds. Follow this guide to ensure a smooth and secure withdrawal process on the BYDFi app.🚨 Important Reminder Before WithdrawingDouble-check the network compatibility with the recipient wallet.Incorrect network selection may result in irreversible loss of funds.Make sure all withdrawal information (especially the wallet address) is accurate.📲 How to Withdraw Crypto on the APP1. Sign In and Open the AppLog in to your BYDFi account and tap on Assets at the bottom of the homepage.2. Go to the Withdrawal PageTap Withdraw to start the crypto withdrawal process.3. Choose the Crypto to WithdrawSelect or search the crypto asset you want to withdraw from your account.4. Select Withdrawal MethodTap Network5. Enter Withdrawal DetailsSelect the appropriate Withdrawal NetworkInput the recipient wallet addressEnter the amount to withdrawMake sure to carefully read the on-screen withdrawal instructions before confirming the transaction.6. Complete Security VerificationEnter the verification code and re-enter your fund password to confirm the withdrawal.📌 Withdrawal Limits and RequirementsUnverified Users: Can withdraw up to 50,000 USDT per dayVerified Users: Can withdraw up to 500,000 USDT per dayYour daily withdrawal limit depends on your verification status and VIP level. Check detailed withdrawal limits by VIP level here📺 Watch a Step-by-Step Video👉 YouTube Tutorial
MoonX Invitation to Commission Program (APP)
How to join MoonX commission program? 1️⃣ Open BYDFi APP and switch to MoonX at the top.  2️⃣ Click on the top left corner, My Commission, to get your unique invitation link. 3️⃣ Invite your friends to register and trade to get rebate rewards!Users who join through your invitation link will be rewarded with commissions on every transaction - the more you trade, the higher the Commission!MoonX Commission Rules📌 Level 1 Commission (Direct Invitation)When a user registers for MoonX through your invitation link or invitation code and trades on the platform, you will receive 40% of their trading fee as commission.📌 Level 2–4 Commission (Indirect Referrals)If your invitees (Level 2) or their sub-invitees (Level 3, Level 4) invite others to register and trade, you can still earn commissions based on their referred users’ trading fees:Level 2: 5% commissionLevel 3: 3% commissionLevel 4: 2% commission💰 Commission ExampleMoonX uses a 4-level commission system. Each level’s reward is distributed independently by the system.Let’s say user a user makes a $10,000 trade. Assuming MoonX charges a 1% trading fee (i.e., $100):ReferrerLevelCommission RateEarningsA (Referral)140%$40 USDTB25%$5 USDTC33%$3 USDTD42%$2 USDT📘 Commission Explanation by Level🔹 Level 1: Direct Referrals (40% commission)Who qualifies?Any user who registers on MoonX using your invitation link or code and begins trading.Example:You invite user A, who trades $10,000 in one dayMoonX charges 1% in trading fees = $100Your earnings: 40% × $100 = $40 USDT🔹 Level 2: Indirect Referrals (5% commission)Who qualifies?Users invited by your direct referrals (i.e., user A’s invitees).Example:A invites B, and B trades $10,000 in one dayMoonX trading fee = $100Your earnings: 5% × $100 = $5 USDTA earns: 40% × $100 = $40 USDT🔹 Level 3: Secondary Referrals (3% commission)Who qualifies?Users invited by your Level 2 referrals (i.e., B’s invitees).Example:B invites C, and C trades $10,000MoonX trading fee = $100Your earnings: 3% × $100 = $3 USDTB earns: 5% × $100 = $5 USDTA earns: 40% × $100 = $40 USDT🔹 Level 4: Extended Referrals (2% commission)Who qualifies?Users invited by your Level 3 referrals (i.e., C’s invitees).Example:C invites D, and D trades $10,000MoonX trading fee = $100Your earnings: 2% × $100 = $2 USDTC earns: 3% × $100 = $3 USDTB earns: 5% × $100 = $5 USDTA earns: 40% × $100 = $40 USDTHow do I view my commission earnings?Click on the page below “Data Overview” to view it:💡 Commission SettlementRebates are recognized when the fee actually arrives in the MoonX wallet, as transaction fees are settled in stages, so there may be a short delay in receiving the rebate.How do I withdraw my commission?📍 You can submit a withdrawal request when your commission balance is ≥ 10 USDT:1️⃣ Reach the minimum 10 USDT withdrawal threshold2️⃣ Transfer commission to the exchange3️⃣ Users can apply for withdrawal or trade at their own discretion.If you are already a BYDFi reseller, please note that the exchange and Web3 commission rates may be different.Sign up for MoonX and start inviting your friends to trade and earn USDT commission easily! 🚀iOS/Android
2025-12-16
MoonX xStocks FAQ
What is xStocks on MoonX?xStocks are tokenized representations of U.S. stocks and ETFs (such as Apple, Tesla, or the S&P 500 ETF) launched by Backed in May 2025.Each xStock token is backed 1:1 by the corresponding real-world asset and can be traded 24/7 on the MoonX Spot Market using SOL.This enables crypto traders to gain exposure to U.S. equities directly on-chain without leaving the blockchain ecosystem.How are xStocks backed 1:1?Each xStock token is fully collateralized with the equivalent number of underlying shares, held by a regulated independent custodian on behalf of the issuer.For every xStock minted, one real stock share is reserved.This ensures a 1:1 economic link between the token and the underlying equity.How does trading xStocks on MoonX work?MoonX allows continuous trading of tokenized U.S. stocks and ETFs 24/7.Primary Market (NYSE, Nasdaq, etc.): Open during U.S. trading hours and serves as the price anchor.Secondary Market (MoonX Spot): Open 24/7, enabling users to trade even when U.S. markets are closed.Outside of U.S. trading hours, xStock prices may fluctuate based on news, pre-market sentiment, or after-hours events.Is investing in xStocks the same as owning real stocks?No. Holding xStocks only provides price exposure and does not grant equity ownership.❌ No voting rights❌ No dividends❌ No shareholder privilegesxStocks are designed for trading, diversification, and portfolio exposure, not for direct stock ownership.What xStocks trading pairs are available on MoonX?MoonX supports a variety of popular U.S. stocks and ETFs, including:Apple (AAPLX)Tesla (TSLAX)NVIDIA (NVDAX)SPDR S&P 500 ETF (SPYX)➡️ Please check MoonX xStocks page.Are there fees for trading xStocks on MoonX?Yes. xStocks trading fees follow the same rules as other tokens on MoonX, with a standard 1% trading fee (discounts may apply depending on your user level).In addition, on-chain deposits and withdrawals require a small SOL gas fee, which is collected by the Solana network validators, not by MoonX.Can I deposit and withdraw xStocks?Yes. MoonX supports deposits and withdrawals via the Solana (SOL) network.Always withdraw xStocks to a compatible Solana wallet.Each transfer requires a SOL gas fee.Can I redeem xStocks for real stocks?No. MoonX only offers a secondary market for trading tokenized equities and does not support redemption into real-world shares.Can I trade xStocks 24/7 on MoonX?Yes. Unlike traditional stock markets, xStocks can be traded 24/7 on MoonX Spot.Do xStocks pay dividends?No. xStocks holders do not receive dividends or company-related corporate actions.What risks should I be aware of?Depegging risk: Liquidity gaps, market halts, or technical issues may cause temporary deviations from underlying stock prices.Custody risk: xStocks rely on regulated custodians to secure the underlying assets.Market volatility: News events or after-hours developments can trigger sharp price movements.Network risk: Deposits and withdrawals depend on the Solana network, which may face congestion or delays.DisclaimerxStocks are tokenized assets designed to mirror the price of U.S. equities. They do not represent actual ownership of the underlying shares and do not provide dividends, voting rights, or shareholder privileges.Trading xStocks involves risks, including potential price deviation, market volatility, and reliance on custodians. Please conduct your own research and evaluate your risk tolerance before trading.
2025-12-12
BYDFi Smart Copy FAQs
Smart Copy (Proportional Mode) is an automated feature that follows a trader’s strategy proportionally based on their investment size. With this mode, you can automatically copy the trader’s order size, leverage, margin, and position management settings according to their proportional investment ratio.This article addresses common questions about Smart Copy, helping users better understand its logic, rules, and limitations.1. Can I switch to Smart Copy mode while following a trader?No, direct switching is not supported. To change your copy trading mode, you must first close all active copy trades, then switch to Smart Copy mode.2. How is the investment ratio calculated?Trader Investment Ratio = Single Order Cost (Margin + Opening Fee) ÷ Trader’s Wallet Balance at the time of orderFollower’s Margin (Order Cost) = Smart Copy Investment Amount × Trader Investment Ratio3. Why is my entry/exit price different from the trader’s?Possible reasons:The follower’s order is triggered only after the trader’s order is successfully opened, causing a potential price difference.Some signal orders may fail to copy, leading to an average price mismatch.Market depth and price volatility may cause different execution prices.4. Why is the margin amount different for each order?Smart Copy calculates order size proportionally based on the trader’s order. If the trader invests a small amount, your copied order will also be small.If the calculated order amount is below the platform’s minimum order size, the order will fail (the system will not force execution at the minimum size) to maintain proportional accuracy.Example:Trader wallet balance: 100,000 USDTTrader’s single order cost: 10 USDT → Ratio = 0.0001Follower investment: 50 USDT → Equivalent margin: 0.005 USDT (too small to open a position → order fails)5. Where does my investment or profit share go after withdrawal?When you withdraw investment, stop following, or receive profit sharing, the funds are transferred to your Copy Wallet. You can view the transaction details in the “Transaction History” section of the trading page.6. Why didn’t my position close when the trader partially closed theirs?The system closes your positions proportionally to the trader’s closing signals. Any unmatched positions will remain open.7. Why is my leverage or margin not synced with the trader’s?The system will automatically synchronize changes in leverage and margin. If synchronization fails due to insufficient balance, an in-app message and email will notify you. You can manually add margin to allow the system to reattempt synchronization.8. Why can’t I see Smart Copy transactions in the main trading page?Diverse Follow Copy Trading: Uses a shared wallet, transaction history is viewable in the main trading page.Smart Copy : Creates a separate sub-wallet for each trader followed. Transaction history can only be viewed in that trader’s detail page.9. Why can’t I see copy trading orders in the “Current Positions” section on the trading page?The “Current Positions” section does not display any copy trading positions because this mode allows you to follow multiple traders on the same trading pair, and the system manages each trader’s positions independently. Please visit the Copy Trading Center → My Copy Trades to view related orders.10. How is Smart Copy different from Diverse Follow?Feature / TypeDiverse Follow (Basic)Diverse Follow (Advanced)Smart CopyMargin SettingsOptional: 1. Fixed Amount 2. Fixed LeverageOptional: 1. Fixed Amount 2. Fixed Leverage 3. Fixed QuantityBased on trader’s open position margin / trader account balance ratioLeverage SettingsFollow trader / Specify leverageFollow trader / Specify leverageFollow traderPosition ModeFull / Isolated (if same pair has existing positions, mode matches current positions)Full / Isolated (if same pair has existing positions, mode matches current positions)Each trader followed has independent positions; no interferenceAbility to Set Take Profit / Stop LossYesYesYes – set TP/SL, max following count, and slippage ratioFlexibilityMediumHighLow – auto trades based on trader strategyRecommended UsersExperienced aggressive copy tradersMore professional aggressive copy tradersBeginners
2025-12-12
What Is the ST Label on BYDFi?
To help users better understand the risks associated with certain crypto assets, BYDFi has implemented an ST (Special Treatment) label system. This label serves as a risk alert for tokens that may pose potential issues due to project instability, abnormal trading activity, or other warning signs. The following article explains what the ST label means, how it works, and what users should do when encountering ST-labeled tokens.1. What Is the ST Label?To promote a healthier blockchain ecosystem and enhance user experience, BYDFi conducts ongoing monitoring and evaluation of all listed projects.Projects that trigger any ST rule will be marked with an ST label to alert users to potential risks.2. How Does BYDFi Handle ST-Labeled Tokens?If a project is deemed high risk, it may be delisted within 3 days after the ST warning is issued.If the project team takes corrective action and the issue no longer exists, BYDFi reserves the right to remove the ST label.For evaluation criteria, please refer to the ST Warning Rule.3. What Should Users Do With ST-Labeled Tokens?Once a token is labeled with ST, it may be delisted and deposits will be disabled.Please assess the risks carefully and trade with caution.If the token is delisted, users will have 30 days to withdraw it. BYDFi is not responsible for any loss due to failure to withdraw in time.4. Where Will the ST Label Be Displayed?On the token's trading pageOn token pair lists 5. How to Check Which Tokens Are Labeled as ST?You can regularly check the “Delisting” section in the BYDFi Announcement Center.BYDFi publishes monthly updates listing projects flagged with the ST label and those at risk of delisting.Please stay informed and check announcements regularly to protect your assets.
2025-12-11
MoonX Invitation to Commission Program (PC)
How to join MoonX commission program? (PC)1️⃣ Log in to MoonX to access the dashboard. 2️⃣ In the top right corner, click on “Account Icon” > “My Commission”.3️⃣ After redirecting to My Commission page then click "Invite Now"4️⃣ Invite your friends to register and trade to get rebate rewards!Users who join through your invitation link will be rewarded with commissions on every transaction - the more you trade, the higher the Commission!MoonX Commission Rules📌 Level 1 Commission (Direct Invitation)When a user registers for MoonX through your invitation link or invitation code and trades on the platform, you will receive 40% of their trading fee as commission.📌 Level 2–4 Commission (Indirect Referrals)If your invitees (Level 2) or their sub-invitees (Level 3, Level 4) invite others to register and trade, you can still earn commissions based on their referred users’ trading fees:Level 2: 5% commissionLevel 3: 3% commissionLevel 4: 2% commission💰 Commission ExampleMoonX uses a 4-level commission system. Each level’s reward is distributed independently by the system.Let’s say user a user makes a $10,000 trade. Assuming MoonX charges a 1% trading fee (i.e., $100):ReferrerLevelCommission RateEarningsA (Referral)140%$40 USDTB25%$5 USDTC33%$3 USDTD42%$2 USDT📘 Commission Explanation by Level🔹 Level 1: Direct Referrals (40% commission)Who qualifies?Any user who registers on MoonX using your invitation link or code and begins trading.Example:You invite user A, who trades $10,000 in one dayMoonX charges 1% in trading fees = $100Your earnings: 40% × $100 = $40 USDT🔹 Level 2: Indirect Referrals (5% commission)Who qualifies?Users invited by your direct referrals (i.e., user A’s invitees).Example:A invites B, and B trades $10,000 in one dayMoonX trading fee = $100Your earnings: 5% × $100 = $5 USDTA earns: 40% × $100 = $40 USDT🔹 Level 3: Secondary Referrals (3% commission)Who qualifies?Users invited by your Level 2 referrals (i.e., B’s invitees).Example:B invites C, and C trades $10,000MoonX trading fee = $100Your earnings: 3% × $100 = $3 USDTB earns: 5% × $100 = $5 USDTA earns: 40% × $100 = $40 USDT🔹 Level 4: Extended Referrals (2% commission)Who qualifies?Users invited by your Level 3 referrals (i.e., C’s invitees).Example:C invites D, and D trades $10,000MoonX trading fee = $100Your earnings: 2% × $100 = $2 USDTC earns: 3% × $100 = $3 USDTB earns: 5% × $100 = $5 USDTA earns: 40% × $100 = $40 USDTHow do I view my commission earnings?You can check "Trend Overview" for details under "My Commission"💡 Commission SettlementRebates are recognized when the fee actually arrives in the MoonX wallet, as transaction fees are settled in stages, so there may be a short delay in receiving the rebate.How do I withdraw my commission?📍 You can submit a withdrawal request when your commission balance is ≥ 10 USDT:1️⃣ Reach the minimum 10 USDT withdrawal threshold2️⃣ Transfer commission to the exchange3️⃣ Users can apply for withdrawal or trade at their own discretion.If you are already a BYDFi Affiliate, please note that the exchange and Web3 commission rates may be different.Sign up for MoonX and start inviting your friends to trade and earn USDT commission easily! 🚀
2025-12-10
BYDFi ST Warning Announcement (2025/12)
To foster a healthy and transparent crypto trading environment, and to enhance user security, BYDFi’s Risk Control and Compliance Team has strengthened the monitoring and evaluation of all listed tokens on the platform.According to the ST (Special Treatment) warning mechanism, tokens may be flagged with an “ST” label and placed under observation if they exhibit issues such as abnormal liquidity, low project activity, or increased community risk signals. The detailed process is as follows:🛡 ST Warning and Delisting MechanismTokens labeled with “ST” will enter a risk monitoring phase, during which the platform will evaluate factors such as the project team, liquidity, market activity, and more.If a token fails to meet the compliance standards within a 3-day observation period, it will be delisted and all related trading pairs will be removed.Once a token is delisted, deposit services will be disabled. Please do not deposit any delisted tokens to your BYDFi wallet address, as such assets may be unrecoverable.📋 ST Warning Token List – December 2025TokensST TimeEst. Delist TimeMARSH, MLK, MUBI, TROLL, PLANET, UBXS, NGL, LEOX 2025/11/28 14:00 (UTC+8)2025/12/01 14:00 (UTC+8)BEER, BOSON, MOTHER, PDA, AMB, WING, BOND, FANC2025/12/02 14:00 (UTC+8)2025/12/04 14:00 (UTC+8)FTN2025/12/02 19:00 (UTC+8)2025/12/04 19:00 (UTC+8)KAON, LUCE, FRED, HAPPY, URO, MONKY, SRM2025/12/03 14:00 (UTC+8)2025/12/05 14:00 (UTC+8)ELF2025/12/06 14:00 (UTC+8)2025/12/08 14:00 (UTC+8)APETH, COCORO, NEUR, GNON2025/12/09 14:00 (UTC+8)2025/12/12 14:00 (UTC+8)ODOS, PSTAKE, BUZZ, WHY, VVAIFU, MOBY2025/12/10 14:00 (UTC+8)2025/12/12 14:00 (UTC+8)📌 Important RemindersPlease withdraw your ST-labeled tokens to your personal wallet or another exchange in a timely manner to avoid losses.For withdrawal instructions, refer to: 👉 How to WithdrawBYDFi ST Warning Rules 👉 ST Warning RulesBYDFi is committed to protecting user assets and supporting the sustainable development of the blockchain industry. We apologize for any inconvenience this adjustment may cause and appreciate your understanding and cooperation.If you have any questions, feel free to contact our official support team or reach out via our official community channels.BYDFi Team
2025-12-10
BYDFi User Agreement
These User Agreement constitute an agreement between you (the "User") and BYDFi Fintech LTD ("BYDFi"), a company registered with Seychelles, with respect to the User's access to and use of the Application and/or the Site and use of any and all Services.These Terms of Use contain important terms that should be carefully considered by users when choosing whether to access the Site, launch the Application or use any of the Services. Please read these Terms of Use, including the policies contained therein, carefully before agreeing to themUsers are solely responsible for understanding and complying with any or all laws, rules and regulations ("Laws") of any jurisdiction in which they reside, domicile, register, incorporate, access and use the Platform, and/or which apply in connection with the use of any or all of the services of the Platform.These Terms of Use contain the Privacy Policy, the AML/KYC Policy and any other policies posted on the Application or the Website or otherwise made available to you ("Other Policies"), and by accepting these Terms of Use, you agree to and accept the Privacy Policy, the AML/KYC Policy and all other policies.Users should read these Terms of Use in their entirety before accessing the Platform or using any of the Services.By accessing the Platform and/or using any of the Services, the User agrees to accept and abide by any such Terms of Use. If the user does not agree or no longer agrees to accept and abide by any such terms of use, the user shall immediately exit the Platform and shall not use or immediately cease to use the Services.1. DEFINITIONS1.1. The terms used in these Terms of Use shall be construed in accordance with the following definitions1.1.1. Account: means an account registered by the user on the Platform.1.1.2. App: means any mobile application developed and provided by BYDFi for the user to access the Account and the Services.1.1.3. Base Cryptocurrency: means the first symbol in the trading pair.1.1.4. Buyer: means any user who submits an Order to buy Cryptocurrency Contracts through the Platform, where such user replicates a long position in the Base Cryptocurrency and benefits from all rises in the price of the Base Cryptocurrency (and conversely bears the costs of all falls in the price of the Base Cryptocurrency).1.1.5. Seller: means any user who submits an Order to sell Cryptocurrency Contracts through the Platform, where the user replicates a short position in the Base Cryptocurrency and benefits from all falls in the price of the Base Cryptocurrency (and conversely bears the costs of all rises in the price of the Base Cryptocurrency).1.1.6. Cryptocurrency Contracts: means each contract with respect to trading of certain Cryptocurrency provided by the Platform from time to time.1.1.7. Cryptocurrency: means peer-to-peer decentralized digital representation of value, including but not limited to bitcoins and ethers.1.1.8. USDT: means Tether, a stable coin issued by Tether Limited, who claims that each token issued is backed by one United States dollar; it is designed to always be worth one United States dollar.1.1.9. Deposit: means a Transaction involving a transfer of USDT to the Account.1.1.10. Margin Trading: means leverage trading where the user may trade with borrowed USDT instead of the user’s own USDT (meaning opening a position using the user’s own USDT less than the actual amount required for such position).1.1.11. Order: means the user’s instruction to buy or sell Cryptocurrency Contracts on certain conditions.1.1.12. Platform: means an environment created by BYDFi that allows the trading of Cryptocurrency Contracts, including the Site and the App.1.1.13. Services: means all and any service provided by BYDFi, including any Cryptocurrency trading services designed, managed and operated by BYDFi, but not including any OTC services provided by any OTC Service Provider as set forth under clause 2.4.1.1.14. Site: means the website of BYDFi at https://www.bydfi.com/ 1.1.15. Commissions: means each fee payable to BYDFi for each completed Transaction.1.1.16. Transaction Price: means the price paid by the Buyer or Seller with respect to each Transaction performed via the Services.1.1.17. Transaction: means (i) any transfer of USDT by the user to the user’s Account (“Deposit Transaction”), (ii) any creation of any Cryptocurrency Contract among the users (“Trading Transaction”), or (iii) any Withdrawal Transaction.1.1.18. User: means any person or any entity that uses the Services, agrees to comply with these Terms of Use and is a holder of an Account.1.1.19. Withdrawal Transaction: means any transaction involving a transfer of USDT from the user’s Account to the user’s account opened in any other institution, where such transfer will be calculated with reference to the guideline published by BYDFi at its sole discretion from time to time.1.2. Where the context so admits, words denoting the singular shall include the plural and vice versa.2. THE SCOPE OF THE SERVICES2.1. The Services allow all users to conducting trading activities in relation to the Cryptocurrency Contracts on the Platform.2.2. Depending on the user’s place of residence, certain users may not be able to use part or all of the functions provided on the Platform. It is the user’s responsibility to follow the Laws.2.3. The user acknowledges and agrees that, when completing any Transactions, BYDFi may (i) limit the difference in positions in orders of any Cryptocurrency Contract on the Platform at any time; (ii) hedge the difference in positions in orders of any Cryptocurrency Contract; and (iii) hedge such orders at other platforms for Cryptocurrencies around the world, in each case, at its sole discretion (the “Hedging Practices”).2.4 For the avoidance of doubt, any services offered by any third party service provider in relation to any over-the-counter (“OTC”) services (the “OTC Service Provider”) shall not be regarded as part of the Services, and any such OTC Service Provider shall not be regarded as a party or any third party interest holder to these Terms of Use.2.5. BYDFi reserves the right to choose the market and some countries may restrict or refuse to provide the service.3. THE USER'S RIGHTS AND RESPONSIBILITIES3.1. The user has the right to access the Platform and use the Services, provided that the user has agreed to comply and actually complies with these Terms of Use.3.2. The user undertakes to comply with any and all applicable Laws related to the use of the Services.3.3. The user undertakes to monitor all and any changes to the user’s Account, including but not limited to the balance of the Account.3.4. The user undertakes to immediately (i.e. right after the moment of discovery) inform BYDFi about any unusual, suspicious, unclear or abnormal changes to the user’s Account. In case of late notification or non-notification, the user will be liable for the breach of these Terms of Use and BYDFi has the right to take any actions accordingly, including but not limited to reporting to the relevant state or national authorities.3.5. The user agrees that, whenever the Transaction is made, the Platform sends and receives the amount in USDT to/from the Buyer’s and the Seller’s Accounts opened under the user’s name and on the user’s behalf.3.6. The user undertakes to notify BYDFi immediately of any unauthorized use of the user’s Account or password, or any other breach of security by email addressed to [email protected]. Any Services provided to the user who violates the rule under this Section 3.6 may be terminated, and the user may be held liable for any losses incurred by BYDFi or any other user of the Site.3.7. The user undertakes not to use the Services to perform any kind of criminal activity, including but not limited to, money laundering, illegal gambling operations, financing terrorist organizations or activities, or malicious hacking.3.8. The user is responsible for and shall indemnify BYDFi any and all damages caused, and all liability actions brought against BYDFi for any infringement of any third-party rights or violation of any applicable Laws in relation to the user’s access to the Platform or use of any of the Services.3.9. The user is solely responsible for determining whether any contemplated Transaction is appropriate for the user based on the user’s personal goals, financial status and risk willingness.4. THE USER'S REPRESENTATIONS, WARRANTIES AND COVENANTS4.1. The user hereby expressly represents, warrants and covenants that the user:(i) the user has followed and will follow the Laws;(ii) is at least 18 years old (or older as required by the applicable Laws to be deemed as an adult), if the user is a natural person; the Use is an entity duly formed, validly existing and in good standing under the Laws of it formation, and has the power and authority to own, lease and operate its properties and carry on its business as now conducted, if the user is an entity;(iii) the user has the required rights, powers, capacity, qualifications, licenses, approvals, permits, filings, knowledge, experience, at least to the extent required the applicable law, to participate in and consume the Transactions;(iv) execution, delivery and performance by the user of these Terms of Use and participation in and consummation of the Transactions is within the power of the user and has been duly authorized by all necessary actions on the part of the user (if the user is an entity). These Terms of Use constitute a legal, valid and binding obligation of the user, enforceable against the user in accordance with their terms, except as limited by bankruptcy, insolvency or other Laws of general application relating to or affecting the enforcement of creditors’ rights generally and general principles of equity;(v) execution, delivery and performance by the user of these Terms of Use and participation in and consummation of the Transactions are not in violation of and will not violate (i) its articles of association, bylaws or other constitutional document s(if the user is an entity), (ii) any statute, rule , regulation, judgment, administrative order or decision applicable to the user, or (iii) any material contract, instrument or other document to which the Company is a party or by which it is bound; and(vi) no consent or approval is required in connection with execution, delivery and performance by the user of these Terms of Use and participation in and consummation of the Transactions, other than the user’s internal approvals, if the user is an entity.4.2. The user covenants that the user will only access the Platform and/or use the Services to participate in and consume the Transactions in accordance with the conditions set forth in these Terms of Use.4.3. The user represents, warrants and covenants that any amount in USDT deposited to the Account belongs to the user and is derived from legal sources. Upon request of BYDFi, the user shall promptly provide any necessary evidence showing the source of the funds.4.4. The user covenants that the user will only withdraw any amount in USDT from the user’s Account to the user’s USDT wallet.4.5. The user represents, warrants and covenants that all Transactions should be made by using the user’s Account and own funds, and the user will not be entrusted or accept commissions from others to conduct any Transaction on the Platform on behalf of any other person.4.6. The user agrees that the user’s personal data and identifiers may be shared with properly authorized third parties, for the reasons of legal obligations including but not limited to prevention of crimes, tax purposes and/or provision of Services requested by the user.4.7 The user acknowledges and agrees that once the orders to buy or sell Cryptocurrency Contracts are received by BYDFi, such orders may not be cancelled or reversed, and BYDFi may hold all Cryptocurrency Contracts acquired by each user in the user’s Account and on the respective user’s behalf.4.8. User acknowledges and agrees that BYDFi shall not be liable for any loss or liability arising out of or in connection with any act or omission of any marketing organization or individual who is not an employee of BYDFi and does not constitute its agent.5. BYDFi RIGHTS AND RESPONSIBILITIES5.1. BYDFi has the right to suspend the user's Account and/or block any funds contained therein in case of non-fulfilment or unduly fulfilment by the user of any of these Terms of Use, provided that BYDFi shall promptly notify the user the reasons of the suspension and/or the block.5.2. BYDFi undertakes to provide the Services with commercially reasonable efforts and care.5.3. To the extent permitted by Laws, BYDFi is not responsible for any loss of profit, loss of revenue, loss of business, loss of opportunity, loss of data, or indirect, special, exemplary, consequential or punitive damages.5.4. BYDFi is not responsible for any malfunction, breakdown, delay or interruption of the Internet connection or any reason why the Platform is unavailable at any given time.5.5. BYDFi is not responsible for the delay in processing payments caused by the fault of any third parties or operators of such Transactions.5.6. In case of any fraud or non-compliance with law, BYDFi may report all relevant information, including names, addresses of the user and all other requested information, to the relevant authorities dealing with such fraud or non-compliance. The user acknowledges that the user’s Account may be frozen at any time at request of any competent authority investigating a fraud or any other illegal activity.5.6. In case of any fraud or non-compliance with law, BYDFi may report all relevant information, including names, addresses of the user and all other requested information, to the relevant authorities dealing with such fraud or non-compliance. The user acknowledges that the user’s Account may be frozen at any time at request of any competent authority investigating a fraud or any other illegal activity.5.7. Nothing in these Terms of Use excludes or limits the responsibility of BYDFi for fraud, death or personal injury caused by BYDFi’s negligence or breach of these Terms of Use implied by operation of the law or any other liability which may not be limited or excluded by law.6. BYDFi REPRESENTATIONS, WARRANTIES AND COVENANTS6.1. All buy and sell orders in relation to Cryptocurrency CDFs made on the Platform, will be managed in an anonymous manner so that Buyers and Sellers cannot be acquainted with each other.6.2. BYDFi may conduct the Hedging Practices at its sole discretion.6.3. The Transaction Price is calculated on a weighted-average basis according to the orders actually hedged in the course of the Hedging Practices.6.4. In extreme circumstances, including without limitation any Cryptocurrency market irregularities or collapse, BYDFi may, at its sole discretion, terminate any orders (whether executed or hedged), or any user may not make any buy and seller order in relation to Cryptocurrency CDFs on the Platform, for any period of time as determined by BYDFi.6.5 In light of the special features of the Platform and Cryptocurrency Contracts, the Platform may take any action necessary to maintain the stability of the Platform, including without limitation, limiting the rights of the user in using their respective Accounts or trading any Cryptocurrency Contract on the Platform, at BYDFi sole discretion.6.6 In light of the characteristics of the Cryptocurrency market, in order to ensure the interests of the Platform and the users, the Platform may, at its sole discretion, reduce or increase the types of Cryptocurrency that can be traded under the Cryptocurrency Contracts on the Platform; when the Cryptocurrency under an user’s existing Cryptocurrency Contract is no longer traded on the Platform, the Platform will no longer allow such Cryptocurrency Contract to hold the position overnight.7. INTELLECTUAL PROPERTY RIGHTS7.1. All content on the Platform is property of BYDFi and is protected by copyright, patent, trademark, trade secret and any other applicable Laws, unless otherwise specified hereby.7.2. The trademarks, trade names, service marks and logos of BYDFi and others used on the Platform (hereinafter the “Trademarks”) are the properties of BYDFi and its respective owners. The software, applications, text, images, graphics, data, prices, trades, charts, graphs, and video and audio materials used on the Platform are the properties of BYDFi. The Trademarks and other content on the Platform should not be copied, reproduced, modified, republished, uploaded, posted, transmitted, scraped, collected or distributed in any form or by any means, no matter manual or automated. The use of any content from the Platform on any other site or a networked computer environment for any purpose other than participation in and consummation of the Transaction is strictly prohibited; and any such unauthorized use may violate BYDFi copyright, patent, trademark and any other applicable laws and could result in criminal or civil penalties. The user shall not copy, modify, reverse engineer or attempt to extract the source code of any software used by BYDFi in setting up the Platform and/or providing the Services.7.3. BYDFi supports open source software. Certain software used in the Platform or the Services may be offered under an open source license that BYDFi will make available to the users. There may be provisions in the open source license that expressly override some of these Terms of Use.7.4. BYDFi supports the protection of intellectual property. If you would like to submit (i) a trademark claim for any violation of a mark on which you hold a valid, registered trademark or service mark, (ii) a copyright claim for any material on which you hold a bona fide copyright, or (iii) any other intellectual property claims, such as patent infringements, please send us an email to [email protected]. THE USER VERIFICATION8.1. Identification and verification procedures ("Know Your Customer" or "KYC") are required for all the Transactions. All existing and new users of the Platform must pass the verification procedure. BYDFi reserves the right to limit the functionality of the Platform to the users who have not passed the verification procedure. If the user refuses to provide required documents and information for KYC, BYDFi reserves the right to immediately terminate the provision of Services to such user.8.2. The user undertakes to provide BYDFi with correct and relevant documents and personal information contained therein. In case the user provides counterfeit documents and false personal information, BYDFi may suspend, cancel or terminate the user’s Account and freeze the funds contained therein as it thinks fit.8.3. The user hereby authorizes BYDFi to, directly or indirectly (through third parties), make any inquiries as BYDFi consider necessary to check the relevance and accuracy of the information provided for the verification purpose. Personal data transferred will be limited to the necessary data with security measures in use to protect such data.8.4. The user hereby agrees to comply with the Anti-Money Laundering and Know Your Customer Policy in force published by BYDFi from time to time.9. ACCOUNT MAINTENANCE9.1. The Platform is for the user's personal and non-commercial use only. BYDFi is vigilant in maintaining the security of the Platform and the Services. By accessing the Platform or using the Services, the user agrees to provide BYDFi with current, accurate and complete personal information as prompted in the course of the registration process and to keep such information updated.9.2. The user is allowed to register only one Account on the Platform. Thus, any additional Account may be suspended.9.3. The user agrees that the user will not use any Account other than the user’s own or access the Account of any other user at any time or assist others in obtaining unauthorized access or conducting activities related to any Transaction.9.4. BYDFi reserves the right to set up amount limits for the Account deposit/withdrawal/balance. BYDFi may also set up daily, monthly and per one-transaction amount limits.9.5. The user is responsible for maintaining the confidentiality of information on the user’s Account, including, but not limited to the user’s password, email, wallet address, wallet balance and of all activities including Transactions made via their Account. If there is any suspicious activity related to the user’s Account, BYDFi may request additional information from the user, including authenticating documents, and may suspend the Account and/or freeze the funds therein during the review. The user hereby agrees to comply with these security requests or accept the suspension and the freeze.9.6. Any creation or use of the Account without obtaining a prior express permission from BYDFi will result in immediate suspension of all such Accounts and the user’s Accounts, as well as all pending buy/sell orders issued from those Accounts. Any attempt to do so or to assist others (users or other third parties) in doing so, or any distribution of instructions, software or tools for such purpose will result in termination of those unauthorized Accounts and the user’s Accounts. Termination is not an exclusive remedy for such a violation and BYDFi may decide to take further action against the user.10. TRANSACTIONS10.1. The Platform allows the user to submit the Orders to buy or sell Cryptocurrency Contracts.10.2. The user recognizes that the Order should only be submitted after careful consideration and the user understands and accepts consequences of its execution. The user agrees that as soon as the Order is executed, such transaction is irreversible and may not be cancelled. Once any Order is executed, such Order will be hedged without delay through Hedging Practices without any prior notice to the Seller and the Buyer and will be considered to have taken place at the execution date and time.10.3. The user acknowledges and agrees that in case the destination tag is not specified or incorrectly indicated (in particular, XRP and XLM) or the reference number is incorrectly specified (for USDT transactions), the user may lose the Deposit or the processing speed of such requests will be made with a lower priority.10.4. The minimum order amount is 2 USDT and the maximum order amount is 40,000 USDT. BYDFi reserves the right to change the minimum and maximum order amounts, which will appear on the trade page when placing an Order.10.5. The user acknowledges and agrees that the Deposit and Withdrawal Transaction in USDT may be delayed due to certain OTC verifications and the inherent nature of the Cryptocurrency networks.10.6. If the user discovers suspicious transaction or activity, including but not limited to unknown deposits and withdrawals, on the user’s Account that was not initiated by the user, the user shall immediately notify BYDFi of this fact and follow the instructions sent by BYDFi. Otherwise, BYDFi reserves the right to suspend the Account and freeze the funds therein until the end of investigation.10.7. BYDFi may cancel or recall any executed Withdrawal Transaction based on reasonable requests of financial institutions, including but not limited to OTC institutions. In such cases the user obliges to cooperate with BYDFi in order to find the reasons for such request.10.8. The minimum deposit amount for USDT is 10. If the amount is less than specified, the funds will not be credited to the user’s Account.11. MARGIN TRADING11.1. Margin Trading is available for long and short positions, subject to specific fees, limits and conditions imposed by BYDFi.11.2. BYDFi may charge fees for opening and/or closing of a position, and an Over-night Fee.11.3. The user acknowledges and agrees that in order to avoid the balance of the Account to go negative, BYDFi has the right to close any open position, with or without any notification to the user when the price of any Base Cryptocurrency meets the ‘stop loss price’ value, as specified by the user while opening a position.11.4. The user acknowledges and agrees that in order to lock in their profits, BYDFi has the right to close any open position, with or without any notification to the user when the price of any Base Cryptocurrency meets the ‘take profit price’, as specified by the user while opening a position (the “Take Profit Price”). The user further acknowledges and agrees that the highest Take Profit Price (the “Highest Take Profit Price”) any user may set when opening any position at the Platform is subject to the limits on the Highest Take Profit Price as imposed by BYDFi from time to time.11.5. BYDFi reserves the right to close any open position without any notice to the user if the user has no sufficient funds to pay relevant fees.11.6. The user acknowledges and agrees that when any position is about to close, the Platform will only display an approximate closing price, which may not be the exact final closing price for the reasons of, including without limitation, instant changes in the Cryptocurrency Contract market, and a gap in the candlestick chart of the Cryptocurrency.12. FUNDING FEE12.1. The platform has adjusted the rules for charging the funding fee. The contract orders will be charged or receive the funding fee at 08:00, 16:00, and 00:00. (UTC+8)12.2. The funding fee will be deducted directly from the user's account balance.13. COMMISSIONS13.1. The user agrees to pay BYDFi the Commissions for each completed Transaction.13.2. Prior to trading, the user must consider the Commissions rates published on the Site, the App and these Terms of Use. However, BYDFi reserves the right to change the Commissions rates from time to time by publishing updates on the Site, the App and these Terms of Use.13.3. The amount of Commissions is automatically charged off in the form of USDT from the Deposit when such user opens a position. The user is responsible for keeping the user’s account adequately funded for both Margin Trading and Commissions, when opening a position. The Order of Cryptocurrency Contracts would not be executed unless such user has adequate funds for Margin Trading and Commissions.13.4. The charge is charged per Order (Cryptocurrency Contracts) based on the following formula: Charge = Margin Trading *  leverage* charge ratio .For example, if an user chooses to open a long or short position using 100 USDT with the leverage multiple of 20 times and the charge ratio is 0.05%, the Charge such user needs to pay would be 1 USDT (100 USDT*20*0.05%). BYDFi has the sole discretion in setting up the options for the leverage multiple and the charge ratio and changing them from time to time.13.5. The Commissions, other charges, and the charging procedure can be changed or reviewed unilaterally by BYDFi at its sole discretion from time to time and such changes shall become effective once they are posted on the Site or the App.14. ROUNDING POLICY14.1. For all financial calculations BYDFi may use the rounding policy in the favor of the Platform. BYDFi rounds the USDT to the second digit after the separator. The rounding policy for other Cryptocurrencies varies depending on the respective Cryptocurrencies.14.2. For the purpose of the process optimization, Transactions on the Platform with regard to some items (including, but not limited to, USDT and other Cryptocurrencies) will not be reflected at the user’s Account and will appear as soon as a unit is in whole in accordance with the rounding standards.15. ILLEGAL TRANSACTIONS15.1. BYDFi reserves the right to suspend or terminate the user's Account and/or freeze the funds therein at any time if BYDFi believes to be required to do so by Laws or in order to comply with recommendations from a relevant government authority or recognized body for the prevention of financial crimes.15.2. It is strictly forbidden to use the Account for any illegal purposes. BYDFi is entitled to report any suspicious activity to the relevant administration, supervision or law enforcement units.15.3. The user shall not use the Account or the Services for any transaction in connection with:(i) money laundering, terrorist financing, proliferation of weapons of mass destruction;(ii) human trafficking;(iii) any goods or services that are illegal or the promotion, offer or marketing of which is illegal or that are offered in connection with illegal, obscene or pornographic content, depict children or minors in sexual postures, depict means of propaganda or signs of unconstitutional organizations glorifying war or violating human dignity;(iv) any goods or services, promotion, offer or marketing of which would violate copyrights, industrial property rights or other rights of any person;(v) archaeological findings;(vi) drugs, narcotics or hallucinogens;(vii) weapons of any kind;(viii) illegal gambling services;(ix) ponzi, pyramid or any other “get rich quick” schemes;(x) goods that are subject to any trade embargo;(xi) media that is harmful to minors and violates Laws and, in particular, the provision in respect of the protection of minors;(xii) body parts or human remains;(xiii) protected animals or protected plants;(xiv) weapons or explosive materials;(xv) any other illegal goods, services or transactions.16. ACCOUNT SECURITY16.1. The user is responsible for maintaining the confidentiality of the user's Account's credentials, including, but not limited to a password, email, wallet address, balance and of all activity including Transactions made through the Account.16.2. BYDFi personnel will never ask any user to disclose such user’s password. Any message the user receives or website that the user visits and asks for the user’s password, other than the Site and the App, should be reported to BYDFi.16.3. It is advisable to change the user’s password regularly (at least every three (3) to six (6) months) in order to reduce the risk of a security breach in relation to the Account. BYDFi also advises the user not to choose a password that could be easily guessed from information someone might know or gather about the user or a password that has a meaning. The user shall never allow anyone to access the user’s Account or watch the user accessing the user’s Account.16.4. If the user has any security concerns about the user’s Account, login details, password or other security feature being lost, stolen, misappropriated, used without authorization or otherwise compromised, the user is advised to change the password. The user must contact BYDFi support service without undue delay on becoming aware of any loss, theft, misappropriation or unauthorized use of the Account, login details, password or other security features. Any undue delay in notifying BYDFi may not only affect the security of the Account but may result in the user being liable for any losses as a result. If the user suspects that someone else accessed the user’s Account, the user should also contact an appropriate government agency and report the incident.16.5. The user must take due care to ensure that the user’s e-mail account(s) and cellphones are secured and only accessed by the user, as the user’s e-mail address and cellphones may be used to reset passwords or to communicate with the user about the security of the Account.16.6. Two-factor authentication must be enabled in order to make any Withdrawal Transaction.17. TERMINATION OF THE TERMS OF USE17.1. The user may terminate the Terms of Use and close their Account at any time, following settlement of any pending Transactions and any other payable to BYDFi or any dispute with BYDFi.17.2. BYDFi may, by giving notice, at its sole discretion terminate the user’s access to the Platform and to the user’s Account, including without limitation, BYDFi right to: limit, suspend or terminate the Services and the users’ Accounts, prohibit access to the Services, delay or remove hosted content and take technical and legal steps to keep the users off the Platform, with or without cause. In particular, BYDFi may, in appropriate circumstances and at BYDFi discretion, suspend or terminate Accounts of users for any reason, including without limitation: (1) attempts to gain unauthorized access to the Site or another user’s Account or providing assistance to others’ attempting to do so, (2) overcoming software security features limiting use of or protecting any content, (3) usage of the Services to perform illegal activities such as money laundering, illegal gambling operations, financing terrorism, or other criminal activities, (4) violations of these Terms of Use, (5) failure to pay or fraudulent payment for Transactions, (6) unexpected operational difficulties, (7) upon the request of law enforcement or other government agencies, or (8) conduct any trading activity for and on behalf of or entrusted by any third party through the user’s Account by accepting such third party’s funds or commissions through offline channels or otherwise, if deemed to be legitimate and compelling by BYDFi , acting at its sole discretion.17.3. BYDFi also reserves the right to cancel unconfirmed Accounts or Accounts that have been inactive for a period of six (6) months or more and/or to modify or discontinue the Platform or Services. The user agrees that BYDFi will not be liable to such user or to any third party for such termination of their Account or access to the Platform.17.4. The suspension or termination of the Account shall not affect the payment obligation with respect to the Commissions due for past Transactions. Upon the termination, the user shall provide a Cryptocurrency address to accept the transfer of the funds in the Account. BYDFi shall transfer the funds upon the user’s request and provision of the Cryptocurrency address to which the funds shall be transferred to in a time frame specified by BYDFi.18. SERVICES AVAILABILITY18.1. Other than expressly set out in these Terms of Use, neither BYDFi nor its suppliers, service providers, contractors or distributors make any specific promises about the Services, including without limitation any commitment about the content within the Services, the specific functions of the Services, their reliability, availability or ability to meet your specific needs. BYDFi provides the Services "as is". To the extent permitted by law, BYDFi excludes all implied warrants (merchantability, fitness for a particular purpose, non-infringement, etc.) in connection with the Platform or the Services.18.2. BYDFi will use commercially reasonable efforts to keep the Platform up and running; however, all online services suffer from occasional disruptions and outages and BYDFi is not liable for any disruption or loss the user may suffer as a result of such disruption and outages. Thus, BYDFi does not provide any guarantees that access to the Platform will not be interrupted or that there will be no delays, failures, errors, omissions or loss of transmitted information.18.3. BYDFi will use commercially reasonable endeavors to ensure that the user can normally access the Platform in accordance with these Terms of Use. BYDFi may suspend any part of the Platform for maintenance and will make commercially reasonable efforts to give the user a notice. The user acknowledges that giving a notice may not be practical on certain occasions, such as emergencies.19. MOBILE APPLICATIONSBYDFi shall provide the App, which can be used to access the Account. The use of the App is also subject to these Terms of Use.20. FINANCIAL OR LEGAL ADVICEBYDFi does not provide any financial, investment or legal advice in connection with the Services provided by BYDFi. BYDFi may provide information on the price, range, volatility of Cryptocurrencies and events that have affected the price of Cryptocurrencies, but it should not be considered as an investment or financial advice and should not be construed as such. Any decision to buy or sell Cryptocurrency Contracts is the user's decision and BYDFi will not be liable for any loss suffered. The user may seek financial, investment or legal advice from the user's advisors or reply on information or data provided by others to participate in and/or consummate the Transactions.21. TAXATION21.1. The user undertakes to pay all of the user's taxes and duties, which may result from the use of the Services, participation in and/or consummation of the Transactions and such taxes and duties shall be paid pursuant to the applicable law.21.2. BYDFi shall not be liable for any violation by the user arising out of the user’s obligations to calculate and pay taxes and duties.22. NOTICES AND COMMUNICATION22.1. BYDFi reserves the right to send notices to and communicate with the user by any means of communication available to BYDFi, including without limitation the contact means provided by the user.22.2. The user expressly agrees to receive any notices in electronic form and to be bound by them, if so is required by these Terms of Use.23. APPLICABLE LAW AND DISPUTE RESOLUTION23.1. These Terms of Use shall be governed by and construed in accordance with the laws of the Seychelles, unless otherwise expressly provided.23.2. Any dispute, controversy or claim arising out of, or in relation to, these Terms of Use, including the validity, invalidity, breach, or termination thereof, based on contract, tort or any other theory, based on law or equity, shall be resolved by arbitration in accordance with the Swiss Rules of International Arbitration of the Swiss Chambers’ Arbitration Institution (the “Arbitration Rules”) in force on the date on which the Notice of Arbitration is submitted in accordance with the Arbitration Rules.23.3. If any portion of these Terms of Use shall be deemed invalid, void or for any reason unenforceable, such portion shall be deemed severable and shall not affect the validity and enforceability of any remaining portion.24. LIMITATION OF LIABILITYIn No Event Shall Bydfi And Its Officers, Directors, Employees, And Third Party Service Providers Be Liable To The User Or Any Other Person Or Entity For Anyindirect, Incidental, Special, Punitive Or Consequential Damages Whatsoever, Including Any That May Result From (i) Accuracy, Completeness Or Content Of The Platform Or The Services, (ii) Accuracy, Completeness Or Content Of Any Sites Linked (through Hyperlinks, Banner Advertising Or Otherwise) To The Platform, (iii) The Services Found At The Platform Or Any Sites Linked (through Hyperlinks, Banner Advertising Or Otherwise) To The Site, (iv) Property Damage Of Any Nature Whatsoever, (v) Third-party Conduct Of Any Nature Whatsoever, (vi) Any Unauthorized Access To Or Use Of The Servers And/or Any And All Content, Personal Information, Financial Information Or Other Information And Data Stored Therein, (vii) Any Interruption Or Cessation Of Services To Or From The Platformor Any Sites Linked (through Hyperlinks, Banner Advertising Or Otherwise) To This Site, (viii) Any Viruses, Worms, Bugs, Trojan Horses Or The Like, Which May Be Transmitted To Or From The Platform Or Any Sites Linked (through Hyperlinks, Banner Advertising Or Otherwise) To The Site, (ix) Any User Content Or Content That Is Defamatory, Harassing, Abusive, Harmful To Minors Or Any Protected Class, Pornographic, "x-rated", Obscene Or Otherwise Objectionable And/ Or (x) Any Loss Or Damage Of Any Kind Incurred As A Result Of The User's Use Of The Platform Or The Services Found At The Platform, Whether Based On Warranty, Contract, Tort Or Any Other Legal Or Equitable Theory And Whether Or Not Bydfi Is Advised Of The Possibility Of Such Damages. In Addition, The User Specifically Acknowledges And Agrees That Any Cause Of Action Arising Out Of Or Related To The Platform Or The Services Found At The Site Must Be Commenced Within One (1) Year After The Cause Of Action Accrues, Otherwise Such Cause Of Action Shall Be Permanently Barred. In Addition, The User Specifically Acknowledges And Agrees That In No Event Shall Bydfi Total Aggregate Liability Exceed The Total Amount Paid By The User For The Services That Are The Subject Of The Cause Of Action. The Foregoing Limitation Of Liability Shall Apply To The Fullest Extent Permitted By Law And Shall Survive Any Termination Or Expiration Of These Terms Of Use Or The User's Use Of The Site Or The Services Found At The Site.25. INDEMNITYThe user agrees to protect, defend, indemnify and hold harmless BYDFi and its officers, directors, employees and third party service providers from and against any and all claims, demands, costs, expenses, losses, liabilities and damages of every kind and nature (including, without limitation, reasonable attorneys fees) imposed upon or incurred by BYDFi directly or indirectly arising from (i) the user's use of and access to the Platform or the Services; (ii) the user's violation of any provision of these Terms of Use or the policies or agreements herein; and/or (iii) the user's violation of any third-party right, including without limitation any intellectual property or other proprietary right. The indemnification obligations under this section shall survive any termination or expiration of these Terms of Use or the user's use of the Platform or the Services.26. MODIFICATIONS AND AMENDMENTSBYDFi reserves the right to amend or modify any portion of these Terms of Use at any time by publishing the revised version of these Terms of Use on the Platform. The changes will become effective and shall be deemed accepted by the user, the first time the user accesses the Platform or uses the Services after publishing the revised Terms of Use and shall apply on a going-forward basis with respect to any activity initiated after publishing. In the event that the user does not agree with any such modification, the user's sole and exclusive remedy is to terminate the use of the Services and close the Account. The user agrees that BYDFi shall not be liable to the user or any third party as a result of any losses suffered by any modification or amendment of these Terms of Use.27. FORCE MAJEUREIf BYDFi is unable to perform the Services outlined in these Terms of Use due to the factors beyond its control including but not limited to the event of force majeure, change of law or change in sanctions policy, BYDFi will not owe any responsibility to the user with respect to the Services provided hereunder and for a time period coincident with the event.28. LINKS TO THIRD-PARTY WEBSITESThe Platform and the Services may contain links to third-party websites that are not owned or controlled by BYDFi. BYDFi assumes no responsibility for the content, terms and conditions, privacy policies or practices of any third-party websites. In addition, BYDFi does not censor or edit the content of any third-party websites. By using the Platform or the Services, you expressly release BYDFi from any and all liability arising from the user's use of any third-party website. Accordingly, BYDFi encourages the user to be aware of and to review the terms and conditions, privacy policies and other governing documents of any other website that the user may visit.29. NO THIRD PARTY RIGHTSThese Terms of Use are only for the relationship between the user and BYDFi and do not create any third party rights in any nature.30. PARTIAL VALIDITYIf any provision in these Terms of Use is held to be invalid, void, or unenforceable in one jurisdiction, such provision shall nevertheless continue in full force without being impaired or invalidated in any way in other jurisdictions and the remaining provisions shall nevertheless continue in full force without being impaired or invalidated in any way.31. ELIGIBILITY AND GEOGRAPHIC RESTRICTIONS31.1. You are prohibited from using our Services if you are located in, or a citizen or resident of, any of the following countries or regions: the United States of America, Mainland China, Cuba, Iran, North Korea, Sudan, and Syria.31.2. BYDFi reserves the right to modify this list of restricted jurisdictions at any time based on changes in our policies, product offerings, or applicable laws. We may not provide you with direct notice of such changes.31.3. Your continued use of the Services following any update to this list constitutes your acceptance of the revised Terms. It is your responsibility to check this agreement regularly for any modifications.
BYDFi Privacy Terms
Welcome to BYDFi’s Privacy Notice (“Privacy Notice”). Please spend a few minutes reading it carefully before providing us with any information about you or any other person.Content1. Introduction2. Purpose3. Who we are4. What data we collect about you5. How we collect your data6. How we use your data7. Disclosures of your data8. International transfers9. Data security10. Data retention11. Your legal rights1. IntroductionWe respect your privacy, and we are committed to protecting your personal data. We take our data protection responsibilities with utmost seriousness. Details of which are available in Section 3 below in connection with:2. PurposeThis Privacy Notice describes how we collect and process your personal data why and how we collect and process your personal data, details of which are available in Section 3 below in connection with:use of products, services or applications offered on our Site and App – this may include products, services or applications provided directly by BYDFi or third party service providers whose products, services or applications are integrated/hosted on our Site and App. (collectively, the "Services"),visit or use of our www.bydfi.com websites ("Site") or mobile application ("App").This Privacy Policy applies to all personal data processing activities carried out by us, across the Services and the App.This Privacy Notice informs you about your privacy rights and how the data protection principles set out in the applicable privacy legislation protect you.It is important that you read this Privacy Notice together with any other notice or policy we may provide from time to time when we are collecting or processing personal data about you so that you are fully aware of why and how we are using your data. This Privacy Notice supplements other notices and policies and is not intended to override them. Where any conflict arises between this Privacy Notice and other notices and policies, the terms of this Privacy Notice shall prevail.Our Services, Site and App are not intended for minors under the age of 18 years, and we do not knowingly collect data relating to minors.3. Who we areData ControllerThe controller of your personal data is the legal entity that determines the "means" and the "purposes" of any processing activities that it carries out.BYDFi Fintech LTD ("BYDFi") is the controller and is responsible for handling of your personal data.Data ProtectionIf you have any questions or complaints related to this Privacy Notice or our privacy practices, or if you want to exercise your legal rights, please reach out to [email protected] duties and your duties in case of changesWe regularly review our Privacy Notice. This version was last updated on the date above written. Please check from time to time for new versions of the Privacy Notice. We will also additionally notify you of any material changes in this Privacy Notice in a manner which will effectively bring the changes to your attention.It is important that the personal data we hold about you is accurate and up to date.Please keep us informed if your personal data changes during your relationship with us.Third-party linksThe Site and any applicable web browser, the App or application programming interface required to access the Services ("Applications"), may include links to third-party websites, plug-ins and applications ("Third-Party Sites"). Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these Third-Party Sites and are not responsible for their privacy statements and policies. When you leave our Site or Applications, we encourage you to read the privacy notice or policy of every Third-Party Site you visit or use.4. What data we collect about youPersonal dataPersonal data, or personal information means any information that relates to an identified or identifiable living individual. This includes information you provide to us, information which is collected about you automatically, and information we obtain from third parties.A "data subject" is an individual who can be identified, directly or indirectly, by personal data. This is usually by reference to an identifier such as a name, identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.We collect the following types of information from you:Category of personal dataExamples of specific pieces of personal dataIdentity Data• full name• maiden name• username or similar identifier• date of birth• biometric information, including a visual image ofyour face• national identity card, passport, driving licence orother form of an identification documentContact Data• country of residence• email address or telephone numbers• proof of address documentation (if applicable)Financial Data• bank account• payment card details• virtual currency accounts• stored value accountsTransactional Data• details about transaction to and from you• other details of any transactions you enter intousing the Services, Site or AppTechnical Data• internet connectivity data• internet protocol (IP) address• operator and carrier data• login data• browser type and version• device type, category and model• time zone setting and location data• language data• application version and SDK version• browser plug-in types and versions• operating system and platform• diagnostics data such as crash logs and anyother data we collect for the purposes ofmeasuring technical diagnostics, and• other information stored on or available regardingthe devices you allow us access to when you visitthe Site, or use the Services or the AppProfile Data• username and password• identification number as our user• information on whether you have BYDFi appaccount and the email associated with youraccounts• requests by you for products or services• your interests, preferences and feedback• other information generated by you when youcommunicate with us, for example when youaddress a request to our customer supportUsage Data• information about how you use the Site, theServices, mobile applications and other offeringsmade available by us, including:• device download time,• install time,• interaction type and time,• event time, name and sourceMarketing andCommunications Data• your preferences in receiving marketing from usor third parties• your communication preferences• your survey responsesAs explained above under Identity Data, we will also collect a visual image of your face which we will use, in conjunction with our sub-contractors (See Section Disclosures of Your Data below), to check your identity for onboarding and fraud prevention purposes.This data falls within the scope of special categories of data.5. How we collect your dataWe use different methods to collect information from and about you, including through:Direct interactions. You may provide us with your Identity Data, Social Identity Data, Contact Data, Financial Data, Profile Data and Marketing and Communications Data by directly interacting with us, including by filling in forms, providing a visual image of yourself via the Service, by email or otherwise. This includes personal data you provide when you:visit our Site or App;apply for our Services;create an account;make use of any of our Services;request marketing to be sent to you, for example by subscribing to our newsletters;enter a competition, promotion or survey, including through social media channels; orgive us feedback or contact us.Automated technologies or interactions. As you interact with us via our Site or App, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other online identifiers. We will also collect Transactional Data and Usage Data. We may also receive Technical Data and Marketing and Communications Data about you if you visit other websites employing our cookies. You may find more information about how we use cookies through the Cookie Preferences.Social media widgets and similar links. Our Site may contain links, social media plug-ins, "widgets", "tweet", "share" and "like" buttons linked to social media platforms such as Facebook, X (Twitter), Instagram, Threads, Discord, LinkedIn, Reddit and Telegram.6. How we use your dataLawful basisWe will only use your personal data when the applicable legislation allows us to. In other words, we must ensure that we have a lawful basis for such use.Most commonly, we will use your personal data in the following circumstances:performance of a contract: means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract; we use this basis for provision of our Services;legitimate interests: means our interests (or those of a third party), where we make sure we use this basis as far as your interests and individual rights do not override those interests;compliance with a legal obligation: means processing your personal data where we need to comply with a legal obligation we are subject to;consent: means freely given, specific, informed and unambiguous indication of your wishes by which you, by a statement or by a clear affirmative action, signifyagreement to the processing of personal data relating to you; under specific circumstances this consent should be explicit – if this is the case, we will ask for it properly.Purposes for which we use your personal dataWe have set out below, in table format, a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are, where appropriate.Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground, we are relying on to process your personal data where more than one ground has been set out in the table below.Purpose and/or activity Categories ofpersonal dataLegal basis forprocessingTo register you as a newcustomer• Identity Data• Contact Data• Financial Data• Performance of acontractTo carry out and complywith anti-moneylaundering requirements• Identity Data• Contact Data• Financial Data• Transactional Data• Technical Data• Profile Data• Compliance with a legalobligationTo process and deliver theServices (includingproducts offered by third-party service providerswith whom we work) andany App features to you,including to execute,manage and process anyinstructions or orders youmake through the Services• Identity Data• Contact Data• Financial Data• Transactional Data• Technical Data• Performance of acontract• Consent, if requiredTo prevent abuse of ourServices and promotions• Identity Data• Contact Data• Financial Data• Transactional Data• Technical Data• Marketing andCommunications Data• Legitimate interests:safeguarding the securityand integrity of ourServices by detecting andpreventing fraud andunauthorized activities,thereby protecting bothour business and ourcustomersTo manage ourrelationship with youwhich will include askingyou to leave a review,take a survey or keepingyou informed of ourcompany's business andproduct development• Identity Data• Contact Data• Profile Data• Transactional Data• Marketing andCommunicationsData• Performance of acontract• Consent, if requiredTo keep our recordsupdated and to studyhow customers use ourproducts/services• Identity Data• Contact Data• Profile Data• Transactional Data• Technical Data• Marketing andCommunicationsData• Legitimate interests: tomaintain accuratecustomer data for effectiveservice and informedbusiness decisions, and toenhance our offerings byunderstanding customerinteractions• Consent, if requiredTo manage, process,collect and transferpayments, fees andcharges• Identity Data• Contact Data• Financial Data• Transactional Data• Performance of acontractTo obey applicablelegislation and handlecomplaints, including:• manage risk and crimeprevention involvingperformance of anti-money laundering,counter terrorism,sanction screening, fraudand other backgroundchecks• detect, investigate,report and preventfinancial crime in a broadsenseand• ensure your account'ssecurity, in order to honorrequests regardinginformation and/orchanges to your account• Identity Data• Contact Data• Financial Data• Transactional Data• Technical Data• Profile Data• Usage Data• Sensitive Data(a.k.a. SpecialCategories Data*)data that you give usdirectly or that wereceive from thirdparties and/orpublicly availablesources:- data which mightbe revealed by KYCor other backgroundchecks (for example,because it has beenreported in the pressor is available inpublic registers);- data collected viafacial scan as part ofidentity verificationprocesses;- data that isincidentally revealedby photographic IDalthough we do notintentionally processthis personal data.• Compliance with a legalobligation• Performance of acontract• Legitimate interests:ensuring that we are notinvolved in dealing withthe proceeds of criminalactivities and do not assistin any other unlawful orfraudulent activities, aswell as to develop andimprove our internalsystems for dealing withfinancial crime and toensure effective dealingwith complaints* Special Categories Data:where we process suchdata we rely on reasons ofsubstantial public interestunder the Seychelles AMLCFT Act, the EU AMLDirectives, the UK AMLframework and so forth.To enable you to partakein a prize draw,competition or complete asurvey• Identity Data• Contact Data• Profile Data• Usage Data• Marketing andCommunicationsData• Performance of acontract• Consent, if requiredTo gather market data forstudying customers'behavior including theirpreference, interest andhow they use ourproducts/services,determining our marketingcampaigns and growingour business• Identity Data• Contact Data• Profile Data• Usage Data• Marketing andCommunicationsData• Legitimate interests:understanding ourcustomers and improvingour products and servicesTo administer and protectour business, our Site,App(s) and social mediachannels including bans,troubleshooting, dataanalysis, testing, systemmaintenance, support,reporting, hosting of data• Identity Data• Contact Data• Financial Data• Technical Data• Transactional Data• Usage Data• Legitimate interests: torun our business,provision of administrationand IT services, networksecurity, to prevent fraudand in the context of abusiness reorganization orgroup restructuringexerciseTo deliver relevantwebsite content andadvertisements to you andmeasure or understandthe effectiveness of theadvertising we serve toyou• Identity Data• Contact Data• Profile Data• Usage Data• Technical Data• Marketing andCommunicationsData• Legitimate interests: tostudy how customers useour products/services, todevelop them, to grow ourbusiness and to form ourmarketing strategy• Consent, if requiredTo use data analytics toimprove our website,products/services,marketing, customer/userrelationships andexperiences• Technical Data• Usage Data• Marketing andCommunicationsData• Legitimate interests: todefine types ofcustomers/users for ourproducts and services, tokeep our website updatedand relevant, to developour business and to formour marketing strategy• Consent, if requiredTo make suggestions andrecommendations to youabout goods or servicesthat may be of interest toyou• Identity Data• Contact Data• Technical Data• Usage Data• Profile Data• Marketing andCommunicationsData• Legitimate interests: todevelop ourproducts/services andgrow our business• Consent, if requiredTo use the services ofsocial media platforms oradvertising platformssome of which will use thepersonal data they receivefor their own purposes,including marketingpurposes• Technical Data• Usage Data• ConsentTo use the services of andenter into partnershipswith, financial institutions,third-party partners whoseproducts form a part of theServices offered, crimeand fraud preventioncompanies, riskmeasuring companies,which will use thepersonal data they receivefor their own purposes intheir capacity ofindependent controllers• Identity Data• Contact Data• Financial Data• Transactional Data• Technical Data• Usage Data• Legitimate interests: toconduct our businessactivities and provide theServices to you, and toparticipate actively in theprevention of crime andfraudAutomated Decision MakingWhat is an automated decision?Automated decision is usually a decision that may impact you and is made automatically based on software algorithms, without human intervention. As an illustrative example, we use automated decisions to complete the onboarding process of a new customer or to perform anti-fraud monitoring.Why is an automated decision important to you?Depending on the particular case, using your personal data may lead to automated decisions being taken (including profiling) that legally affect you or similarly significantly affect you.How do we protect your interests regarding automated decisions?The rights and interests of individuals whose personal data undergoes automated decision-making is safeguarded through appropriate measures. When an automated decision is made about you, you have the right to oppose the decision. If you need more detailed information or wish to exercise this right, please contact us.MarketingWe may use your Identity Data, Contact Data, Technical Data, Transactional Data, Usage Data and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.You will receive marketing communications from us if you have requested information from us and consented to receive marketing communications, or if you have purchased from us and you have not opted out of receiving such communications. We will use your Marketing and Communications Data for our respective activities.Third-party marketingWe will obtain your opt-in consent before we share your personal data with any third party for marketing purposes.Opting outYou may opt out of marketing communications at any time by following the opt-out links on any marketing message sent to you.Further, you can login and cancel the marketing messages in Notifications.Where you opt out of receiving marketing messages, this will not apply to service messages which are directly related to the use of our Services (e.g. maintenance, change in the terms and conditions and so forth).CookiesYou may set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Services or Site may become inaccessible or not function properly. For more information about the cookies we use, please review the Cookie Preferences.Change of purposeWe will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.Sale or transfer of businessWe may also need to process your data in connection with or during the negotiation of any merger, financing, acquisition, bankruptcy, dissolution, transaction or proceeding involving all or a part of our shares, business or assets. This will be based on our legitimate interests in carrying out such transactions, or to meet our legal obligations.7. Disclosures of your dataWe may share your personal data with our third-party service providers, agents, subcontractors and other associated organizations, our group companies, and affiliates (as described below) in order to complete tasks and provide the Services and use of the App to you on our behalf. When using third party service providers, they are required to respect the security of your personal data and to treat it in accordance with the law.We pass your personal data to the following entities:companies and organizations that assist us in processing, verifying or refunding transactions/orders you make and in providing any of the Services that you have requested;third-party service providers with whom we work and whose products, services or applications are hosted/integrated on our Site and App;identity verification agencies to undertake required verification checks;fraud or crime prevention agencies to help fight against crimes including fraud, money-laundering and terrorist financing; anyone to whom we lawfully transfer or may transfer our rights and duties under the relevant terms and conditions governing the use of any of the Services;any third party because of any restructure, sale or acquisition of our group or any affiliates, provided that any recipient uses your information for the same purposes as it was originally supplied to us and/or used by us; andregulatory and law enforcement authorities, whether they are outside or inside the Republic of Seychelles, where the law allows or requires us to do so.Specifics regarding the use of the blockchainThe blockchain technology used in the provision of certain Services operates on a decentralized network, where transactions are recorded in an immutable and transparent manner. This characteristic ensures the integrity and security of the data stored on the blockchain. However, it also means that once data is added to the blockchain, it becomes virtually impossible to remove or delete it.8. International transfers (Cross-border data flows)Many of our external third parties are based outside the Republic of Seychelles so their processing of your personal data will involve a transfer of data outside the Republic of Seychelles.Whenever we transfer your personal data out of the Republic of Seychelles, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:the country to which we transfer your personal data has been deemed to provide an adequate level of protection (attention third-party website link) for personal data by the European Commission; anda specific contract approved by the European Commission, the Information Commission or other competent authority which gives safeguards to the processing of personal data, the so-called Standard Contractual Clauses.Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the Republic of Seychelles.9. Data securityWhile there is an inherent risk in any data being shared over the internet, we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, damaged, or accessed in an unauthorised or unlawful way, altered, or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a legitimate business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.Depending on the nature of the risks presented by the proposed processing of your personal data, we will have in place the following appropriate security measures:organisational measures (including but not limited to staff training and policy development);technical measures (including but not limited to physical protection of data, pseudonymization and encryption); andsecuring ongoing availability, integrity, and accessibility (including but not limited to ensuring appropriate back-ups of personal data are held).We have put in place procedures to deal with any suspected personal data breach and will notify you and any relevant regulator of a breach where we are legally required to do so.10. Data retentionTo determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.Here are some exemplary factors which we usually consider when determining how long we need to retain your personal data:in the event of a complaint;if we reasonably believe there is a prospect of litigation in respect to our relationship with you or if we consider that we need to keep information to defend possible future legal claims (e.g. email addresses and content, chats, letters will be kept up to 10 years following the end of our relationship, depending on the limitation period applicable in your country);to comply with any applicable legal and/or regulatory requirements with respect to certain types of personal data:under the Seychelles AML CFT Act we are obliged to retain your personal data for a period of at least 7 years after the end of the relationship between us as a company and you as a customer; this period may be further extended in certain cases if so provided by and in accordance with the applicable legislation;if information is needed for audit purposes and so forth;in accordance with relevant industry standards or guidelines;in accordance with our legitimate business need to prevent abuse of the promotions that we launch. We will retain a customer’s personal data for the timeof the promotion and for a certain period after its end to prevent the appearance of abusive behavior.Please note that under certain condition(s), you can ask us to delete your data: see your legal rights below for further information. We will honor your deletion request ONLY if the condition(s) is met.11. Your legal rightsYou have rights we need to make you aware of. The rights available to you depend on our reason for processing your personal data. If you need more detailed information or wish to exercise any of the rights set out below, please contact us.You may:request access to your personal data;request rectification of your personal data by asking us to rectify information you think is inaccurate and to complete information you think is incomplete (subject to our verification of the accuracy of the new data you provide to us);request erasure (cancellation or deletion) of your personal data; note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you. In addition, please also check sub-section "Specifics regarding the use of the blockchain" above;object to the processing of your personal data, where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms; in some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms; you also have the right to object where we are processing your personal data for direct marketing purposes;require that decisions be reconsidered if they are made solely by automated means, without human intervention (detailed explanation in Section 6 above);request restriction of processing your personal data, which enables you to request us to suspend the processing of your personal data, if you want us to establish the data accuracy; where our use of the data is unlawful; where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims, or if you have objected to our use of your data, but we need to verify whether we have overriding legitimate grounds to use it;request the transfer of your personal data to you or to a third party, and we will provide to you, or a third party you have chosen (where technically feasible), yourpersonal data in a structured, commonly used, machine-readable format; note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you;withdraw consent at any time where we are relying on consent to process your personal data; however, this will not affect the lawfulness of any processing carried out before you withdraw your consent; if you withdraw your consent, we may not be able to provide certain products or services to you, but we will advise you if this is the case at the time you withdraw your consent;complain to the Seychelles’ Information Commission, or you may also contact your local competent data protection authority about any perceived violation and to seek compensation for damages in the courts.No fee usually requiredYou will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is manifestly unfounded or excessive. Alternatively, we could refuse to comply with your request in these circumstances.Period for replying to a legitimate requestConsidering the various requirements of the privacy legislation we are subject to we aim to reply to a legitimate request within one month.Please note that we may request that you provide some details necessary to verify your identity when you request to exercise a legal right regarding your personal data.
How to Quickly Transfer Assets from BYDFi to Your MoonX Account (APP)
Want to transfer digital assets from your BYDFi account to MoonX instantly? With the in-app Quick Withdrawal feature, you can complete transfers in seconds — no need to manually enter wallet addresses, making it both secure and convenient.Why Choose BYDFi → MoonX Quick Transfer?Auto-filled address: Eliminates copy/paste errors by automatically filling in your MoonX deposit address.Instant credit: Funds are credited immediately without waiting for blockchain confirmations.Secure and reliable: Linked accounts ensure your assets are always received correctly.Simple process: Complete transfers in just a few easy steps.Step-by-Step Guide: Transfer Assets to MoonX via BYDFi App1. Open BYDFi App and Switch to MoonXLaunch the BYDFi App.On the homepage top bar, select the MoonX tab.2. Tap Add FundsTap Add Funds.Select Quick Withdrawal from Exchange Account.3. Choose Token and Confirm TransferSelect the cryptocurrency you want to transfer to MoonX.The system will automatically fill in your unique MoonX deposit address.Enter the amount and tap Withdraw. ✅ Once submitted, your assets will be instantly credited to your MoonX wallet.Important NotesEnsure your BYDFi wallet balance is sufficient before making a transfer.Different cryptocurrencies may have minimum withdrawal amounts and restrictions.If you encounter any issues, please contact BYDFi Customer Support via Live Chat for assistance.👉 With BYDFi App’s Quick Transfer feature, you can move funds into MoonX securely and instantly, making it easier than ever to start trading.📱 Available on iOS/Android
2025-12-08
How to Manage Your Withdrawal Address on BYDFi (PC)
What is Withdrawal via Address Book?Withdrawal via the address book allows you to withdraw assets from BYDFi to any crypto address if the feature is not enabled. However, if you enable the withdrawal address whitelist function, your account will only be able to withdraw assets to the addresses listed in the whitelist.To enhance account security, when a new address is added to the address book, withdrawals to this address will be temporarily restricted for 24 hours. This measure is designed to protect your account from suspicious activities.Why Use a Withdrawal Address Book?The withdrawal address book serves to:Allow users to add specific wallet addresses to a whitelist, ensuring withdrawals are made only to authorized wallet addresses.Enhance security by preventing unauthorized access and accidental asset transfers.By enabling this feature, you can significantly reduce the risk of unauthorized withdrawals and protect your digital assets.How to Manage Your Withdrawal Address Whitelist1. Go to the Withdrawal Page Click on Assets ➝ Withdraw in the upper right corner of the page.2. Open Address Management Click on Manage Address.3. Add a New Withdrawal Address Click on Add Address.4. Fill in the Required Details Select the Coin and Network. Enter your Withdrawal Address and TAG (if required).5. Optional: Skip Future Verifications You can choose to skip verification for this address when withdrawing in the future. For details, refer to: What is Withdrawal Without Verification?
How to Deal with Delisted Tokens
Understanding DelistingIf the BYDFi team finds out that the current item does not meet the requirements to be online or the item is discontinued, the item may be taken down in order to maintain the user's trading experience.How Do I Know When a Token Is Going to Be DelistedWe notify users of the item's removal through various means, including official announcements, community announcements, emails, etc.Before the item is taken down, users can still trade until the transaction is stopped.How to Handle Tokens Scheduled for DelistingIf you hold tokens on BYDFi that have been scheduled for delisting, please follow these steps:1. Stop Depositing• Avoid depositing the delisted tokens after the deposit service has been closed, as this may result in unnecessary asset loss.2. Sell Delisting Token• Check if the balance of the delisted tokens in your Spot account meets the minimum trading amount. The minimum trading amount on BYDFi Spot is 10U.• If your balance of delisted tokens ≥ the minimum order amount, please complete the trade as soon as possible.• If your balance of delisted tokens < the minimum order amount, you can convert the remaining tokens into BYD Points.3. Withdrawal• Check if the balance of the delisted tokens in your Spot account meets the minimum withdrawal amount.• If your token balance ≥ the minimum withdrawal amount + withdrawal fees, please complete the withdrawal as soon as possible.• If your token balance < the minimum withdrawal amount + withdrawal fees, withdrawal is not possible. Please proceed with trading or convert the remaining tokens into BYD Points based on the specific balance.Will I Lose My Money if I Miss the Token Removal Announcement?If you do not sell or withdraw your tokens before the token removal, BYDFi team will try to retrieve the asset for you, but we cannot guarantee the retrieval for you.If you contact customer service and confirm that the asset can be recovered, you will have to pay for the process fee and provide the corresponding address, no additional fee will be charged.The asset recovery process will take 7-10 working days, so please be patient and we will notify you by email as soon as the results are available.Users must apply for token recovery within two months after the removal of the token.
2025-12-05
What is Honeypot Scam? How to Avoid Being Scammed?
Definition of Honeypot ScamThe honeypot scam is a carefully designed fraud where the scammer sets up a "trap" in advance and lures investors in with bait. Once an investor participates, they are unable to exit. This type of token is also referred to as "Honeypot" due to its "money only flows in, not out" nature.How Does the Honeypot Scam Work?1. Heavy Promotion and Hype Scammers use advertisements or endorsements from KOLs to grab attention and boost visibility.2. On-chain Transaction and Price Manipulation Users are manipulated into buying the token on the blockchain (usually Layer 1). The scammers manipulate the price to attract more people to buy in.3. Non-redeemable Tokens Although the token price may surge 10x or even 100x, users are unable to swap the tokens for other assets or withdraw their funds.4. Fund Transfer and Loss of Investment Once enough funds are invested, the scammers transfer all funds, leaving investors with nothing.Why Are These Scams So Effective?Honeypot scam exploit people's desire for high returns and their unfamiliarity with blockchain technology. When investors see rapid price growth, they often experience "Fear of Missing Out" (FOMO), making them more likely to be lured into participating.How to Avoid Falling into the Honeypot Scam?1. Stay Vigilant: If a project promises high returns but lacks transparency, be cautious.2. Do Thorough Research: Review the project's whitepaper, the background of the development team, and the smart contract code. If the code is designed with a "money-only-in" mechanism, avoid it immediately.3. Check Liquidity: Ensure that the token has sufficient liquidity and can be traded on reliable decentralized exchanges (DEX) like Uniswap or PancakeSwap.4. Avoid Blind Following: Do not invest just because of recommendations from KOLs or ads. Always think independently and seek professional advice.Key Characteristics of Honeypot Scam• Money-only-in, not out: The funds invested cannot be redeemed or swap.• Clear Price Manipulation: The token price increases rapidly, attracting more users to participate.• No Effective Trading: Even if the token price spikes, users cannot sell or swap.ConclusionThe honeypot scam is a fraud that exploits blockchain market characteristics and users' psychological weaknesses. The desire for high returns often blinds people to red flags. Investors should remain rational, thoroughly research the project, and be cautious in order to avoid losing their funds.
2025-12-04
How to Fill in Memo/Tag for Crypto Withdrawals on BYDFi (APP)
When withdrawing certain cryptocurrencies on BYDFi, you may need to enter a Memo or Tag along with your withdrawal address. Correctly filling in the Memo/Tag ensures your funds are accurately credited to your external wallet or exchange.When Do You Need a Memo/Tag?No Memo/Tag Required: If the withdrawal page does not display a Memo/Tag, you can proceed without entering one.Memo/Tag Required: If a designated Memo/Tag is displayed on the page, you must enter it during the withdrawal process.⚠️ Important: The following cryptocurrencies typically require a Memo/Tag for deposits and withdrawals:XRPATOMBANDXLMAlways check whether the receiving wallet or platform requires a Memo/Tag, otherwise your funds may fail to arrive.How to Withdraw Crypto on BYDFi App (Step-by-Step Guide)1. Access the Withdrawal PageLog in to your account → Tap AssetsTap Withdraw to enter the withdrawal page.Alternative method:Go to Spot Account → search for the cryptocurrency (e.g., XRP) → tap Withdraw to access the same page.2. Select Withdrawal CoinSearch for or select the cryptocurrency you want to withdraw.Tap Network to proceed withdrawal3. Enter Withdrawal DetailsEnsure you select the correct blockchain network for your token.Enter all required information as prompted: Withdrawal Address Withdrawal Amount Memo/Tag4. Complete Security VerificationEnter your Fund Password or Google Authenticator CodeEnter your Email Verification CodeTap Confirm Withdrawal to submit your request5. Withdrawal ProcessingOnce submitted, your withdrawal request will be processed promptly by BYDFi.You can check the status of your transaction in the Withdrawal History section.Withdrawal PrecautionsAlways confirm if the external wallet or platform requires a Memo/Tag for deposits.Entering an incorrect Memo/Tag may result in delayed or failed crediting of funds.Correct Memo/Tag input ensures secure and timely fund transfers.Important RemindersCryptocurrencies like XRP, ATOM, BAND, and XLM generally require a Memo/Tag for both deposits and withdrawals.If you forget to enter the Memo/Tag, you may need to contact the receiving platform’s customer support to recover funds, which could take some time.Always double-check all withdrawal details before submitting to avoid errors.By following these steps, you can safely and efficiently withdraw cryptocurrencies from BYDFi while ensuring that your funds arrive securely in your specified wallet.
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